Easy walk-in availability for B12. I have also used for insurance lab services with good service…read more Competent and kind staff.

They have the best prices for B12 shots! You can see their specials on Groupon…read more The owner and staff are so professional and very nice. I have been a client of theirs for the past two years and their prices are the best in town the location is in a great area and they're even open on Saturdays. I would highly recommend coming to this place for B 12 shots and any other testing needs!

Went in for a c&p exam. The office atmosphere was warm and inviting very professional.read more

From the owner: Through active listening and following evidence-based practice guidelines with the implementation…read moreof clinical judgment, We pride ourselves in providing individualized care to the Charlotte and surrounding community which includes all age ranges. Our medical background ranges from nurses to nurse practitioners in hospitals anf clinicd across the country and has allowed us to see and learn a wide array of skills. Healthcare is very dear to us because we believe that if an individual feels well then he/she can function at their highest capacity.

I went yo clinic not feeling great but symptoms were discounted snd pain level ignored. Told to…read moretake a Tylenol snd have a good day. I got poor level of service snd will not be using this facility in the future. I strongly do not recommend this as a medical facility.

i woke up sick...feeling pretty bad, tough to talk, had a little trouble breathing from a congested…read moretest...needed to see a doctor. most people need to see a doctor to get a diagnosis, to know what is wrong. this unique clinic demands you tell them what is wrong, ie diagnos it first, then they will see you. so, in order to get in here, you first have to go to a doctor, get a diagnosis so they can approve your reason for seeing them. it just kind of defeats the reason for going to a doctor. the person i talked to really lacked patience, and had exceptionally poor communication skills.

Let me start with...I was traveling through the area on a long distance road trip when my allergies…read moreturned into a full blown sinus infection. The pain was making it difficult to focus on the task at hand..driving. So i grabbed a hotel with my dogs. Tried to find an urgent care near where I was staying however everything closed at 8pm. I called a friend who once lived in the area and he recommended this place. So got up early and made it to their office by 8:30 am only to discover a full parking lot. Long story short, they had me in and out in 45 mins. Mind you the waiting room was packed but this place was crazy efficient. I walked out and went to get my prescription filled nearby. All before I had to check out of my room with my dogs!!! This place is great!!! Highly recommended

Very caring staff but long wait usually so bring a book and be prepared. Very willing to work with…read morepatients to meet their needs

No one wants to go to urgent care, but when you do you hope for a good experience with friendly…read morestaff, timely service and a clean space. This Novant in Huntersville was all of that. There wasn't a long wait thankfully. It is helpful if you hold a spot online. The receptionist was welcoming and took care of getting me registered. She made the whole process quick and easy. The place was spotless including the restrooms; except the soap dispenser was broken in one of them. The Doctor was kind and thorough. He got my diagnosis spot on and my treatment plan worked perfectly.

If I could give it less than one star, I would. Do not go here if you have any broken bones or need…read moreany x-rays, they advertise as if they can treat broken joints or bones. You get there check in, wait for additional 30 minutes past your reserved appt. To be told they can't x-ray because they don't have an x-ray tech on staff! They said they could treat me, but I would have to go to Mountain Island afterwards to be x-rayed.! AVOID THIS PLACE!!!! The lady behind the desk was exceptionally rude screaming about how she was doing the job of five people!! Well ma'am I work and I do the job of 3 people, so then there's that! I'm not rude nor screaming at people at my job, nor would I ever raise my voice at any PATIENT IN PAIN! I had to call 911 myself after asking her 30 minutes prior to call 911! I informed her that there was a man in the parking lot that was intimidating everyone parking for Whole Foods on Sam Furr Rd., I was made to call 911. I had to walk outside the urgent care to call 911 to get Huntersville police over there to assist! He was sitting outside the Semper Laser Hair Removal between it and viva chicken. He was suffering either a psychiatric situation, homelessness or under the influence of drugs or alcohol or some other substance! I do not know if he had any weapons it was absolutely one of the scariest incidents I've ever encountered in Huntersville after 30 years living here!!! I warned a mom who was there with her young son getting care for him, not to walk outside alone!! I politely informed her of what was unfolding outside. I asked that she please not walk out alone with her young son, until she saw police or asked my husband to walk her out to her car. It was that scary of a situation. No clue what was going on, but I the patient was made to handle it?! Uh I am here for medical help for a broken toes or broken foot. But I was the one made to call 911! The rude desk lady who in her exact words said I'm "doing the Job of 5 people" She was asked at 830 to call Huntersville Police, she did not call them! She ignored my request to call 911 twice! I the patient had to step out of urgent care to call 911, I'm there as a patient, I'm now trembling scared terrified of this situation unfolding outside the doors and I was made to call 911!! The desk lady blatantly ignored my requests to call 911 due to his intimidation, threatening, cursing, screaming at everyone behavior at everyone pulling in the parking lot getting out of their cars!!

Fast accurate. No waiting when I was there. All test were run and results in 20 mins.read more

I received excellent customer service and patient care. The wait was only about 5 mins. Everyone…read morefrom the front desk, medical staff and providers were kind and professional. definitely recommend.

I've been to this location twice in the last three of four months. The first as for an MRI…read morefocusing on the brain and yes I do have one. I have a new Doctor and she is wanting a series of tests run if the tests on file are not current. The MRI was one and it checked out fine. What was unusual was that the MRI was in a mobile trailer parked in the side parking lot. Much like the set up for mobile Mammograms. The second visit was last week for a bone density scan and this one was inside the building and only took about 10 minutes. My wife and I both had the scan since we are both now patients with the same Doctor. Her scan came out fine but I am showing signs of Osteopetrosis and I am going to have to increase my Calcium uptake and take on a series of low impact exercises. Facility is nice and they are very efficient and get you in and out very quickly and results are back very quickly as well to the point I could not even sit next to my wife. They are doing an excellent job of social distancing Be aware, with road construction, it's a bit tricky to get into the parking lot. For reference, it's not where you expect when you hear University area but rather on WT Harris across the street from Long Horn Steak House.

Avoid this practice at all costs. I was a patient of Dr Seitchik and was getting diabetes under…read morecontrol with insulin. I called and texted with the practice to get a refill of insulin and testing supplies. After 5 days of them repeatedly screwing up, I lost my temper and said they were a bunch of idiots and said they fu##ed up. I even apologized for the word usage but it was the only word I could use to express my disgust with the staff. They accused me of verbal abuse. Never addressed the issue of them making major mistakes that affect my life by failing to provide adequate care.

My boyfriend and I came in this morning as he is sick. We were on the way to the other urgent care…read morein South End and I wish we would have!! Corbin was our tech and he was so rude to us. Rolling his eyes at things we would say or do. My boyfriend said "whole nine when you have a fever" and Corbin looked down and rolled his eyes!! I do understand that medical field work isn't easy (as I also work in the medical field) but you can't do that! We will not be returning!

Came Sunday because I believe I have COVID, mean ass receptionist nurse at the front. Why put…read morepeople with the worst demeanor and attitude at the front window. Made me feel worst.

I've had several experiences with this Novant Health/GoHealth Urgent Care, and unfortunately, it's…read moreusually more of a headache than it needs to be. When I'm walking into urgent care, my first thought isn't exactly, "Did I bring my insurance card and a form of payment?" My insurance info is in MyChart, I have a card on file, and I know I can be billed. Yet the check-in process always seems to involve figuring out what information they can actually access through the GoHealth side of things, or that's what it seems. The staff themselves are always super nice, so no complaints there! My bigger issue is what happens after the visit. There have been multiple times when I've left with prescriptions called in but no after-visit summary or real explanation of what was discussed beyond the test results. I've even had to call afterward just to get the information that should have been provided at the visit. Not to mention the one time when the care provider actually googled (yes I said GOOGLED) my symptoms... ummm, I've already done that ma'am that's why I am here. Sigh. I appreciate having an urgent care nearby, but between the check-in hassle and inconsistent follow-up, it's just not my favorite experience, especially when I'm feeling under the weather. I may start giving the Atrium urgent care across the street a try instead. Not terrible, but definitely room for improvement.

Came in as a walk-in because I wasn't feeling well. Unfortunately, my experience at the front desk…read morewas disappointing. When I approached with a question, the receptionist did not look up to me while answering the question, just kept typing away. After being called back up to sign a waiver, I had questions about opting out of the AI agreement portion. I was told I couldn't opt out, even though the form indicated there was an option to do so. I also asked about my insurance billing and she answered the question in an annoyed tone. I had more follow up questions and was handed a paper and told to "read this" rather than having my questions clearly explained. Patients deserve clear communication and respectful treatment. The office needs more customer service training, as well as better familiarity with the information being presented to patients. I will not be returning. Atrium Health is about four minutes away from this office, and I've found them to be much more helpful and courteous if your insurance allows you should go there.