I went to this location for X-Rays on Thursday, July 18, 2024 and was completely satisfied with the…read morecare and attention I received. From the moment I entered until the time I left, my experience could not have been better. The entire staff was so kind, considerate, courteous and efficient. The resident Doctor was excellent and Isabelle, who did my X-Rays, was the best. I highly recommend this facility. Thank you so much for taking care of me. Janice G.

I spent 30 minutes filling out all of the applications online and on my phone only to be told that…read morethe system crashed three times. I also was told that I had to wait at least another half an hour to be seen by a doctor. Pretty awful experience. I'll never go back.

I had to visit on a Sunday since my regular doctor was not available…read more It was a seamless visit from start to finish. Everyone was super nice and the wait time was minimal even though the waiting room was quite crowded. I would highly recommend using this doctor office.

I was shocked by the lack of urgency I witnessed here while taking my son to see a doctor there. As…read morea customer I felt the lack of care of patients urgent care. A patient arrived after he was complaining of chest pain and difficulty breathing. He was asked to complete paperwork and wait, and ultimately called 911 from the waiting room. Only after that did staff take him back. I was later told he was having a heart attack and was taken by ambulance.I will not return.

My child her his leg on a Sunday. I called around and nobody was able to take him but here. They…read moredid X-rays on site and we were in and out within the hour.

Facility is new so very clean and well organized…read more Registration was a breeze as it is not very busy here yet. Urgent care waiting room is very nice and has an area for washing hands and a drinking water as well. So far staff has been good and communicates well. Was seen by Dr. Desai recently and overall had a good experience here at their totowa branch.

Waiting time is more then 2 hours staff friendly but only 1 doc taking patients for very sick…read moreperson is impossible to wait haf day basically.

From the owner: At our medical facility, we provide a comprehensive range of services to meet your healthcare…read moreneeds. From Occupational Health and Workers Comp evaluations to DOT Physicals and Walk-in Clinic services, we offer quality care when you need it most. Our team handles Minor Injuries, Acute Illnesses, and Sports Injuries, along with on-site X-rays, Lab Tests, and Vaccinations for convenience. We treat Sprains and Strains, Cuts and Lacerations, and manage conditions like Asthma and Allergies. Our services extend to Pediatrics, STD Testing, and Telemedicine for remote consultations. We offer Camp, School, and Sport Physicals, along with Wound Care, Tick Removal, and Drug Screening. With a focus on Occupational Medicine, we manage Work-related Injuries and conduct Employee Health Screenings. Rapid Strep Tests, COVID-19 Testing, and Tuberculosis Tests ensure thorough diagnostics. Whether you seek urgent care or virtual consultations, we're here to support your health journey.

I had an appointment with Dr Eppinger for a procedure on my toe…read more I waited 40 minutes and finally left because I was on an antibiotic and not feeling well. No regard is shown to appointment scheduling. I left a message in the patient portal and no response was given.

Horrible. I was 21 at the time, and the doctor (who's now thankfully retired) that saw me, sl*t…read moreshamed me for being on birth control. I'm not a doctor, but many young women go on the pill for countless reasons such as POS, hormone imbalance, etc. The doctor questioned me on why I was on the pill, as if that's her business since shes not my OB. I informed her, I did not want to get pregnant. She then said "well do you want kids?". MA'AM, obviously I don't want kids now, and if not your business if I do want kids in the future as you are here to give me my annual exam. I was so disappointed by the level of professional, as a woman of color, I was hoping to feel more comfortable with another woman of color doctor, but she ruined it for me. Have not been to the doctor in 3 years, as she has made my anxiety even worse than before with doctors.

I switched my health insurance in the middle of the year and had to get a new primary care…read morephysician. My husband had seen Dr. Palmer at the ImmediCenter in Bloomfield and had a good experience. Dr. Palmer is great. She was thorough with the initial consult and was very knowledgeable about travel medicine. After explaining that I had an upcoming trip to India and had bad experiences with food poisoning in the recent past to other destinations, she gave me prescriptions and advice. I also was able to confirm and update my vaccinations. Everything I needed was called into my local pharmacy and available for pick up. Their patient portal makes it easy to keep your medical records all in one place, although admittedly I had a problem finding the the tab to convert them to PDF and print them. My only complaint is that I found it annoying that I spent 5 minutes completing a patient questionnaire, only to be asked the same exact questions again in the exam room by the nurse. This is a waste of time and paper. I am glad that I finally found a local primary care physician who is nice, competent, and local. Hooray!

This place always looks like it needs to be cleaned. The office workers are slow and rude. The…read moredoctors are just putting in time. I have actually been sent away and told to go to the hospital ER for a simple skin cut that I wanted someone to look at and maybe order an antibiotic. (It was not even infected.) Poorly managed.

I stopped by today to receive a rapid COVID-19 test. I did not have an appointment and it was my…read morefirst time visiting this location. The registration process was quick and easy. After completing my paperwork, I was asked to wait in my car until I could be seen. The lobby was clean and looked well sanitized. After just a few minutes, I was called and asked to enter for my test. The exam room was also very clean and comfortable. The nurse who proctored my exam made me feel very comfortable.

I had an absolutely horrible experience at this Urgent Care. I went in because I had been sick with…read morea respiratory illness for over a week and was largely dismissed. Told I had a summer cold and prescribed lots of medications that had no relevance for my illness. The PA didn't even look at my throat or in my ears. So in addition to the $150 I had to shell out there and the money I had to pay for the unneeded prescriptions, I ended up having to go to my PCP a few days later and was diagnosed with a severe sinus infection and was immediately put on antibiotics. Thanks for the "summer cold" diagnosis--provider: C. Jackson. A phenomenal waste of money. I would NEVER recommend this place.

Urgent care center, and be prepared for some long waits. The kiosk check-in was quick enough, but I…read moredo wish they had a text service so you could wait in your car and then come in when it was your turn (and also give you an idea how many in the queue ahead of you). Waited there almost 2hr when the first guy said "20 mins"... which I shouldn't've believed. They were clean and efficient, though, once I saw the RN and Dr, they were quick and I was out in ~15min. X-ray was down when I went in on Sunday.

Horrible experience with CityMD Morris Plains location. They didn't give me the note for work I had…read moreto go back and ask for it and had to wait again for them to just give me a note. I called multiple times for my meds and was told several times it was sent the pharmacy but the pharmacy never received it. And when I called back to check they said " oh we don't have anything on record for meds" even though they confirmed they sent it before, then I was given the run around between this location and the aftercare to get my prescription, transfer back and forth daily calls after my visit and I still didn't get my meds. And on top of that I was given the wrong diagnosis. When I followed up with the specialist I found out I had a fracture in my toe and that they said there was nothing wrong. Never going back to this place again. Very unprofessional

I had a very disappointing experience with M Kelleher. When I raised the possibility that my son…read moremight have whooping cough, she rudely asked, "Why would you think that?" -- to which I replied, "I'm not a doctor." She also refused to let me explain the situation and instead told my son (a minor) to speak for himself when he had wanted my help. Her demeanor was short, condescending, and completely lacking in bedside manner. To make matters worse, she didn't verbally explain the treatment plan during the visit -- we only found out through the notes afterward that she recommended allergy medicine. Communication is key in healthcare, and this was unacceptable. We will not be returning if she is the provider on duty.

11/10/22 Visit: Unfortunately, I'm dropping my rating to 2 Stars…read more Should I ever come back (if ever), I wouldn't see Dr. K. She really needs to improve her bedside manner. Specifically, she shouldn't be "lecturing me" on her own personal views, that were totally "unrelated" to my visit. In addition, her views didn't even apply to me at all. The rest of the staff was good. The X-ray technician (Lydia) is the best!

Super welcome and professional place. The place is so clean and comfortable. Everyone works there…read moreis friendly and helpful. The doctor took her time and advise me the best way to prevent mountain sickness. I am so glad that I found a urgent MD care in Wayne. (It's right next to Dick's sporting goods store at willowbrook Mall)

Office staff were great. The Doctor was horrible and I…read moreexperienced ageism for no good reason. Stay away