Don't waste your time with this place! It is a mismanaged NIGHTMARE! They close for days at a time…read morearbitrarily, their staff is inept, the doctor who opened the clinics in New Milford & Danbury originally is gone and has been replaced by whomever they have found last minute. You're prob better off trying your luck with the ER or going to a Minute Clinic for minor maladies! Wouldn't recommend this place to my worst enemy due to their total lack of professionalism and less than stellar staffing

I am so disappointed by this facility. I'll start with the positive. When I went it was very clean…read moreand no wait to be seen. I saw a PA who heard out my issues and suggested a course of treatment that was irresponsible at best with a prescription that, I later learned, was NOT to be combined with another disclosed medication I was taking and caused terrible side effects. In addition, the other remedy she advised me to follow was in total contradiction with an underlying condition and ended up not only not relieving my pain but causing a dangerous condition. Most disappointing of all, I wrote a letter to this facility expressing my displeasure with their service and nearly 2 months later they still have not responded. Didn't stop them from cashing my check though. So you see where their priorities lie.

Avoid this place at all costs. I've been there three times over the past two months - three times…read moretoo many. First time was misdiagnosed with an ear infection. I saw my ENT three days later and she had no idea why or how they would have given me that diagnosis... Two subsequent times, including today, I saw the same nurse practitioner who was negligent at best. Barely touched the scope thing to the outside of my nostril (on both visits) and pronounced that I didn't have a sinus infection, all while green mucus was dripping down the back of my throat. She completely discounted my own PCP's findings from two days ago, despite the fact that I showed her a message from my doctor saying explicitly what the next course should be. The fact that my father died four days ago, there is a blizzard coming tomorrow, and I urgently needed a different antibiotic in order to clear this three week long infection before his funeral next week did not move her. The lack of competency and compassion was appalling. (I ended up calling the on-call at my doc's office and they called the prescription in immediately. I should have thought of that first and saved the aggravation.)

From the owner: Experience exceptional care and convenience at Northwell Health-GoHealth Urgent Care located at 3…read moreSugar Hollow Road. We offer personalized treatment, transparent costs and a dedicated team of providers equipped with advanced technology. From common illnesses to minor injuries and pediatric needs, we provide care for the whole family. This Danbury urgent care in Connecticut has evening, weekend and holiday hours, and access to the Northwell Health network. We're here for you when you need us. Save your spot online or simply walk in for prompt attention.

While staying in Canada I had a sever laceration to my left leg on Sep 14, requiring 15 stitches…read more Because Canada has national health, I had to pay $685 USD as an out-of-country patient for this service. We left Canada several days later, still with the stitches. We stopped at AFC Danbury-Newtown Road on Sep 25 to have the stitches removed. We had to wait less than ten minutes. The clinic team were quick to assess that the wound was infected and needed more than just removal of stitches. They also said it was good that I came to them because another clinic might not have been able to provide the treatment the wound required. Dr Ali and his staff cleaned the wound, removed the stitches, cleared the infection (ouches), applied steri-strips and new bandage. The gave me and my wife instructions about cleaning and bandages, and another antibiotic prescription. The treatment and prescription costs were covered by my US insurance. The wound is healing well. I am lucky, and extremely grateful for this group of medical professionals.

I had 3 stitches in my finger and Bettina Pass was phenomenal. Kind, professional, and so skilled…read moreat what she does. A week later and they are healed perfectly! The office took me right away. I'm so glad we found them and that they are close to us!

I went to AMC urgent care Danbury for the first time yesterday. Friendly and kind staff. No wait…read moretime. They allowed me to move up my appointment and walk in. I was given a diagnosis, prescribed meds and after care discussed. The office and bathroom were beyond clean. My family and I will continue to use in the future. I recommend this urgent care facility.

I recently fell on the ice and am dealing with a pretty serious concussion. I went to the ER for it…read morewhen it first happened on Jan 2nd. I also went to Urgent Care yesterday for it. Brian A. Fix APRN was the one who saw me. He said it was serious and was going to fax over an urgent referral for me so I could have an MRI asap. He refused me to go back to work. He also gave me a list of four phone numbers to call for referral. The first one I called was OUT OF SERVICE! The place he gave an urgent referral to ISN'T EVEN IN PRACTICE ANYMORE! Un-fucking-believable!!!!! And yes, I rechecked the number multiple times and I had it correct. And the 3 numbers after that on the list were ALL the SAME phone number and it was a SURGERY PLACE! NOT EVEN A NEUROLOGY PLACE THAT COULD HELP ME. WTF!!!!!!!!!!!!!! BRIAN FIX IS A FUCKING JOKE AND SO IS URGENT CARE!!!!

I hate the corporatization of medicine which is to blame for most of the unfavorable reviews I see…read morefor this group. But you aren't going to escape it people - unless you wanna pay a boatload more out of pocket that you do already! Anyone paying attention saw the direction medical care was going 25 years ago and had ample warning how the trend would accelerate exponentially under massive government policy overhaul back in 2010 - aka "Affordable Care Act" - so you're living with what you, or enough of your neighbors here in CT idealistically voted for, naively continue to support, and yet have the nerve to complain about outcome of "population health." You liked the DMV experience so much, you figured they could show your local medical practice a thing or two. Doctors don't hire the staff or make policy for their little practice anymore - answering phones, scheduling, and billing is centralized & completely out of their control. They have to run certain tests, make you come into office for some prescription refills, go down checklists of maybe stupid questions, ensure your preferred pronouns are documented. They are essentially employees - can't even waive a copay for a family member if so inclined. Now, in regard to the doctors at this practice go, I've heard great things from friends about Ferriter, but have only seen McGrade & Foye, who are both fantastic. You're not gonna get more on the ball professionals that amazingly still make this place feel like a local doctor's office despite aforementioned challenges - they are smart, knowledgeable, and caring. I know they literally have thousands of patients each & prepare for each ahead of time, so I make sure I am prepared with any issues to bring up with them & make sure I'm not doing the entitled stroll-in 10 minutes late, like their time, and yours sitting behind me in the waiting room, is less important. I can knock ProHealth, but Nuvance, Mt Kisco group, etc. is no better - this review about the docs - and they are easily 5 out 5. No better PCP's in the area (and I know quite a few).

I've been coming here for 8 years, and the office staff are always polite, and my PCP is the best…read more If you go in for an annual physical, that's covered 100% since it's preventative, but if you wish to discuss other issues, that's billed separately, so be mindful. Medical care is so expensive these days, and everyone tries to squeeze what they can get paid from health insurance companies.

Great clinic, friendly staff, offers wide variety of services. I've received better healthcare here…read morewhile on Husky (Medicaid) than I did at most doctor's offices when I was on my employer's private insurance. They even send helpful emails once a month on a specific topic, like women's screening issues, healthy eating, and vaccine notifications (like the flu vaccine). I have never had to wait too long to see a doctor. Also, unlike the other reviewers here, I've received both phone and text reminders of upcoming appointments. Highly recommend!

Because of a severe disablement and having little money coming in, this joke of a medical place was…read moreall I could do (Siefert & Ford on Main St. is even MORE lacking and unprofessional). Over the course of getting "care" there, I was under the care of no less than 5 PAs, APRNs and other "doctors" there. No comprehension of anything I needed help with. They have no idea of uncommon illnesses and how to treat them. If it wasn't that, it was indifference. They hire the CHEAPEST people, without regard for whether it's a reputable person or not. When you hire cheap, you get cheap. WORST people around. Additionally, theirs is a broken phone system, with multiple hangups anytime I need to speak to someone. It is SO bad, that I can drive there faster than they'd answer the phone - IF, at all. When it rings enough times, the system just hangs up on you after being on hold for a good many minutes. This is on a CONSTANT, not an occasional basis. By the time COVID hit and there was a shutdown by everyone, I was at my limit with these Neanderthals (one actually looked just like a cavewoman!) with the SOLE reason for me continuing to be a patient there, was because I needed weekly care. For 5+ years I was treated by the best chiropractor I've ever known, a Dr. Peter Szynkowicz there. HE was getting fewer and fewer hours each week, in favor of a cheaper and less competent chiropractor there by the name of Dr. Kim. Kim's solution to chiropractic was a huge massager. He made me WORSE. Obviously, Szynkowicz had decided not to return to this circus atmosphere so, there is zero reason to step foot in there EVER again. NOTE: I could NOT see him unless I used one of their incompetent PCPs. But please, do go there if you like crap care, a lack of ANY communication between people and can wait for eternity for a return phone call. I have called operations manager Carissa Catalano more than TEN times in the past month. I'm STILL waiting for her phone call. Believe it or not, this is just the tip of the 3 ring circus comedy of errors this place made. This included lost paperwork, the wrong medication, NO medication, waiting days on days to get anywhere. I WILL file complaints against this death care center with as many medical oversight facilities as I can find.

I was having a extremely difficult time finding a doctor that suited my needs. I was striking out…read moreagain and again. I had been to DOCS a few times for a sinus infection and figured I would try them again. First off, I was not feeling very optimistic that I would get the answer I was looking for, but gave it a shot. Devin answered the phone and you could tell she was smiling. She had a wonderful disposition and willingness to help. She was not sure of the answer to my question, but found the answer quickly. On top of being caring enough to take the extra step the answer was the one I was looking for. Thanks to Devin for caring and being an incredible representative for DOCS!

Don't waste your time. Go somewhere else. Disorganized and…read morepoor communication. Had no swabs to check for flu, Covid or RSV, I was told to go to the other one in Danbury, after I waited 45 mins to get swabbed. I was offered no prescriptions, but was asked if I was interested in their weight loss program. Also, the bathroom was absolutely disgusting. I was told to make an appointment and come back in a week for follow up.... No Thanks!

I want to say I literally have just had the best experience at Danbury Hospital. I was at the ER on…read morea Sunday a Tuesday and a Wednesday. They were absolutely amazing quick quiet, precise clean. The doctors were amazing. I would definitely say they have so improved the last couple years. I would encourage people to go back there because the ER was just amazing.!! Truly do impressed with the care I got Lynne Farah

We have been waiting over 4 hours for my son who had a hard fall and we still have not been seen…read more It has been told to us that there is one doctor and one PA on staff for a Saturday night in a city like Danbury Ct this is disgusting how can you feel that this staff can handle the er with such little support. You see the bad reviews but yet you do nothing about it Shane on the corporate system thinking this is acceptable. I will never come back here again.

A top notch urgent care facility. Courteous staff and minimal wait time. The first time I was seen…read moreby a PA. The next time, by a doctor who was extremely caring and very thorough in prescribing medication. He was very concerned about interactions between the multitude of medications I was taking. He was not rushed and took a long time before finally settling on a medication and dosage that he thought was suitable. However he still insisted that I confer with my PCP to insure that I would be on the correct medication and dosage, saying that my PCP was more familiar with my conditions. He was correct as I have some quite rare issues.

This is the most unprofessional facility I've EVER gone to in my life!! The ONLY patient in the…read moreplace and only ONE doc available, I sat for 45 mins struggling to breathe, while the doctor refused to leave her Instagram and Tik tok on her TWO cellphones to come and address my health. We asked for the doctors name and was told her name was Dr Itha Cunt, realizing at that moment the obscene amount of unprofessionalism at this facility it was time to leave and head to the ER. Absolutely Disgusting!!! I am a life long resident of Danbury and I am sharing my experience with everyone I know and the care I received at this privately owned facility and hope others will see this and choose a better place to get their loved ones checked!!