On February 2, 2024. My 80 year old mom came by ambulance to the danbury hospital ED department
. After a few minutes sitting with my mom , I was feeling a bit overwhelmed. Being that I've been to that hospital before, I knew they have a waiting room directly outside the ED Department . I told my mom's nurse, I'm just going to sitting in your waiting room and come back later.
The pictures I've uploaded, so you could see, how the waiting room was at 12:30 am on a Friday night, surprisingly very empty. I proceeded to sit in the red chair. I placed my water canister on the round table beside me. I pulled out my phone.
At the same time a hospital personnel stopped, and asked me "if I was a patient there.? " I said no.
She then proceeded to ask me if I was waiting for someone.? I said yes my mom, she's in Bed 14., I just came out to clear my head. I thought that was the end. She CHOSE to escalate it further . She rudely said " Well you cannot be here". I was confused, so I asked her, why not? She stated this area we used to "triage the kids" . I said" you triage kids in waiting rooms ? " She said " we sometimes use this room so that the kids could sit" . Ok, then I proceeded to ask her. Do you have kids who need to sit here now ? She said " not now, but we might later" " OK, but this is a waiting room correct? " I Explained, is there a rule stating that somewhere , because the sign over there said waiting room. At this very same time another person approached " she said "I'm the nurse here" And she stated the reason why she's asking is that she doesn't know who you are? I then said "who do you think I am?" do you guys usually get people who come in off the streets,, get buzzed in by security,
and to hang out in your waiting room in the ED department on a Friday night? That what's been happening here? Or
Would you assume, that I'm here with a patient? I'm quietly sitting and the assumption is what really?
I proceeded to tell them, your approach is really rude. Someone is sitting in a waiting room in the emergency department and your first reaction is to try to kick them out. You don't knowing their circumstance, or what they're going through at the moment", but this is the way you both feel is an appropriate behavior?
I then told them both I am choosing not to engage any further. I proceeded to ask them for both their names so I can make a formal complaint
.
They both walked away from me. Then the first one threaten me by saying "you continue to sit there". I'm going to call the hospital police , they will make you leave .
(The Weaponization of the police) . Thank God! The officer who responded was the first person I spoke with when I arrived. Three additional officers responded. Plus a charge nurse, stating. I wouldn't identify myself.. "They never asked me for any identification". He started when I refused to continue with the conversation, with the second person, that was me refusing to identify myself .. Wow! let's go with that spin, "I said "you're absolutely right" their behavior was absolutely my fault, by me deciding not to continue, with escalating the situation any further, by me sitting in an empty waiting room quietly, to gather my thoughts,. warranted the weaponization of Hospital police. So the plan was to get the Hospital police to drag me out of an empty waiting room.? to embarrass me correct that's what you guys do for the family members here?
He said this is usually not the area that people wait because it's off the Pediatric department . And then I explained, I came to clear my head. I saw the plaque that said waiting room. I didn't see any additional rules and regulations listed here. (The Hospital police captain said he understood the situation) The hospital police were the only ones who said I understand . They perceived to tell me I can sit here for as long as I need. Very interesting , The charged nurse now double down by saying, because I didn't identify myself, that was why security was called . I explained to him it escalated, because I asked them both for their names. And if they ask me for identification, just like I presented it to the security before entering here, I would've been more than happy to do the same. read more