This is a mediocre urgent care. They want you to handle all the check in information online…read moreincluding taking a photo of your insurance card front and back and photo ID front and back. It's tedious when you're not feeling well. The lady at the front was kind to others but not particularly nice to me. The clinician who saw me was eager to diagnose my issue as a virus that needed to run its course rather than listening to me when I advocated for myself since I knew what was wrong. It's super close to me but I'll hesitate to return in the future. I'd rather go to Patient First for a slightly better experience.

We were in a hotel and my daughter woke up not feeling well. Found this urgent care via insurance…read moreapp and this one. Was very happy. Took our insurance. We got in quickly (it was 8am). Everyone was nice. They did a cultural in house and called in a prescription that I picked up and hour later. Easy and efficient and pleasant - could not have asked for an easier time when finding yourself ill at a hotel in an unfamiliar city.

My mother arrived at 7:50 , an African american women with a pony tail on 01/02/2025 sat at the…read moredoor and stared at her for 5 minutes while she was at the door. The policy says online that if a patient arrives and walks inside before 8pm they should be granted services. This was a horrible experience and would not ever recommend this location to anyone to work or be serviced.

Monday 1/28/19 1:27…read morearrived - greeted by receptionist who was working with someone when I walked in. Not a long wait at all. Less than 5 minutes. Receptionist was very nice and professional. My co-pays was same as a specialty doctor. It is important to ask if they are in-network. Clean waiting area. The young lady that took my blood pressure, pulse and tempature was very nice and professional. The overall look of this place is really nice. My room was clean and welcoming. The doctor, Dr. Carla McLain, was awesome. She was very confident, knowledgeable, and professional. Very pleased with this clinic. I was all finished by 2:15pm . **Update 1/31/2019 They called me 3 days later to check on me! That was awesome customer service.

My wife and I went for our schedule biometric screening this morning. We had received several texts…read moreand emails reminding us of our appointments during the week. When we get to the clinic, we are told they do not have any biometric test strips and we will have to go to another clinic. Why weren't we alerted of this before we showed up? Also, the girl at the desk was short with us and had a terrible attitude. It was a bad experience all around, and we will not be going back to Little Clinic - especially the Staples Mill location.

I had never used one of these facilities until I was away from home worked for an extended period…read moreof time and came down with some rather nasty ear infections and a pretty heavy allergy attack. Yes, I am 3 and I got a double ear infection on a business trip. I know.. who does that right??? I walked in and with in moments I was seen by someone. Now if you have a broken bone, this is not the place for you to go. But if you feel like you're coming down with something or definitely have something get yourself checked out. They also did a strep test on me so we knew I was good to go on that front. I visited twice because round 1 just didn't kill it all.

Please please please Avoid Dr.Mizrach at all cost. Unfortunately he doesn't know his stuff well. My…read moremom had a significant heart disease that he didn know and not once that he referred her to a cardiologist. Unfortunately my mom passed away because by the time we took her to the ER it was too late. Please don't go to Dr.Glen Mizrach. I'm trying to help future patients.

I must say I hate complete care when they changed over its horrible all the old staff was gone when…read moreI went in last year sometime I was upset and I do believe it was due to the changing of the companies. I started seeing Dr White many years ago he is and was the best, Dr Ash is a sweetie my Pops and mom sees him . that other Doc no words can describe him he needs to fix is face and dismeanor never a smile always looks mad at the world I went to him one time years ago and I said never again, I chose to see Dr Mizrah and I must say I like him alot. he is straight up with you and that's how I am he's a wonderful warm attentive Doc and he listens and give you his full attention and what he thinks I love that about him he's comical I love that as well and he has always diagnosed me 100 and I always get better and feel better. I'm a longtime patient of this practice and I must add when I call few weeks ago to schedule my physical/diabetic check I was thrilled when I heard them say GLENSIDE MEDICAL HOW CAN I HELP YOU whoop whoop they are back.. thank goodness... I wish all the old staff could come back I miss all my front end girls every last one of them and the lab lady the nurses all need to come back I miss them. if Dr mizrah leave I'm gone .

Minute Clinic Review: don't come here if you have co-morbidities, been sick for a few days and need…read moreantibiotics to prevent worsening of breathing/sinus/upper respiratory issues. Worse yet: the very young nurse practitioner already made up her mind that antibiotics were a no go before the formal request. (During intake, the person doing vitals asked what the problem was and stated antibiotics weren't prescribed unless symptoms were significantly worse and for longer. Should have walked out then.) Did you know the rate for meningitis goes up if you let strep linger for longer? You're not going to lose your license for prescribing antibiotics to a patient who has the history and all the valid reasons why. Go to your doctor. *18 hour update: Symptoms worsened overnight. Awaiting the dr now and got this email from CVS: "Causes and treatments Sinusitis usually resolves on its own within 7 to 10 days. Most cases of sinusitis are caused by viruses and cannot be treated with antibiotics. Antibiotics are only used to treat bacterial infections. Antibiotics awareness You may have used antibiotics to treat sinus issues in the past. But they can't help with viral infections. And since overuse of antibiotics can the cause drugs to be less useful over time, providers only prescribe them when necessary. You can find out more about antibiotic resistance at CDC.gov" Be your own advocate. And don't expect new medical professionals to deviate from policy when everyone alive understands that at time there's a difference in policy and reality and you can still respect both.

WHAT THE F....TOOK ME ALL DAY TO GET SOME TRAMADOL FOR MY DYING DOG. PHARMACIST did not care ONE…read moreBIT. No apology-//-no nothing but incompetence. 5 cars in drive thru and 5 people in line and 2 people working????? WHY ARE YOU OPEN ????? You state you didn't get the RX for my dog and then you magically got it????? F you

Probably the worst customer service and experience ever they said I have a blood clot in my leg and…read moretold me to go to the ER and when I got done with the ER it was only muscle pain and tissue DONT GO HERE

I have been coming to this location of Patient First for at least 10 years. I am very impressed by…read moreeverything here. The front desk people are efficient and sympathetic. The care people in the back are also very good. There were no long waits. The doctor was friendly, effficient and quick. I will continue coming here for my unexpected illnesses.

I would not recommend going here, I should have known using an app like zocdoc was a joke. I went…read morefor an annual check up and had some stomach issues going on. I was sent for X-rays (not needed) and ultrasounds, which they said they were never faxed for weeks--- which they were, the company that sent them verified with me multiple times that they sent them to the correct number. They then expected me to come back for treatment although I needed to see a specialist to get surgery. They seem to prefer to do telemed appointments, which are not very helpful and cost the same as a regular visit. The nurse was very nice but the dr does not seem to care about you or what is going on.

Nurse Mayo has been a top tier healthcare professional. She is transparent about options and shows…read moregenuine care about the wellbeing of her patients. She has gone above and beyond to help me with my medical concerns and has been readily available to help with any last minute questions I had.

Fantastic location to go if you are searching for pulmonary care . From the front desk to the…read moredoctors , PA's and nurses , they are all wonderful.

Comfortable, clean clinical environment. Efficient. The nurses are great, but the doctors are in…read moreand out as quickly as possible without a lick of bedside manner. Gets the job done e.

I almost don't want to write this review because then I'm not going to be able to get an…read moreappointment. But I just have to say, this service is AMAZING. You call the day of and set up an appointment and then they come to your house to treat you. In this case, I had a Nurse Practitioner and Physician Assistant who showed up within the time period that they told me. They were very respectful of my space and so nice. They can see patients from 3 months and up, so I made an appointment for myself and my 3 year old. They gave us full thorough exams, Covid tests, and prescribed medicine RIGHT FROM MY LIVING ROOM. We didn't have to move! This is perfect if you're sick. I had written off urgent cares because I had had terrible experiences with them missing very important illnesses and putting my health at risk. Now this is the ONLY Urgent Care service I will use.

Just called again and went through triage just to be told they are again fully booked for days!!…read moreThey even asked if patient was homebound which he is!! He has no legs and unable to hold himself up which makes it almost impossible getting to a Dr appointment without calling an ambulance.Seems like they pick and choose which patients to see based on which insurance has highest reimbursement!!! DISPATCH HEALTH IS AN ABSOLUTE JOKE!!!! Have been unable to book an appointment on two different occasions. The portal states there is availability in my area and to call them. After calling them, I was told there was no availability for the next 48 hours. I call the very next morning as soon as they open and again, no appointments available for the next 48 hours. This company use to be great, now it is a joke!

Being ill is never fun, but I was truly thankful for choosing this clinic for my treatment. From…read morethe friendly receptionist to the attentive doctor, everyone was incredibly supportive and polite. I appreciate the team for their excellent care and warm welcome during my visit.

Coming to Patient First isn't my favorite thing to do. However , whenever I'm there and I catch…read moreWinston, the Medical Assistant, I know that my experience will be elevated. He's super personable with an infectious, bubbly personality. Even on days when I really don't feel social and want to limit my interactions/conversations with people, I'm instantly in a better mood when I interact with him. I truly wish we had more medical staff like him as he truly cares about the experience of patients and handles them with the utmost care.