This is a mediocre urgent care. They want you to handle all the check in information online…read moreincluding taking a photo of your insurance card front and back and photo ID front and back. It's tedious when you're not feeling well. The lady at the front was kind to others but not particularly nice to me. The clinician who saw me was eager to diagnose my issue as a virus that needed to run its course rather than listening to me when I advocated for myself since I knew what was wrong. It's super close to me but I'll hesitate to return in the future. I'd rather go to Patient First for a slightly better experience.

We were in a hotel and my daughter woke up not feeling well. Found this urgent care via insurance…read moreapp and this one. Was very happy. Took our insurance. We got in quickly (it was 8am). Everyone was nice. They did a cultural in house and called in a prescription that I picked up and hour later. Easy and efficient and pleasant - could not have asked for an easier time when finding yourself ill at a hotel in an unfamiliar city.

My mother arrived at 7:50 , an African american women with a pony tail on 01/02/2025 sat at the…read moredoor and stared at her for 5 minutes while she was at the door. The policy says online that if a patient arrives and walks inside before 8pm they should be granted services. This was a horrible experience and would not ever recommend this location to anyone to work or be serviced.

Monday 1/28/19 1:27…read morearrived - greeted by receptionist who was working with someone when I walked in. Not a long wait at all. Less than 5 minutes. Receptionist was very nice and professional. My co-pays was same as a specialty doctor. It is important to ask if they are in-network. Clean waiting area. The young lady that took my blood pressure, pulse and tempature was very nice and professional. The overall look of this place is really nice. My room was clean and welcoming. The doctor, Dr. Carla McLain, was awesome. She was very confident, knowledgeable, and professional. Very pleased with this clinic. I was all finished by 2:15pm . **Update 1/31/2019 They called me 3 days later to check on me! That was awesome customer service.

The Southside Health Center is part of Daily Planet Health Services, a fully integrated health care…read moresafety net provider. I've been to this clinic at least 8 times since January 2015, and am always amazed at the level of care offered, and the professionalism of the staff. I like to sum up reviews with a single word, and for the Southside Health Center, the word is "inclusivity." Services offered are general medical services, pediatric, dental, and behavioral health. I am unaware of the full scope of services offered, but I would recommend SHC to anyone, irrespective of their means. The interior is squeaky clean. There are always sufficient receptionists to accommodate both the English and Spanish community. Additionally, they can provide translation for a large number of languages, including French, Portuguese, Creole, and Italian. The parking lot can be crowded at times, but it has never been too full for my car to fit in.

My wife and I went for our schedule biometric screening this morning. We had received several texts…read moreand emails reminding us of our appointments during the week. When we get to the clinic, we are told they do not have any biometric test strips and we will have to go to another clinic. Why weren't we alerted of this before we showed up? Also, the girl at the desk was short with us and had a terrible attitude. It was a bad experience all around, and we will not be going back to Little Clinic - especially the Staples Mill location.

I had never used one of these facilities until I was away from home worked for an extended period…read moreof time and came down with some rather nasty ear infections and a pretty heavy allergy attack. Yes, I am 3 and I got a double ear infection on a business trip. I know.. who does that right??? I walked in and with in moments I was seen by someone. Now if you have a broken bone, this is not the place for you to go. But if you feel like you're coming down with something or definitely have something get yourself checked out. They also did a strep test on me so we knew I was good to go on that front. I visited twice because round 1 just didn't kill it all.

Went to the Minute Clinic for a toddler who likely has pink eye. Despite signs saying that the…read moreMinute Clinic is open 9:00-5:30 on Saturdays, it was closed. Told the pharmacist that the signs are misleading, since we looked online and came to this location because all indications were that they would be open. She said she didn't know because 'we're separate businesses'. So a CVS Minute Clinic inside a CVS doesn't have any accountability to that CVS? Ridiculous.

Normally I don't need doctors at all, but, today I did. I…read morehate Patient Care, rude and rush, so I found Minute Clinic from my insurance network. Oh wow, it's inside CVS. You put your info in at kiosk, it will show you the wait time. It was long, 2.5 hrs( 5 people ahead of me plus 1 hr lunch break).But at least I know when to return. CVS is also fun to shop. It was my turn as I returned. Dr. Strother invited me in and made me feel at ease. It's amazing how detailed yet efficient the whole process was. No writing with pen and papers involved. One on one, face to face, it's like having my own doctor. I loved it! (I know...I was sick but...) I went home and read the clear report, I've learned more about myself. I highly recommend this clinic, if you have a cold etc.

Being ill is never fun, but I was truly thankful for choosing this clinic for my treatment. From…read morethe friendly receptionist to the attentive doctor, everyone was incredibly supportive and polite. I appreciate the team for their excellent care and warm welcome during my visit.

Coming to Patient First isn't my favorite thing to do. However , whenever I'm there and I catch…read moreWinston, the Medical Assistant, I know that my experience will be elevated. He's super personable with an infectious, bubbly personality. Even on days when I really don't feel social and want to limit my interactions/conversations with people, I'm instantly in a better mood when I interact with him. I truly wish we had more medical staff like him as he truly cares about the experience of patients and handles them with the utmost care.

Dr Muharram is very caring and thorough She is very…read morecompassionate and treats patients with extreme care I highly recommend this practice and am very satisfied with the quick response and quality of service!!

Incompetent disrespectful staff that disregards mental health concerns…read more Do not ever go here They do not listen to you or any of your concerns They will completely disregard your statements and do whatever they please regardless of your boundaries and even if it's unnecessary to begin with I will never return Not only did they give a wrong diagnosis, they literally printed out and told me to read information I specifically asked to not be shown or told at all that was not needed to be shared with me. Claimed pleurisy was just a strained muscle because they are sexist and don't believe women's pain. Entirely incompetent.

I came in really sick, visiting from across the country, and appreciated how easy it was to get in…read moreand out and how courteous every single staff member was. The doctor I saw was experienced and attentive. Part of why I chose this business is having lab, X-ray, and Rx on site, as I did not want to run around town. While my wait was longer than I'd have preferred, I knew I was risking coming in at noon when some providers may be at lunch, but I was still in and out in about 1.5 hours without having to make other stops.

I came in today for an occupational injury.I was dealing with a personal situation and there was…read morean employee who was very rude. I am 68!yrs old she was loudly tell me to go to my room. I was not speaking to her. She appeared racist in nature and I was in short pump. She loudly states if I did not go into my room she would put me out. I needed to talk to the radiologist about a personal matter. I am a professional nurse of 42 years. I have never spoken to anyone like she spoke to me. I am not sure where patient First gets these racist employees this is the second instance at another location. I will never spend another dime with this company. Neither will I allow another one of these racist individuals to disrespect me. I have insurance, ABLE TO PAY FOR MY SERVICES I DEMAND RESPECT.......,

The front desk staff was awesome! My issues began when I got to the back. The first issue is that…read morethey weren't discreet about reviewing my previous images. I had surgery in May of 25 and was left severely limited and in pain daily. I went to PF with hopes that I could get X-rays and find out what was going on. Well, the X-rays clearly show issues but the radiologist said he didn't see any issues. How? I have an entire knot that is filled with fluid under my thumb. My fingers are curling and I can't flex my wrist. PF didn't want to diagnose me because they didn't want to be the ones to go against the sergons' notes. But called me and said that I should go to the ER for further testing. Make it make sense. Is there an issue or not PF? SMH, VERY DISSATISFIED

The intake staff was HORRIBLE! She needs to learn how to treat customers/clients/potential…read morepatients. The quality of care provided is by far the worst. If you don't know how to interact with the public, you probably are in the wrong profession!

I almost don't want to write this review because then I'm not going to be able to get an…read moreappointment. But I just have to say, this service is AMAZING. You call the day of and set up an appointment and then they come to your house to treat you. In this case, I had a Nurse Practitioner and Physician Assistant who showed up within the time period that they told me. They were very respectful of my space and so nice. They can see patients from 3 months and up, so I made an appointment for myself and my 3 year old. They gave us full thorough exams, Covid tests, and prescribed medicine RIGHT FROM MY LIVING ROOM. We didn't have to move! This is perfect if you're sick. I had written off urgent cares because I had had terrible experiences with them missing very important illnesses and putting my health at risk. Now this is the ONLY Urgent Care service I will use.

Just called again and went through triage just to be told they are again fully booked for days!!…read moreThey even asked if patient was homebound which he is!! He has no legs and unable to hold himself up which makes it almost impossible getting to a Dr appointment without calling an ambulance.Seems like they pick and choose which patients to see based on which insurance has highest reimbursement!!! DISPATCH HEALTH IS AN ABSOLUTE JOKE!!!! Have been unable to book an appointment on two different occasions. The portal states there is availability in my area and to call them. After calling them, I was told there was no availability for the next 48 hours. I call the very next morning as soon as they open and again, no appointments available for the next 48 hours. This company use to be great, now it is a joke!