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    MinuteClinic at CVS

    3.0 (2 reviews)
    Closed 8:00 am - 10:00 pm

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    Walmart Pharmacy

    Walmart Pharmacy

    1.0(2 reviews)
    2.1 miWhitehaven

    I wasn't going to post anything but by me being in customer service, I thought I should. On 9/8/23…read more@ about 6:15pm, my mom & I visited Walmart Pharmacy's drive through to pick up her medicine. Upon arrival I pushed the button for service, I waited; 2-3 minutes later I pushed the button again; still no answer ‍. I then called in the store; after it rang for a good minute, someone FINALLY answered. LADY: Thank You for calling Walmart, how may I help you ME: Ma'am I'm actually at your drive through (someone then instantly came on camera) & has been here for about 5-6 minutes without being acknowledged. LADY: There's someone there now who will assist you. It's just the two of us & we've been very business. ME: I truly do understand how busy you are BUT someone could've ACKNOWLEDGED that they knew I was here. The younger lady then assisted me (with an attitude). After telling her the patient's name, she then got the medication & dropped it in the shoot w/o asking if there's any questions/concerns or if there's anything else I needed. LUCKILY, all the meds wasn't there & I had to push for assistance again . Attitude again-- May I help you. ME: Ma'am there's 1 more med that's needed. Her blowing hard as if she's tired of me...which medicine? I told her & again she just dropped it in the shoot w/o saying anything....It irks me ONLY because my career is customer service. I can be answering a phone call, the intercom buzzer at the door, & assisting a parent/student with a smile all at the same time. IT'S ACKNOWLEDGING THAT THEY ARE THERE If customer service is not for you then you might not need to be in the profession. I must say, it's not for the weak. I love what I chose to do

    This pharmacy is joke! Alexandria Hines, the staff pharmacist, can not fill prescriptions unless…read moreshe speaks to the person who wrote them. I guess the prescriptions are to hard to understand and she needs help understanding all the hard medical words from a doctor. I try to be nice, but this woman should find another job. Maybe something at a fast food restaurant would suit her skill level. Don't go here if you want to actually fill a prescription.

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    MinuteClinic at CVS - drugstores - Updated May 2026

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