Had such a better experience here after going to a the Lawrencewille Hwy location the day before…read more The provider Yejin Lee knew exactly what to do and how to get me well after the course taken from the previous location wasn't working. I even had a follow up call the next day with a nurse who was very sweet and helpful as well (Lawrenceville Hwy did not do this despite the same diagnosis) This is the only location I will be going to from now on!!

Horrific reception- not doing anything. Empty reception area and can't be bothered even though I'm…read moreclearly in tremendous pain. This might be your 9-5 but it isn't mine. It's urgent and a crisis for me. Show you give a hoot.

Staff is unprofessional. I was lied to and overcharged for my visit. When I needed assistance, I…read morewas given the run around by attendant in the front and one of the medical assistants. I would not recommend.

One star given because I was seen quickly. I went in for abdominal pain, and was sent to get a CT…read morescan. When results were sent back to this facility, the doctor explaining them was rude and calloused (which honestly who cares as long as you give me information I need to get better) but no, he asks me why I even got a CT scan (Ummm helllo YOU'RE the doctor?! YOUR colleague ordered it clearly. I surely didn't go get one for "funsies"). He said that it wouldn't even tell them what they needed to know, and that I needed to go see a specialist. Wonderful, thank you for that fact after I spent $425 to get one. Did not find the source of the pain or offer up another solution but casually mentioned I had fibroids in a 2 min conversation. They then follow up the day after to say they were recommending me to another facility. No thanks, I freaked out after you gave me a vague diagnosis over the phone with no indication of whether jt was serious or not, and I found my own doctor right after that useless call. I understand urgent care can only do so much, but the lack of professionalism and the lack of sound medical direction after ordering an expensive test in THIS ECONOMY is ridiculous.

Bad experience, lack of communication or respect ! Dissapointed with Dr. Ebony…read more. Also appointments made without your consent or knowledge

I'm pretty shocked at the low reviews. I found the staff at Piedmont to be efficient and caring…read more Details below! Parking - Free and adequate LOBBY Free wi-fi. Insufficient seating for the million clients coming in and out but we waited in the car. 80's - 90's soft rock plays in the background. It's a clean environment where everyone wears masks. Which is great cause some were there for covid tests and others had preexisting conditions. REGISTRATION/COST Registration available online and via phone but I used paper and a pen. $40 copay with United insurance. SERVICE Slow. We were given a 1 hour wait but it was packed! Actual wait was about 1.5 hours but worth it. Nurse practitioner Tiffani was warm & personable. Dr. Marissa Shaw was compassionate and effective. It was a quick visit but Dr. Shaw gave good advice, treatment, follow up paperwork, referrals and a prescription. Honestly it felt more like a PCP visit than urgent care! Only negatives were the wait time and the fact that Walgreens had no record of the prescription. VERDICT I highly recommend Piedmont Urgent Care and particularly Tiffani and Dr. Shaw.

Went in with the expectations that my experience would be like the reviews i've read here, but was…read morepleasantly surprised. My appt was at 8:30 and I was seen at 8:45, not too bad. Especially compared to other peachtree immediate cares in the area. The front desk team was actually very kind and comforting, and the doc and assistant were courteous and quick. If needed in the future i'll likely return to this location. Shout out Dr.Mcleod.

My son was tested for the flu, and we were assured we would have the results for the test back…read morewithin 48 hours. It's now been 52 hours, and still no results. I disputed being charged for the pricey PCR test, because now we're outside the window that the flu drugs would be effective. The clinic denied my request and charged me anyway. The provider on call tried to claim Xofluza would still work, even though it is clearly indicated only for the first 48 hours after symptom onset. I understand that the lab is backed up because of the holiday, but I really resent being charged for a test that is now moot because it took so long.

Miss Stacy was very helpful and professional. I was helped with great customer service and was…read moresatisfied.

The care I got was great, fast efficient and clean. Great experience overall mynew place to keep…read moremy health in order since I'm new to the area.the office was clean and I felt comfortable as soon as I walked in.i was treated for inflammation in my foot and was given the type of care that was personal and made me feel like the Dr cared.. thank you.

We've had to bring my mother here twice over the past 3 months for respiratory illnesses. I…read morepersonally wasn't too familiar with the "Urgent Care" process but was pleasantly surprised by the professionalism, and politeness of the staff. On both occasions, the whole ordeal of triage, swabs/testing, X-rays, doctor consultation and prescriptions took slightly less than 3 hours. Which might seem long to some people but we also spent 9 hours in the ER of a major hospital on Christmas Eve and never got seen! So this place gets my vote. Also there is free parking out front and you're not navigating a massive and costly parking deck while sick. I really can't think of any negatives, they didn't even bombard us (or anyone for that matter) with paperwork. TLDR: This place is a godsend when you're in a pinch. Dr. Sydney was outstanding.

The staff is very knowledgeable and professional. I was not into Piedmont Hospital at all, after my…read morestay at their hospital in Cartersville. This Urgent Care is clean, they listen to understand and not listen to reply. They are very thorough. Shontae I love her personality and the lady at the desk IDK her name but she was professional and explained the entire insurance process to us over the phone and had me ready when I got in. Wasn't no sitting in the waiting room for hours, I was in WR for less than 10 minutes and they had me in a room. I definitely recommend THIS LOCATION. 2520 N DECATUR RD, DECATUR, GA.

Absolutely an exceptional experience! I had an infection in my upper thigh muscle. I was told by…read moredoc on demand to go to the ER or urgent care. My wife found this incredible company online and within 40 minutes I had a real doctor and nurse in my kitchen! They took my vitals and administered an antibiotic shot and prescribed me an oral antibiotic. This team is the real deal. My option was driving 30 minutes and waiting in a lobby of an urgent care or going to an ER and waiting 4 hours or more. I am so happy that I was able to get the care that I needed without leaving my home and was back to watching the finale of Ozark minutes after they left. They rock! Super friendly, kind , fast , and professional are what come to mind when I recall their visit. I won't use anyone else. Thanks Qualified Quacks! You make life easier.

From the owner: Primary & Urgent Care COVID19 Testing…read more COVID19 Antibody Testing Housecalls Telemedicine Concierge Medical Memberships

ABSOLUTELY HORRIBLE. They had us waiting in the waiting…read moreroom. No problems we wait for an hour get called back for triage all good. Then they stick you in a tiny room like cattle with TONS of other sick people who are literally throwing up next to you with not enough seats for everyone. You wait in a room to get an IV then get put back in said room to wait for another 3-4 of hours. Oh and that IV that they give you is just in your arm not helping at all not attached to anything. If you aren't dehydrated when you come in you sure as heck will be by the time you get seen. It isn't a concern for them you will not be offered even water after waiting for 4 hours and still not being helped. I wouldn't send a dying wild animal here much less any of my loved one. If I could give 0 stars I would. AVOID AT ALL COST!!!

Called today to make a primary care doctor appointment as a new patient. I was told that the entire…read morefacility at this specific Clifton address is not taking any new patients. That's a problem. The whole hospital's staff of primary care doctors aren't accepting new patients? People are going to leave Emory in masses.

They got me in and out fairly quickly! The front desk lady, the nurse, and the PA were all super…read morefriendly. I had a great experience here but I hope I never have to come back lol!

Really kind people work here and this is definitely my best experience at an urgent care. It's…read moregreat that it's locally owned and you can see a doctor. They've been responsive and thorough and I recommend going to them when you are in need! They use flat and transparent fees as well. Quite unlike a lot of these corporate or hospital chain owned urgent cares.

Overwhelmed, fearful, helpless. That's how I felt when my loved one was diagnosed with dementia…read more It's extremely difficult to find resources and treatment. Integrated Memory Care is the only primary care practice in the U.S. specifically for people living with dementia due to Alzheimer's, frontotemporal degeneration, Lewy body, and cerebrovascular disease and their care partners. Sadly, my loved one had been diagnosed for 9 months and had been treated by multiple Emory providers. No-one mentioned IMC. I learned about it through the Shallowford Alzheimer's Caregiver support group. To Qualify Before establishing care, patients must have a dementia diagnosis. Get on the wait list for a cognitive testing appointment and make an appointment with a neurologist in the interim. Integrated Memory Care Clinic (IMCC) IMCC enables patients and family care partners to have geriatric primary care, dementia care, caregiver support and education at one location with free parking! If your loved one has a cold, needs medication management, or is experiencing dementia behaviors, specialized nurse practitioners diagnose and treat with the goal of avoiding the ER and hospital visits. One Stop Shop Instead of a primary care doctor, patients' care is managed by nurse practitioners who have advanced training & specialization in dementia, geriatrics, and palliative care. The nurse coordinates care with geriatricians, neurologists and a clinical social worker. Dementia-sensitive primary care frees you from having to explain the diagnosis at every appointment, especially if your loved one has mild dementia and "presents well." Before IMCC I called every state agency and none were helpful. I have two degrees and struggle to figure out Medicaid! We'd wait months for a visit with a senior doctor who was dismissive. Even with a great PCP, every appointment was in a different place and the providers didn't communicate with each other. After hours and on weekends, we had to visit urgent cares and the ER just to end up with a huge bill and no treatment. With IMCC Now I message the nurse on MyChart and receive a faster response. Neurology appointments are handled through IMCC, with virtual cognitive tests. When there was sudden pain, we didn't have to leave home. Dispatch Health was recommended to evaluate my loved one. A wonderful social worker provides emotional support, disease education and self-care tips. Jenny informed me about financial resources, guardianship and managing dementia-related behaviors. Treatment/Services Services include preventive care & immunizations, treatment for acute issues like falls & infections, monitoring chronic conditions such as high blood pressure, care partner-only visits, planning for future care, cognitive assessments, referrals to specialists and an after-hours line for patients with urgent issues. Resources/Information The IMCC newsletter provides information such as virtual lectures, support groups, estate planning, clinical trials and events like "Musing Together" at the High. I've attended two empowering brain health conferences. My favorite project was "Improving Care Through Improv" at Dad's Garage where caregivers learned to use humor and "yes and" strategies to better communicate with loved ones. And we were paid! Summary 188,000 people aged 65 and up live with Alzheimer's in GA. 374,000 loved ones are unpaid family caregivers. IMCC lessens the burden and enhances the quality of life of those living with dementia. I highly recommend giving IMCC a call!

Sounds like a great idea for this clinic. It only works if the staff and doctors are compassionate…read more That's why the rating is a 1. The staff and doctors are the complete opposite. They claim its an all in one fix. You can see all the necessary providers all in one shop. The problem is they aren't doctors they are NP'S & RN'S. They lack empathy and compassion but can put on a good front while in office. This might be the only one in the U.S right now but it lacks substance .