I made an appointment online with the city view Funeral Home. Wanted to chat with a director to get…read moresome ideas of what's available what's involved in planning for my husband and myself. Gary, who I spoke with was very cordial and to the point. Mostly about numbers cost, etc. My focus was the whole experience/planning and what's involved what's offered and yes, what the costs were. Gary was very helpful and gave me a planning pamphlet to review. Their costs involved seem reasonable, but I'm just getting started on this topic of preplanning for my husband and myself. The business is right in Salem off of Commercial near the graveyard.

I have never written a review of a funeral home, much less advised people to stay away from one…read more Our experience having a family member recently interred at City View Cemetery was beyond terrible - it was appalling. To say the owner Rick lacks communication skills is an understatement. My emails and phone calls were routinely unanswered which laid the onus on me to make sure arrangements were in motion - I live on the east coast. I repeatedly emailed simple, routine requests such as quotes for burial options, paperwork that my elderly father needed to sign, a proof of the marker (which when I finally received was backward - date of death first followed by date of birth). It's almost like this was their first funeral. Rick assured me in April that a marker only takes 4-6 WEEKS to secure so I would able to order it in time for a June service. He actually added that that because my brother's marker was smaller than the average size his would only take a MONTH. When I arrived in June I was told by another employee it routinely takes 4-6 MONTHS for a marker to be produced. No apology that I had been misinformed by THE OWNER. Twice I had a local family member go to City View in person to gather information I couldn't get out of Rick. He never offered an apology except to tell me how "busy" he was. In May, Rick and I discussed over the phone that the date of my brother's interment in June and we set a date and time. When I arrived in Oregon I called to confirm as I had no faith that this had been scheduled and could not get a written confirmation from Rick (or an invoice which I requested THREE times). I spoke to someone I believe was named Kevin on June 3 and not surprising he had to call me back because he couldn't find any information concerning the scheduled placement. I have no doubt that if I hadn't called and we had just showed up there would have been no preparations made. And to make matters worse when we did show up, we were told by Kevin (again, this person never introduced himself to us or even offered condolences - I think his name was Kevin) that markers take 4-6 MONTHS and we were asked to fill out additional paperwork before my father was asked to write a check - right before he buried his son. What is wrong with these people? The lack of professionalism and compassion was truly shocking. When we left the grave site, I asked the man who oversaw the placement if we would be notified once the marker was received and he replied that he thought they could that for us. What? Wouldn't it just be routine to let a customer know that their love one's maker has arrived? All I could wonder was why these two brothers are in this business since they clearly don't care. Their actions don't relay any sense of empathy or sensitivity to a grieving family. And I do have a point of comparison - when my mother died, the services provided by Golden Funeral Service was what a grieving family should expect: professionalism, compassion, competency - they went out of their way to make it easier for us - not harder. We didn't have to monitor their employees to make sure they were doing their jobs. All I can think of are those poor people going to City View Funeral Home and Cemetery at one of the lowest points in their lives and the sloppy and inattentive treatment they can expect. GO SOMEWHERE ELSE.

My grandfather Robert only had one funeral, one burial, and one final goodbye. Unfortunately, our…read morefamily left Restlawn Memorial Gardens feeling that too many preventable mistakes overshadowed those irreplaceable moments. Before the service even began, the grave was still being dug. My grandmother was then told the ground was unsafe and that our family could not gather at the graveside, even though she had paid for a graveside service. We were told we would have to stand on a distant concrete roadway instead. Most of our family chose to leave after the chapel service rather than watch Robert be buried from so far away. Only a few family members remained. What made this especially confusing was watching the funeral staff carry my grandfather's casket to the burial vault while a CASE backhoe continued working at the gravesite. If there was a legitimate safety concern, it was never clearly explained to our family, leaving us with more questions than closure. Aaron was kind and spoke well during the service, but he had promised to gather information beforehand to prepare a personal tribute. Instead, he asked my grieving grandmother about her husband's life only 30 minutes before the service. During the service he accidentally referred to my grandfather as "Richard" once. We were also asked to provide photos for a memorial slideshow, but no one from the funeral home started it. It was apparently expected that a family member would find the remote and know how to operate the equipment during our own loved one's funeral. Only a handful of the photos were ultimately shown. On top of that, the casket my grandmother selected wasn't the one used, and there was confusion afterward over whether the death certificates were even ready. Families don't expect perfection. They expect preparation, communication, and guidance through one of the hardest days of their lives. A funeral only happens once. There are no second chances to give a loved one the farewell they deserve. I sincerely hope Restlawn Memorial Gardens reviews what happened that day and makes meaningful changes so another family doesn't leave carrying the same disappointment ours does.

Exemplary service The office staff and the grounds crew…read morechanged around their schedules, on short notice, to accommodate the travel needs of our party. I cannot recommend them highly enough.

Helpful, full disclosure of all costs and compassionate. When staff came to house to take the…read moredeceased, very kind to everyone and discrete.

I placed an order to have a cremation, and Golden decided to let that go beyond and daughter's…read morereview which was rescinded from the well. Golden decided not to charge me and to send all the ashes to the daughter. Very, very unprofessional and not appropriate for what was going on at the time.I'm

Having been to many-a-cemeteries over the years -- I consider this the best one. One of my…read moregrandmothers is buried here along with her father. The setting is up on a hill...and very quiet. Trees abound. I don't want to be buried when I die, but if I had to be, I'd want to be here. This cemetery is large, but not too big.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

My mom Faye passed right before Christmas. All her funeral arrangements had been done in Nebraska…read moreyears ago through another funeral home. Keizer funeral took her arrangements and did all of her requests and helped me through this difficult time in so many ways. Sam and the staff have made it so easy for me and so helpful, with things I had no idea that needed to be done. Thank you for everything. I am truly blessed to be a part of this community. Keizer Funeral Chapel is the the best!

They went above and beyond for Customer Service. Going through a funeral -it's never easy and they…read moremade it unstressed. my husband is in customer service so I know good service when I see it. I highly recommend them for any funeral services you may need in the future highly professional & caring, kind, & quick to respond. Rick was very helpful the whole way.

The staff was kind and accommodating when I spent time here for my cousin's viewing. They were…read moresensitive to those who did not want to be in the room with the casket open, and handled the opening and closing moments with grace and tact. They put together a nice slide show in a short amount of time, and played all the music our family requested. I read a sign in the lobby that expressed the businesses desire to help save the monarch butterflies - they plant milkweed on their property and encourage others to plant it as well. What a lovely way to remember a loved one! I asked for some seeds, and the staff happily gave me their last vial. Now I will have a beautiful, wild pollinator garden in memory of my cousin. This isn't an easy business - being in service of the grieving - but they did it well. Thank you for helping to create a memorable day for my family to be together and support one another.

Howell, Edwards, Doerksen commented that if I provide contact info they will reach out to me. I am…read morenot interested in speaking to these people; there is absolutely nothing that can be done to reverse the service that we received from them (twice). Suffice it to say that we will never obtain their services again and do not recommend them to anyone. Thank you.

Our father passed away suddenly in Oregon, and as next-of-kin living in different locations, we…read morefaced challenges finding a caring funeral home that could handle the complexities of coordinating last rites across state lines. My dad was a Buddhist, and the funeral home worked tirelessly to find a suitable person to perform the ceremony. When they noticed that the service and item we had initially quoted had increased in price, they promptly contacted me to inform me of the change. They negotiated with the broker to secure a price close to the original quote and updated their service costs accordingly. Every person we spoke with was empathetic and generous in spirit. Losing a parent is incredibly difficult, and the shock of it all can leave everyone reeling. Despite the intense details we required for the final rites before cremation, Weddle Funeral Service handled everything with care, ensuring that every request was met perfectly and coordinating the spiritual services seamlessly. I hope you never have to experience the loss of a loved one, but if you do, I'm deeply sorry for your loss. Weddle Funeral Service will guide you gently through the process with an emotional intelligence that I remain grateful for to this day. You, and your departed loved one, are in safe hands with Weddle.

Thank you, Natasha, Ryan, James and Josh at Weddle Funeral Service for your compassion and…read moreunderstanding with the cremation process for my mom. Your guidance and support for the obituary and urn helped us go in the right direction during this difficult time and afterwards whenever we needed something else you were right there. Josh, thanks for the slideshow for her Celebration of Life it was beautiful you did a great job. We are grateful and strongly recommend Weddle Funeral Service for your bereavement needs. God Bless and peace to all.

This is the WORST company to deal with when your already dealing with a tragedy. Super…read moreunprofessional. We had a scheduled appt and when she barely cracked re the door, still hesitant on letting us in. We went for the DC and ashes. We noticed there were multiple mistakes on the certificate. They said oh we will fix and have it downtown by this afternoon. Here we are almost 2 weeks later. NO COMMUNICATION, been down there, and promised they will call daily. NOTHING HAS BEEN DONE on their end. No obituary was done. My FIL is having such a a horrible time. They are the worst, rude and acting like we're causing the issues. Now supposedly will be 4 months for our certificate!!! Don't waste your time or money, save some heartache when you're already going through it. Mind you this has been pre paid for years!!

My wife passed away on Tues. her brother flew out from NC so we asked if we could have a viewing…read morefor him. We were told it could be held on Friday, the day before he left. Friday rolled around and they said "could he wait until next Tuesday before he leaves, we are busy". Then it has taken two weeks to get her remains and no obit. I asked about it and they put the obit. online without the photo we gave them and missing our sons name. Odd because he has been the one that was dealing with them. They seemed confused and out of touch with each other at the staff level. Two different people saying they are not sure what the other one has said or done.