Solid 3.5. It's older hotel which is undergoing some renovations. The fitness room is not useable…read morecurrently (which is a deduction because we always stay where we can either get a workout or pool time in) The rooms are nice. Shower head is kind of low... nipple height for a 6 foot person. I liked the breakfast bar. Staff was extremely friendly. The Casino was a blast. Despite losing, we felt the slots let you play and we could've left up earlier but we were having fun. We visit a lot of Casinos and this was definitely a good one

Wonderful experience. Rooms are beautiful and the staff are friendly and professional. Melanie at…read morethe front desk is amazing. I brought my mother who is elderly and has difficulty getting around. Melanie was so accommodating and made check in a breeze. Thank you Melanie.

Mega sized action packed place to do the following: *Bounce…read more*Bowl *Rollercoaster *Putt-Putt *Bumper cars *Arcade Food and Drinks (real drinks for adults) Is it loud? YES Is it fun? YES Are you going to need money? YES You will have fun and kids will thank you.

Such a fun place. Went for my grandsons birthday and we had a ball. Rides,arcades, putt putt and go…read morecarts. Loved it. We will definitely be back! Place was very clean and restrooms were clean.

Really nice hotel for the price point, in a ruralish area in WV. Was here for work 4 days, had a…read moregood experience and would return if I had to be back in the area. The rooms are nice.

Could not be more pleased with the accommodations. Friendly and helpful staff, free bowls of soup…read moreto go, nice breakfast choices. The housekeeping crew were very friendly. The bed was very comfortable.

Great property, extremely clean and a pretty cool vibe in the lobby and lounge area. Was in town…read morefor an emergency medical procedure for a family member. We were exhausted from a tough couple days. Meena was accommodating, friendly, professional and showed genuine compassion for us. The room was spotless and nice and very comfortable. Had one of the most restful nights in quite a while. Much appreciated

After a very tiring full day's worth of paper work and traveling, we were very warmly welcomed by…read moreTracie. She explained everything we needed to know about the hotel. On top of this amazing service, the hotel had all the comforts that made us feel at home - including free wifi internet, free parking, an inviting indoor pool that you can enjoy all year long (even during the colder months) At the Mosa Cafe and Grill, Terri served us very well too. Even with my toothache, I was able to enjoy the Cajun pasta. We had an amazing experience at the Holiday Inn in Charleston WV so much that we canceled the Element booking in Irving TX and opted to stay for 13 nights at the Holiday Inn in Las Colinas. We are now certified Holiday Inn "fregueses" (regulars). Thank you!

The room was clean, and the employees were so kind. They have popcorn and cookies when you come in…read morethe afternoon and it was a nice touch. Comfy beds too. 10/10 recommend

Beautiful new hotel with hardly anyone there at 6PM when Walked in to the lobby with no one on the…read morecounter. Then a young lady sitting in the lobby with another lady got up and met me at the counter. Whilst checking in, I asked for a room with a good view and made mention the last place I asked for a good view, they put overlooking the parking garage. I then asked about snack machines and she informed the nook to the left was snacks for purchase and that there was free popcorn in the dining area. Asked about ice machines and was informed ice machines were on the 1st, 2nd and 3rd floors. Was then that I realized I was assigned a 4th floor room (yep - no ice machine even close). Went to the room and my view was a rock side of the mountain approx. 30' from my room. yeah, disappointing. Outstanding room, but nothing indicating commerce in the area, especially local places to eat. Just turned around and left to go find some place for dinner. The breakfast offered the next morning was outstanding. Frankly, it was probably one of the best hotel breakfast that I have had in years. Went to the counter for check out with two lady's at the counter, but wasn't greeted our asked about my stay. Told the lady in front of me I was checking out, but she deferred to the lady beside her. Gave her my keys and she turned around, plucked my receipt and said here you go. That's it.. So - Be aware that this is an awesome hotel staffed by folks with zero people skills. If you are assigned a room facing the back, you will be looking at dirt and rocks. Not the worst, but just so you know.