ITS THE LACK OF PERSONNEL PRINCIPAL & JUST BAD BUSINESS ETHICS! Called to request septic services but the first thing is they us a Eufaula Oklahoma address but their trucks are actually out of Owassa up by Tulsa but tried local services and all were either booked for a week in advance would not travel that far or permanently closed but their business and contact info still online as active. So called spoke with MILTY'S Septic Service and stated there was snow/sleet storm moving so they put us down for the next day(offered $400-$450 to make it worth the drive)and was not sure they would make it. Well they were correct and the storm came. So for 5 days we had to find ways of not using water flushing toilets washing dishes the only thing we could do was laundry. So Sunday not to early not to late message to see if they were going to come over because before the storm they stated they had only 2 septic tank cleaning appointments so thought ok message Sunday make sure they get us first thing. Well apparently it does not work that way. MILTY'S NEVER responded to text message until today and they stated they could not get us until Thursday and it's Monday. I'm 100% disabled veteran and my spouse 23 yrs 82nd Airborne infantry Jump Master who is working second federal civilian Retireement at 12 hour shifts can take a lot just like in war nothing is guaranteed but to do such bad business when people put on review apps a 5 star then get this I'm very disappointed and hate giving bad reviews but to set up appointments then storm STOPS travel is totally understandable they cannot control the weather but to be put as next client on list to be told another 4 days is EXACTLY 9 days with a full septic tank. So unless you live by their ACTUAL business area of Tulsa with trucks do not request service appointment. It will be on their time table NOT YOURS EVEN IN EMERGENCIES! Finally they did not even message back to say sorry but will get you first thing when snow and sleet dissipate. It's the PRINCIPAL of giving good service! read more