I rented a trencher and found the hard way that I really needed a track hoe for the rocks I have, which I told them what I was doing and that I had a lot of rock when I called to rent, it was what they suggested. The trencher broke only a few minutes into the job. I called, he said he would bring a track hoe aka mini excavator. He charged me $105 delivery. If I would've known he was going to charge delivery I would've drove the 15 miles to pick it up. I called him the next week and he said he would credit the delivery fee and half of the trencher rental and charge $75 for repairs on the trencher. he said he wouldn't charge trailer rental, which my trailer is in much better condition than his. I called again last week and he said he's been busy but he'll still credit me. Now I've had to pay my credit card and there's been no credit from Readyline. It's been 3 weeks now and he hasn't credited my account. read more