Unqualified, unprofessional Rns, phlebotomists, Cnas, under staffed. made to change my own sheets 5…read morehrs after a THR. Call bells not answered for hours, inaccurate information put in charts to favor staff while excluding the facts that don't favor staff actions. Will never have surgery here again

9 months ago I said this emergency room was the worst,now here I am again had to go to emergency…read moreroom, guess what nothing has changed,today was even worst than the last time I came.i rate the emergency department a big fat 0

I have been seeing Dr. Linh Huynh got years now and I can't say that I have encountered anyone more…read morewarm and comforting as her! Both my parents see her as well and refuse to have anyone else as their primary care provider! After years of hunting and switching back and forth to different doctors we have finally found THE one! She is the easiest to talk to and always makes you feel as if you were her only patient for the day. I also love the whole staff here! From the second you walk in to check in for your appointment you are greeted with warm smiles and very friendly personalities. I would never go anywhere else!

The Quality of Health Care here can be a challenge but I found someone who actually goes that extra…read moremile and even though they give patients about 15 minutes to visit their caregiver, this Medical Professional truly has the BEST BEDSIDE MANNER and actually LISTENS to your concerns and answers your questions! I WISH THAT ALL of their Medical Staff would do the same! They were prompt for my appointment and pre checked before TIMOTHY PRINCE - INTERNAL MEDICINE came in! Truly a perfect attitude and presence when arriving! A great listener and has a plan forward to a better quality of life! I did not feel RUSHED, I did not feel IGNORED, I did not feel UNIMPORTANT, which this person has a Gift of Communicating! I hope that he stays part of my care for years to come! The others I encountered was just as personable and helpful in many ways. That I Thank Them All! But the reason I'm Reviewing ATRIEUS, if because the EXCEPTIONAL Visit today! If you need or want to change your Primary Caregiver, I highly recommend that you from now on make an Appointment to see TIMOTHY PRINCE, NP INTERNAL MEDICINE - WHO is ACCEPTING NEW PATIENTS! I'm Super SUPER GLAD I DID! THANK YOU FOR RESTORING MY FAITH BACK TO ATRIEUS! PS. The Offices are Spotless and Super Clean and Comfortable! Plus a shout out to the LAB TECHS AND THE SUPER FRIENDLY EKG TECH! You Rule!

I have been with Atrius / HV for a long time. You'll have good and bad experiences with any…read morepractice in my opinion but my PCP here and his team have always been top notch, you just have to try and be proactive in giving true details and timelines of your symptoms and they'll be proactive. I've referred friends to my PCP and they've had a good experience thus far. If you need help on weekends u can go urgent over in braintree. A lot of times you can definitely get closer appointments by using the app my health and getting on waitlist for cancellations or call back every few days to get bumped up. Again a lot negatives on here but i haven't had issue since my last PCP was incompetent and didn't even tell me results from lab work. (Pre- my health app days). Dr. M. Biag! Thumbs up to you and the team! The Pharmacy here at Atrius always gets my RX done within 15-20 min after an appointment. I think there's a lot of entitled folks seem to just want everything done for them, the team can only work with what's given to them and how proactive you are about your own health care.

Great care. I was in and out. I received great care. The doctor was very knowledgeable and helpful…read more My only complaint is the parking. There was no parking lot. You either need to park on the street, which in this case there were none available, or park in the parking garage. When I parked in the parking garage, everybody was parked in two spots. I had to drive around for 15 minutes to find a spot! Make sure you give yourself enough time!

I love this place and my doctor Shuchi Gupta who I didn't click with right away because she didn't…read moreagree with my other doctors. I realized over time that she was thorough and only wanted the best for me--even when she's really busy and has a million other things to do. She could simply write off what my other doctors have said as correct to make her life easier, but she never has. She deserves a lot of respect for that. As for the waiting room--staff behind counter are amazingly sweet. but the tv in the waiting room is literally always on the dumbest tv station. When you're waiting it's not the best. Especially if you go to the doctor a lot like me.

Great experience on two occasions. Both walk-in appointments to test for strep. A few people ahead…read moreof us, but still not a massively long wait. Seems like a very efficient place.

I called ahead to see if I could walk in around 6pm on a weekday for symptoms of strep throat/sore…read morethroat. I was informed I didn't so I quickly made my way over. The young lady on the phone was pleasant and friendly. However, when I got there, there were two young ladies at the desk who looked at me like I had 10 heads. Neither one welcomed me or said a word to me until I said something first. They both seemed so bothered. Overall the front desk staff was not friendly nor were they clear with their directions. The waiting area was clean and tidy. Seemed like I was the only one there. I didn't wait for long. I filled out the form and waited maybe 5 minutes and the MA, I believe her name was Maddison? Starts with an M. She was super friendly and easy going. She definitely knows the area well. I recently moved to the area and didn't have a pharmacy in mind. She quickly asked where I moved to and immediately suggested a cvs pharmacy I am familiar with 5 minutes from me. Shortly after she took my rapid strep test, the provider was in in less than 10 minutes. Dr. Paul Paganelli-- he was amazing! He listened to all my concerns and was super personal. He prescribed me antibiotics and I was on my way!! He made sure to walk me out and quickly sent the orders to my pharmacy. On my way to pharmacy, I received a text saying my prescription was ready for pick up! Amazing back end staff who truly cares.

After an unexpected medical emergency at home, I was taken by ambulance to Beth Israel Boston. The…read morestaff in the emergency room were compassionate, caring, and professional. They provided me with the immediate care that I needed. I am grateful for all that they did for me and my family. In addition, Dr. Bethany Roy was my doctor on Farr 11. She and her staff were amazing! They helped me understand my medical conditions. They provided me with the tests I required at the time, and they set up future medical appointments. I appreciate all that they did for me.

I've been receiving all of my medical care here for the past 30 years. I wouldn't go anywhere else…read more It's world class.

Saved my lady twice in the past 5 years, she had a deadly sarcoma, gone! 4 years later, bleeding…read morefrom side effects of radiation therapy , fixed.

This was one of the most stressful medical experiences we have ever dealt with…read more After reviewing the MRI, surgery was presented as necessary and urgent due to severe pain and symptoms. A surgery date was scheduled, all pre-op testing was completed, and we proceeded believing authorization was being properly handled. Over multiple days, we received completely conflicting information regarding whether: * authorization was submitted, * authorization was denied, * a letter of medical necessity was sent, * and whether surgery was officially happening. At one point, the surgery was put back on the schedule, the hospital called to confirm arrival instructions, and shortly afterward we were called again and told the surgery was canceled. Meanwhile, Blue Cross Blue Shield provided information that directly conflicted with what we were being told by the office. The biggest issue was not just the cancellation itself -- it was the repeated reversals, poor communication, lack of transparency, and emotional toll while dealing with severe ongoing pain. Patients deserve clear and accurate communication, especially when major surgery is involved.

Everything from Emergency Room, stay on Pratt 3, Discharge and Emergency visit 3 weeks later from…read morerehab to final moments on Emerson 6. Staff, nurses, docs could not have been kinder and more competent during our difficult time. South Shore Hospital created a memorable and positive experience for us so we could focus on our loved one's passing. THANK YOU!!!!

Not goo to say the least. I have had an ongoing problem with a perirectal cyst. SSH did the first…read moresurgery and put me under anesthesia for a manual drain that cost $15k...and returned the follwing day. I went to tufts in boston and had it lanced. it healed but apparently not fully. Most likely because( FJL AUTO REPAIR, my employer) did not allow me to follow up. I have a 3rd surgery in June but did not make it because unfortunately I had to go to this progressional waiting room of death, thanks DIANE! I say this because Diane has a problem with addicts and although 3 1/2 clean from heroin i watched people be taken care of whom arrived after me...before me. I have 2 functioning B holes and apparently after a cat scan; DIANE said it is acceptable, sent me home with ZERO directions. i cannot function normally nor would anybody. Every step i take, my second B hole leaks but diane's accepting of that. In fact i was told to take more laxatives. I now will not leave the house because in doing so i need to hold my bum or else i need to change. My life has been uprooted and my insurance haws already been billed 10k, diane gets to go home normally while I suffer. Thanks South Shore you guys are the worst. GO TO MILTON HOSPITAL P.s.

Alyssa at the front desk made check-in easy and got me into X-Ray even though it was past working…read morehours. Awesome to get a smiling face as soon as you walk in. Dr. Shorr was very pleasant and understanding. She was quick to help me with my diagnostics. Once I got in X-Ray, April took care of me and did a quick job. Thanks to her for squeezing me in!! Five stars.

Terrible experience! I gave up and left after waiting 2 hours for an urgent problem at 9 months…read morepregnant! Everyone else in waiting room was seen before me, including multiple people who came after. When I voiced I needed to leave because of the wait- the nurse could have cared less. If you actually need 'urgent' care, go somewhere else.

Admitted to the hospital from the ER. The app they recommend you download is amazing and fast…read more The nurses, PA, and doctor were all great. I was treated very well

One of the best hospitals in Boston. Some of the best staff in Boston. The new wing is exceptional.read more