Definitely definitely definitely give this place a miss- there are so many cafes with fantastic food around town now, which are far superior to Mills Reef.
This is really a convention centre masquerading as a restaurant- it lacks atmosphere and refinement. For a restaurant which considers itself 'fine dining' the staff, food and dining room lack finesse.
We made a booking for a very special occasion for 11.30am. When we arrived we were told that if we ordered within 5 minutes we could order from the brunch menu as opposed to the lunch menu. This appealed to 3 out of 4 of our guests. When the maitre'd came back to us to take our order, he refused to let one guest order from the lunch menu, and the other three from the brunch menu. He said that the chefs don't allow one table to order from different menus. While incredibly frustrating, this wasn't the end of the world.
We eventually all ordered- and three meals arrived all at once. We had to wait over 5 minutes for the last meal to arrive. All of the hot meals were served on cold plates! It made for a really unenjoyable experience. One of the hot meals arrived absolutely stone cold, and the bacon was severely undercooked- bordering on raw.
We sent the cold meal back, and it arrived back at the table 10 minutes later having been obviously microwaved (everything, including the toast was nuked but soggy). In the mean time another member of our party had ordered a side of hollandaise sauce, because the hollandaise had been omitted from their eggs bene for some reason? It took over 10 minutes for the hollandaise to arrive at the table, and it had completely curdled and been cooked on top- it was like scrambled eggs and completely inedible.
Overall the experience was horrendous. I can't recommend this place less. It's not even about the price point- but you can get a far superior meal from an upmarket cafe for a much cheaper price in town. Don't buy in to the hype- Mills Reef is incredibly dated, and the food is absolutely abysmal. To apologise for the horrible experience, we were given a $4 discount on our bill, which is borderline insulting. We didn't want or expect a discount, and were happy to pay and just never return. But after the appalling meal and service, to only offer a $4 discount? Don't even bother offering a discount at all. Unbelievable. Never again. read more