Dude never returned the phone call. Kind of not what I am…read morelooking for when my water won't shut off. But what the heck do I know.

Exceptional service and workmanship. Friendly and accommodating to the customer. Great experience…read morehaving Dave work for us for the full 1 hour.

Cameron did a fantastic job building, staining, and installing railings in our stairwell. He was…read morevery professional, efficient, and a great craftsman. We couldn't be happier with the end result!

Thank you, Cameron. I was not able to do it as I went out of state, but he came to the rescue…read morecalled him. asking him if he can do it as one of these cemented cover cap on my exterior of the chimney came off He came today replaced and cemented it. Thank you so much highly recommend.

This is the second time we've used Thompson. We used them at the last house and used them again…read morerecently. Both times they replaced the main box. This time however there was more work involved. Switches, extra outlets, etc. Their prices seem reasonable and they have excellent customer service. I would definitely use them again.

After another area electrician dropped the ball on some electrical work that was supposed to be…read moredone prior to our move-in, our lovely realtor swooped in to suggest we get a quote from Thompson Electric instead as a trusted area company. Thompson provided us a quote that seemed reasonable given the extent of work - primarily replacement of the electrical panel - and I was able to schedule a time with them for the job to be done. They must be in demand because it was about 3 weeks out! On the scheduled day, the electrician promptly arrived early in the morning and set-up shop in our garage to complete the work. He kept me updated about when the electric would be shut off, when it was back on, checked all of the rooms to be sure he could notate which switches went to which areas of the house, and then explained the new panel configuration when the job was done. He was out there working for most of the day and even put up some painted board around the panel to hide that the drywall out there had to be cut for the work to be done. I was expecting we'd have to patch that up ourselves and now it looks quite nice!

Dave was great. Super helpful. Will use them again. Prompt to get the work done & easy to schedule…read moreand communicate with

I manage a building in Massillon. I've hired Spencer (Beyond Best) many times. He does a great job…read moreat reasonable prices. He's the first person I consider whenever I need something fixed or installed. Highly recommended!

I've had Hook Home Maintenance do several projects for me including rebuilding our deck, a dock,…read moresome miscellaneous electrical work and most recently drywall replacement and painting. They're courteous and do a great job.

If you're looking for honest, hard-working, and fair priced construction people this is the place…read moreto go. This is a father, son, uncle, multiple family operation. They have the highest rating with the plastic decking trex company for installing. They gave us a very fair price to do our deck. They can do just about any job. They recently moved to 4274 Hudson Dr., Stow, OH. I like that they're local with an actual real office location.

Scary. Beware. The initial call to schedule was ok…read more Nothing went of as red flags. So when someone came to take a look...I got scared. I don't know if background checks are done but I guess that's only good if someone gets caught. I can just tell you I didn't feel safe and I am looking into any further protections that can go on. The guy Robert was rude and tried to intimidate once I hesitated on cost of repairs. I found out the last Name later. Robert Valure. This guy is dangerous. Be safe with your family and home. Save yourself the stress.

Made an appointment two weeks in advance. Had to drive nearly 2 hours from Pennsylvania to be on…read moretime for the appointment. Finally got a callback 45 minutes from my destination and they initially had no knowledge of the appointment. When they finally found it they said they didn't have my address so they canceled the appointment which is a total lie, and they hung up on me without even trying to reschedule or make it work. They would not answer a subsequent callback. Called their corporate office to complain about this horrific customer service and the auto-attendant keep sending me back to the same branch. Horrific company- if there is a silver lining here, it is that if they treat people this way during the honeymoon phase of a business transaction, I can only imagine the quality or lack there of of their work!