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    Miller Transportation

    1.3 (33 reviews)
    Open 8:00 am - 5:00 pm

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    I used to love my miller part of my monthly trip too and from but now I can't say so, numerous times I've had to have my bf drive me to Indianapolis to catch my connecting greyhound bus bc the killer bus either never came or didn't stop at the bus stop that it has stopped at for all 5 years I've took the bus, and when I called they gave me zero explanation zero refund zero help couldn't even tell me if it was or wasn't coming and not only that but the friendly helpful workers I used to see every month are replaced with rude snide problematic workers that while being rude will lie straight to your face I'm so disappointed with what's happened to them not only are they no better than greyhound now but they may be even worse. I wish Megabus would open back up all its routes these companies not having any competition makes them think they don't need to have good customer service shame.

    Jallen B.

    This is terrible. I was forced to ride on this awful bus company! My sons field trip to Cincinnati. On the way to Ohio, the drivers were pulling over on the shoulder two or three times.. waiting on the other buses I guess to stay together? Then at lunch --the bus drivers were the first to the buffet- eating like it was their last meal.. ha ha So - I'm already over this low budget transpo- Then one of the other buses breaks down on the way back to school- once again our bus is pulled to the shoulder of the road!!! Why does anyone do this ? Totally dangerous! Then they start counting seats- and stopped at a truck stop- as if they were going back to the broken bus and try a freeway transfer from the broken bus to the other buses ! Wow So needless to say my son and I are off the bus at McDonald's eating safely!!! Never again MILLER! Your buses suck and your drivers are obviously not professionals... get it together- these are kids you are transporting-

    I could have gotten to Indianapolis safer riding in the sinking bus from the movie Simon Birch.
    Bunny J.

    ***0 STARS.... I don't even know where to begin. I will start by saying I had no idea I was booking a third party to give me a ride to Indianapolis, Indiana from Hammond, Indiana. I booked my trip on Greyhound.com and once I purchased my ticket for $51.99 I was emailed a ticket that said the pick up was on Thursday September 26th, Leaving from Hammond at 7:45 AM and it boards at 7:25 AM. The ticket also says: "At Greyhound we board 20 minutes before departure time. Give yourself plenty of time to check your bags at the ticket counter and find your gate" My dad dropped me off at a random Shell Gas Station located at 3350 Calumet Ave, Hammond, IN conveniently located in the ghetto and two doors down from a strip club. Before my dad left I went inside to ask the Shell employees what the bus looked like and where could I find it when it arrived. They told me you can't miss it, it is a Greyhound Bus that pulls up along the side of the gas station and one of the workers pointed out to me where then normally pick up and proceeded to say they usually arrive at 7:45AM exactly. Let me point out NO TICKET COUNTER and NO GATE... RANDOM GAS STATION IN A REALLY BAD PART OF TOWN. Around 7:37 AM a Big Blue Bus pulled into the gas station parking lot and pulled behind a vehicle that was pumping gas which to me indicated this bus was waiting for the car to pull out so that they could pump their gas, because why on Earth would I think that a bus picking up people and luggage would pull into where you pump your gas? Especially after I was told it pulls up to the side of the gas station. Also I would like to make note that the ticket does not indicate any special instructions or description of the bus so since I booked a Greyhound Bus my eyes were looking for a Greyhound Bus. The bus then pulled up once the car pulled out in front of it and just sat for about a minute. I thought to myself could this be the bus? I was confused because I could not see into the bus, no one came off of the bus, and it was all blue covered in Blue Chip Casino logos which I know is located in Michigan City so why would this Blue Chip Casino Bus be my ride to Indianapolis? Did not make sense. I then went to the back of the Shell Station where about 3 employees were stocking items and asked Excuse Me could this be the Greyhound Bus out front that says Blue Chip Casino and one employee said no its a Greyhound Bus and the other said I think that is it. So I go out the door to run towards it and the bus whipped out of the lot and pulled away. It was 7:40AM when the bus pulled away and I know this because I quickly picked up my phone to call for help. In a panic I dialed the number on my ticket which said for help call Greyhound and when they answered I provided my confirmation # and asked if there was anyway they could dispatch my bus and have them come back because I had no idea it was them and felt unsafe approaching a mysterious bus at 7:40AM. Greyhound said they could not help because this was in fact not a Greyhound Bus that I booked on Greyhound.com it was a booking thru Miller Transportation and I was then provided with a random number that did not appear anywhere on my ticket and I dialed it to have a bitchy woman answer who transferred me to her supervisor. Her supervisor was so rude and obnoxious towards me. He continuously threatened me saying he would send me screen shots to my cell phone of his GPS records that indicated his driver pulled out of the Shell Station at 7:47 AM when my phone records indicate I called Greyhound at 7:40 AM in a panic that my bus left before its departure time and expressing my concern that I was confused as to why a Blue Chip Casino Bus was picking me up. The guy at Miller Transportation told me to get to the Gary Bus stop if I wanted and needed a ride that bad which there was no way I could get to in time and also I was beyond confused because the ticket I had purchased said it was a non stop trip to Indianapolis so why would my bus be stopping in Gary Indiana? I did not agree to anything saying I wanted to stop in Gary, Indiana which is even sketchier than Northern Hammond. The guy at Miller refused to issue me a refund and said it was not his problem literally as he screamed over me. He literally hung up on me. I then called Greyhound, keep in mind all the while I am stranded in North Hammond by myself with a backpack and then a random guy in a pick up truck pulled up yelling towards me about how I looked in distress and asked if I needed help but it did not seem genuine, it seemed flat out creepy. Almost like some weird, strange set up. Greyhound said over and over they had nothing to do with the ticket purchased and that I needed to contact Miller Transportation. I could have honestly hitchhiked to Indy and it would have been safer and more reliable. Please NEVER consider Greyhound, Miller Transportation, or Hoosier Ride b/c they are all affiliated no matter HOW DESPERATE YOU ARE!

    They still charged 36$

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    1 year ago

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    2 years ago

    Do not use Miller Transportation! The bus from Indianapolis Airport to Muncie never arrived and there was no way to contact anyone.

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    2 years ago

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    11 years ago

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    Christy C.

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    11 years ago

    We got a bus with a broken air conditioner for our event- a very hot ride for our VIPs. Partial refund requested- will post results.

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    purchased ticket last minute from Indianapolis to Minnesota.

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