I went to Curtis Endodontics for a root canal. The entire staff was excellent. The experience was…read morefar better than I've ever had with a root canal (and I've had several). The doctor and assistant were reassuring and calming. I could virtually have slept through the procedure! I highly recommend them and will always use them as needed for similar procedures.

I had a follow up procedure and applaud Dr Curtis and his surgical staff for an excellent…read moreexperience. However, upon arrival I presented my dental insurance "explanation of benefits" and previous receipts as there appeared to be a discrepancy, and dental offices always seem to estimate the customer payment portion when services are rendered. When I presented my question to the front desk attendant she immediately said the person that handles "that" is not here. But, she went on to increase the tone of her voice while attempting to explain the way billing works. I asked her not to raise her voice at me as I simply asked a question. (I was sure to be respectful in my tone and volume as I, too, work in the medical field and understand customers receive varying receipts and EOB's. Also, other customers were in the waiting area and could hear everything.) I simply had a question about my portion of the payment. Another employee standing to the right of the desk attendant heard this exchange and rolled her eyes. So, my only concern is for front area staff to routinely receive customer service training classes and be continually reminded by an office manager how to respond professionally to customers that pay hundreds, or even thousands, of dollars that eventually pay their salary. IMO poor customer service is what harms all businesses and especially the small business owner.

I found this practice under the worst circumstances - with a throbbing toothache. Fortunately, they…read moreaccommodated me with an appointment on the same day that my dentist told me I needed to see an endodontist for a root canal. Dr. Futato and his staff were terrific. While it took some time, the procedure was painless. When I called the practice the next day and told them that I was concerned because my jaw was still sore, a dental assistant explained that it was likely from the inflamed ligament around the tooth and it should clear in a couple of days. And it did.

Not impressed. My son had a root canal done two years ago and during a recent cleaning discovered…read morethe tooth was "leaking" and infected. Our Dentist recommended we go to a Endodontic. Made the appointment. They took my son back to get x rays and said I would come back after the x rays were done. Never called me back. The nurse came out 15 min later and said we are all done. What do you mean we are all done - she said we need to make the next appointment and left. I'm like - "are you going to explain what needs to be done"! They never explained anything. I had to keep asking questions for them to give me the information. The receptionist was very friendly - the back office staff - not so much!

I was thrilled to find a dentist that I could afford to pay out-of-pocket due to no insurance…read more Most the staff was professional and friendly! It wasn't until I paid over $5000 out-of-pocket to have my existing dental work replaced and fixed. After one week of starting the process, the work I just had done started to break and fall off!! She continue to fix the problems over and over again while charging me, long story short, I have to have all the work redone by a new dentist and some of my teeth are unfixable. So when the price sounds too good to be true it probably is.

This office illegally charges Medicaid recipients $50 deposits to hold appointments made more that…read more48 hours prior to the appointment. Anyone being asked to do this needs to file a complaint with their insurance provider and contact the Department of Human Services. When I pushed back against this practice, they dropped my grandson from services there. I will gladly find him another dentist.

Never had a issue with each visit staff is friendly and I'm in and out within a decent amount of…read moretime. Very nice and caring staff and hygienist.

In mid November, my husband started to experience severe tooth pain. They were able to get him in…read moresame day to take a look and letting him know he needed a root canal. The dentist said she could refer him out to a specialist but would love to do it in office, so my husband just made the appointment with the dentist. When he went in, she started the procedure and had to stop due to the dentist perforating a root during the procedure. She then referred him out to a specialist for us to find out the error could NOT get fix and the tooth would need extracted. Once I informed the office the tooth needed extracted, they said a referral would be sent to an oral surgeon. I waited for the oral surgeon to call and never received one so once I called they informed me they never got the referral. The oral surgeon was also booking 1.5 months out for extraction and implant consultation appointment. I then called the office again to see if anyone could speak with the oral surgeon about getting in sooner than 1.5 months and they seemed reluctant to help but said they would try. A few days later I followed up with the oral surgeon to find out they never heard from the dentist and still never received now the second referral. There was a cancellation with the oral surgeon so we were able to get in for a consult sooner than anticipated. After the consult appointment, I reached back out to Center Street Family Dentistry to see if they would be willing to help cover any of the cost for the extraction and implant procedure. I was told "probably not" but they would get back to me. After another week, never heard anything so I called and was told that because of the consent form that my husband signed before the root canal procedure there was nothing they could do. No, there was nothing they WANTED to do. This office needs to work on customer support, anytime I was told they would call me back, they never did and I had to call them. 5 STARS for creating more work for us and wiping your hands clean of a problem you made worse. 1 star for the HUGE inconvenience this made on our lives both emotionally and financially and being absolutely ZERO help.

Always on time! The staff are always helpfull and friendly. They have given us thorough service…read morefor each kiddo and ourselves. I am glad we switched our care to this practice. They always listen to your concerns first. Thank you! -J-

Dr. Tati, Esperanza, and Brittany are great! Dr. Tati has done three fillings for me. I am…read moreusually very afraid of dental procedures, but Dr. Tati made the experience a positive one. She was friendly, made me feel relaxed, and worked quickly. Esperanza, her assistant, was also very courteous, patient, and made me feel relaxed. If you need a filling, Precious Smiles is the place to go! I have sensitive teeth and, usually, scared to even get my teeth cleaned. Brittany was the best! She was gentle, (it didn't hurt at all), friendly, and explained what she was doing. I will always request her for teeth cleaning. I am grateful to be a patient of Precious Smiles and love Dr. Tati, Esperanza, and Brittany!

Dr Myers extracted two of my seven year olds baby teeth. My son is usually anxious at the dentist…read morehence the reason we had to come here vs having them pulled in the office. Dr Myers and the staff at the Camp Hill location were wonderful! My son was relaxed and the nurses were wonderful in keeping him calm. Thank you for taking care of my son, we are loving his new smile.

Took my daughter here for oral surgery to get all four wisdom teeth out and the place is very…read moreclean, neat and organized. They let me know right away what was going to be covered by insurance before hand, and for us it was all covered. When you get there you have to go upstairs to check in and we did that and then you go back downstairs. After we waited about 10 mins the nurse called our daughter back and said one parent could come back. Both my husband and I took off so we could both be back there because she has anxiety issues. I asked the nurses again if her dad can come back too and they said no. Which I don't understand due to the fact that there are two seats when you enter the room. I met the doctor and he explained what the procedure was going to be, about 3 minutes and he said he will see her again in a few. They said the procedure can take up to an hour and the anesthesiologist came in and introduced themselves along with someone training. I then left and was told they will call my cellphone when she's ready. The entire procedure took about 40 minutes and we got the call. The side of the building we they want you to pick patients up needs to be marked better because it's fading but we found it. It's a tight squeeze to get out and the bushes make it hard to see. The procedure went well but we never received a call from the doctor or a nurse AT ALL to see how our daughter was doing which I found to be odd. We did have to call for a question about her healing and they did call back quickly but I don't think had they called us for a patient follow up we would have had to call them. Bottom line, not sure I would use them again. 50/50 on it. If they were more patient friendly for underage patients I would probably say yes without question. But with the not calling for a follow up or both parents not being allowed in the room with her it's a flip of a coin if I would go back. The place is though and quick so if you want that experience this may be the place for you.