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Millenium Smoke Shop

3.4 (30 reviews)
Open 10:00 am - 9:00 pm
Updated 1 month ago

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Bruce S.

We love this shop and always drop in when in Grass Valley. If they don't have it no other head shop will either. We have never seen such a large collection of all kinds of pipes and stuff. We always find something we need.

I'm super disappointed in the experience I just had at this shop. The cost of exchanging a moldy product and the store manager being so unhelpful cost this shop some very loyal customers. My boyfriend comes in here all the time (at least once per month) to buy $50+ bottles of kratom. He's bought minimum 20 bottles from Millenium, and his account will reflect that. He bought a bottle less than a month ago and was taking it as usual, as well as storing it the same way he has stored the last 20+ bottles he's purchased. He was struggling to get some capsules out and banged the bottle against his hand, and as you can see, the entire bottom of the bottle was moldy. I called Millenium and talked to a helpful employee who said that the owner would be in later that night and to come in so he could directly resolve the issue: I didn't get to drop by that night, but I went today at 12:30. My only expectation was to exchange the 3 quarters full bottle for a new one. I walked in and spoke to some guy who identified himself as the store manager. I explained him the situation and he said that it was impossible I called yesterday and that someone told me the owner would be in because the owner is never in. He started questioning me and asking me how long my boyfriend had the bottle, where he stores it, did he get water in it, that it had to have been outside factors that caused this and that it was my boyfriend's fault. When I answered his questions he would shake his head no as if I was lying. He was super rude and made me uncomfortable. I offered to come back when the owner would be there and he said "he's never here. There's nothing I can do, I'm going to call him". Last time I checked, a bottle of Kratom doesn't go moldy after less than a month, and if it was being stored improperly, this would've happened with one of the 20+ bottles we've purchased here. All I wanted was a replacement bottle for this one. We've spent a ridiculous amount of money at this shop and bought so many bottles of Kratom here. After the uncomfortable experience I just had with the employee, we will take our business elsewhere. We're all for supporting local, but hundreds (very likely over $1,000) of dollars spent here on the same product, we feel burned that it won't be replaced. Had the employee in there not treated me like I wanted to pull a fast one or I was lying, we'd still be purchasing products from here. We've never returned a single thing here or requested a refund for anything.

20% off if you leave a Yelp Review is total bs

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3 years ago

Great store, excellent prices, awesome staff. Will shop here every time ! Best store in Nevada county by FAR!

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1 year ago

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3 years ago

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5 years ago

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10 years ago

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4 years ago

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7 years ago

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9 years ago

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12 years ago

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12 years ago

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11 years ago

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8 years ago

Great Store , very helpful staff , and knowledgible .Nice selection and good prices .Highly recommended

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7 years ago

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6 years ago

Staff has zero knowledge of products they sell. No returns when they knowingly sell you the wrong item...never going back.

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7 years ago

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8 years ago

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12 years ago

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11 years ago

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9 years ago

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11 years ago

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11 years ago

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9 years ago

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9 years ago

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12 years ago

Great store, great service, competitive prices, nice location. Anthony was a very friendly merchant. We will be repeat customers.

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12 years ago

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11 years ago

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10 years ago

Maria went above and beyond for us when we thought it wasn't possible. Got a great deal on exactly what we wanted. Thanks so much!

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9 years ago

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12 years ago

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11 years ago

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Ask the Community - Millenium Smoke Shop

Review Highlights - Millenium Smoke Shop

the sales girl Molly always greets me with a smile and explains everything clearly, an always recommends the better product.

Mentioned in 3 reviews

Read more highlights

Millenium Smoke Shop - tobaccoshops - Updated May 2026

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