I went into the store looking for help bc my drugstore box color was fading too fast. There was a…read morelovely, well dressed, grey haired lady working who stepped up and seemed very professional. She gave me advice on color, sold me color and products. She also explained why my color was fading. I went home and followed her advice. I have a DISASTER! My hair that's a medium ash blonde is now BLACK! I've done everything I know and everything she said I was doing that was fading my color to get this black to fade, but in 2 weeks it hasn't changed. I'm very upset. I have spoken to the younger girl working that day. She said she was a local stylist and I looked her up. She said that lady was her boss. It's ridiculous that I walked into the store looking for help and was sold something that has completely wrecked my long hair!

Haven't been to a Sally's since I lived in Florida when I had my Salon…read more Things have changed now for buying there. You use to have to have your license to buy most of the items they sell. I guess now anyone can buy anything they sell. My Mom told me what to get for her. She needed a perm a specific one her sister told her about. It was the last one on the shelf so I was lucky. Over all the employee beast friendly and they had what I was looking for. Not sure when I'd go back but it is great for certain things you maybe looking for