The landlord lied about knowing that I had a cat and kept my entire deposit because of it and I had…read moredocumentation for my cat and dog to be with me and he told me I lied and didn't provide proof but I still have the documentation with me right now to prove I can have them and now he is keeping my 1510 deposit for no reason. I have photos of the apartment with nothing wrong and no damage worth $1510

the apartment has the best customer service you will ever receive and so friendly and helpful, just…read morelove the new modern lifestyle living. This is close to the historic downtown area and all kinds of upscale dining and eating.

Well, I wish there were half-stars in the rating because The Lodge is better than good, but not…read moregreat. In my opinion, nothing is great except ice cream. Regardless, this place has a fantastic location, near downtown, schools, churches, theaters, restaurants, grocery store, and many individual "shoppes." The current staff working at the Lodge is really fantastic in keeping up the appearance and "spirit" of the place. About the only negative comment I would make is that the closets are too small, but then I'm a lady with a fantastic wardrobe!

It was a good decision to move here! We are surrounded by useful stores and businesses within…read morewalking distance. The many activities are varied: from card playing to line dancing, from potlucks to movies, from crafts to outings. And my apartment is comfortable with lots of folks to get acquainted with. The staff is friendly, skilled and efficient. It's a good place to call home!

I have been at Affinity Walla Walla since 2022. The location is great because so many…read morestores/businesses are within walking distance. If you are community oriented, then you will be able to meet people because there are opportunities to get involved. People meet for coffee/breakfast, games, pub time, and other activities. Residents are encouraged to be involved to make the community better for all residents. If you have a problem, things are quickly resolved. Most people in the community are friendly and/or outgoing. I'm glad I moved here because Walla Walla is where I wanted to be and this place fits my needs.

I am writing as the caregiver and power of attorney for my elderly, disabled nana, who rented an…read moreapartment managed by Welcome Home Properties. I do not live in the unit and signed the lease only to help her qualify. Welcome Home Properties told us a co-signer and double deposit would be required if my nana did not meet screening criteria, so I agreed to co-sign to help her secure housing. They charged her over $400 in fees before she moved in. They knew I would not be living there and would be checking on my 85-year-old nana daily as her caregiver. Four weeks after move in, her doctor and Adult Protective Services determined she could no longer safely live alone and had to move to assisted living. When I called to explain, staff quoted an early-termination structure of a $500 re-listing fee, $500 for half a month's rent, and then $500 per month until re-rented. APS later verified that my nana could not live alone. When I requested early termination and release from liability as a disability-related accommodation, my emails were ignored. Instead, the portal showed about $10,250 in remaining rent. The lease was also changed so my nana's signature was removed while mine remained, even though I never signed an amendment. My nana has since been diagnosed with a devastating medical condition and her days are numbered. This company treated the situation like a billing opportunity instead of a serious medical and housing issue. They handled the lease in a way that left a non-occupant caregiver "holding the bag" for the remaining term after APS and doctors said my nana had to leave. I am disputing the debt and filed complaints with multiple agencies because I believe their conduct is unfair, dishonest, and harmful to an elderly disabled tenant and her caregiver.

Welcome Home is not helpful and renter beware read the Reviews. There are other places that provide…read morecustomer quality service. When you don't get your deposit back and I know those people and he was not fair. I had a bad experience poor quality customer service. I am happy he showed his colors before there was a move in. I wish you had a 0 rating, that is what i would rate this property...0.

If zero stars were possible that's what I would select for them. The office customer service is…read morehorrible.

My little family has lived at Lionsgate for over a year now and we are consistently pleased with…read morethe level of service, professionalism, and neighborly demeanor of the office staff (Amanda and Don). We are so happy in our community here and are never lacking for help when it is needed by Amanda or Don. Thanks to them for helping make our experience living at Lionsgate so great!

This place is TERRIBLE..... First, they are VERY dated in appliances, carpet (eww), and you can…read morehear everything going on in the surrounding apartments. The apartments are dark and gloomy and they smell very musty. The absolute worst part of the apartments are the managers. Sure they take great care of the grass and the pool, but as for taking care of the tenants I would give them a zero or negative rating if possible. I lived there for three miserable years. I have experienced in the last three years the managers very sensitive to voices and music. For example it was the middle of the summer about 2 pm and there were children playing in the pool having a great time. Within minutes the manager yells at the children to be quite as people are "sleeping". I didn't think they were a problem, but apparently quiet time is 24/7 to the managers. The managers are very rude, cheap, and selfish. Recently there was a situation that occurred in my apartment that involved a neighboring tenant. What happened in this situation really makes me feel like it is a very unsafe place to live. The way the manager handled the situation was so disgustingly unprofessional. They defended the tenant that was in the wrong and basically accused my sister and I of lying. Needless to say after changing the locks on the doors and placing a chair under the door at nights, I still felt unsafe and afraid. As a result of how the managers handled the situation and treated us, along with feeling very unsafe we decided to move. I STRONGLY recommend NOT living here. Go for the more expensive places because you would be paying for a little more safety.

From the owner: Now Renting 2 Bedroom/1 Bath Apartments for $665!…read more Perfectly Situated in a peaceful Walla Walla residential area. Kingsgate East and Village Apartments is the ideal place to call home! Our convenient location puts you exactly where you want to be. Living at Kingsgate East and Village Apartments means you're close to public transportation, shopping, entertainment and all that Walla Walla has to offer. Apartment Features 24 Units Have Washer & Dryer Connections Air Conditioning All Electric Kitchen Breakfast Bar Cable Ready with HDTV Available Carpeted Floors Covered Parking Curtains Dishwasher Extra Storage Garbage Disposal High Speed Internet Available Private Balconies and Patios Refrigerator Some Paid Utilities Community Amenities 24 Hour Courtesy Patrol Access to Public Transportation Beautiful Landscaping Corporate Housing Available Covered Parking Easy Access to Freeways Easy Access to Shopping

My daughter wanted to rent an apartment at Brentwood Apartments. She filled out the application,…read morepaid the fee for background check and has never received a letter or phone call from the company. I have tried to find out who actually owns these apartments with no success. My daughter is moving up from CA, she was in CA, so I went to give the fee. I paid in cash, is this what the problem is? Not sure if she will ever receive the letter regarding her background check. The manager said that they couldn't read the address. Specifically the zip code. I think a simple zip code search would have been easy and quick. Or, a quick phone call to make sure they were sending it to the correct address. Anyone know of apartments that don't leave you hanging?

The property manager stated that we had bad rental history due to periods of unavoidable…read morehomelessness. She did not check any references or run our background checks.

2bed/1bath with W/D hook ups for 675/month. So, i live on…read morethe ground floor and the carpet and vinyl seem pretty new when we moved in. There is only one AC unit in the apartment and its in the living room. You are not allowed to put a small AC unit in your window during the summer months so it gets to be about 80 degrees at night during June-Aug.... yeah, people put in AC units anyways... The managers are pretty rude to us here, especially about pets, no pets allowed unless your the manager, and no friends visiting with pets either, the pet can't even be in the car when they pick you up...stupid i know. You can't have someone spend the night for more than like 2 nights I believe otherwise they threaten to evict you. To Stonecreeks credit tho, it is well lit at night, the grounds are well kept and it is in a safe area of town with only one way in and one way out, no ally ways, so its very safe with tall fences. Its month to month rent with no lease so that's nice too.

As a homeowner who lives out of town, I expect a management company to do a thorough job when…read morerepairing and maintaining my property. I've had issues with small jobs not being complete in a satisfactory way. However, this company always follows up with calls and has been very responsive with the issues. I've been an absentee landlord for over eight years. I felt this company was positioned to be the best because it is the largest in Walla Walla. I felt like my property wasn't being carefully looked after by Windermere in the past and attempted to work with a smaller company that could be more hands-on while providing services at a more affordable price. That turned out to be a bad decision after a couple of years. If you are trying to manage a house from another state, I believe Windermere will be the better choice in the long run.

One of the WORST companies I have I have ever had the misfortune of coming across. Misleading,…read moredishonest, overall shady. They will say anything to collect that application fee. Won't tell you they DO require a certain credit score for EVERY resident and won't even let you see ANY property before paying this fee. There should be laws against this. They have the majority of properties under their control. As owners, let's stop giving them business! If you want to be viewed as honest, you must be transparent. And because I said I will be reporting g them to the BBB I am now being refused service. As a disabled veteran searching for housing how can this be legal?