If you would've asked me to leave a review for Rick aka Milestone DJ Services when we originally hired him I would've given him a glowing review. I was so confident and happy in my decision that I even began suggesting him to other brides I knew! One of which hired him as well! However that review has sadly changed, DRASTICALLY. Covid-19 hit everyone in such shocking ways. I feel for ever bride going through this time and every bride that went though it all ready! My heart goes out to the vendors and brides for all the turmoil and uncertainty surrounding these times! However what I can't and won't condone is lack of communication, anyone who has planned a wedding or event knows that communication wether it be bad news being delivered or good, that the communication back and forth is HUGE! Especially during these unprecedented times!
It took 5 texts, 3 calls and 2 emails for Rick to finally respond to me. And actually, funnily enough he never actually responded to me. The only way I could get him on the phone was to have my fiancé call him from a completely different number. The shock doesn't end there. I think the real issue I had was the fact that he genuinely didn't care. Hearing the sentence "I can't give you your money back, I don't have it" would shock anyone. No apology, no sympathy. Just a response of well you signed the contract, the deposit is mine, let me know if you want to use me in the future. SO WHAT IM TELLING YOU ALL IS: please, please, please make sure choosing Rick and Milestone DJ is right for you! Good reviews speak truths, and I believe for so many brides he has probably been amazing. However, bad reviews also speak truths, sad truths and during these times I cant express enough how horribly he fell flat to every promise he told us upon our initial meeting. And fell flat honestly to the business owner we thought he was.
I write this 4 months after what should have been my wedding day and I write this on the heels of another bride he recently did the same thing too. Such a shame. Beware brides! Make sure, during these times especially that you hire a vendor that prioritizes you and communication! read more