After speaking with various insurance companies and getting several quotes, I came across Ms…read more Crenshaw's Agency. Ms. Crenshaw was extremely knowledgeable and professional. She was able to be very competitive in price, which was a concern so I gave her my business. It has been refreshing to work with someone who took the time to make sure that I received the best policy. In addition, whenever I've called the office, she has the best staff. They are always helpful and pleasant. I have referred a few friends, who have been just as pleased with the service as I have. I know I made the right choice!!!

Horrible boss, doesn't pay commission or offer benefits. She's talks about the customers poorly…read more Cut out the middleman, you don't need a broker or agent.

Very professional and knowledgeable, with excellent follow up communication, Quentin Franklin was…read morethe perfect choice for all of my insurance needs.

Top notch customer service, hassle free, easy to do business with. Quentin answers all of my dumb…read morequestions in the kindest way, and makes me feel smart for asking them. Marion offers 5-star service and is a delight to work with. He goes OUT OF HIS WAY to help folks. I've recently moved out of state and I haven't found a local agent with as awesome an office as Quentin's. Best ever IMO.

Tyra is so great words cannot describe she helped me by getting life insurance something I would've…read morenever thought of if she didn't take her time to explain the benefits in details

super odd persona. felt rushed and unwelcome. door greater was nice but she was rude and…read morestandoffish!

Very shady business! I had worker's comp policy with them for years, then I decided to close my…read more business. They would not accept my cancellation at the end of my policy and sold my policy to a collection agency. They are horrible, but report this to the BBB for the actions. Enough people reporting them will stop this. I imagine they did this bc they're in the red.

I was having trouble getting answers on a claim from Cleo Meyers office given I was in a hit and…read morerun and finally wrote a review thinking maybe that would catch someone's eye. Each time I called they connected me to a claims department that couldn't answer questions about my specific case when my car was hit by a commercial truck and I was out of state at the time. The Atlanta police were more helpful. She called me upon seeing the review and told me, among other things, that she'd been in business 30 years and had no negative reviews. She thinks a lot of herself and made that clear. She also said something like she was going to yell at her team for not answering my questions. Yikes. Maybe Cleo and State Farm run a great business. Good for them. It sounds to me like she lacks empathy. I'm unimpressed. My family has been State Farm customers since the 1970s.

I can't say enough positive about this office . I have been with them since 2019 and they continue…read moreto give me consistent, dependable customer service. We have had car and home claims that have both been taken care of with great patience. Tia, who answers the phone always has a warm greeting with attention to detail! Thanks for great service Mr. Taylor!

The worst customer service I have ever received. I signed up for automatic payments so I would…read morenever have to worry about my insurance. After a few months I simply received a snail mail letter saying that my insurance had been cancelled due to nonpayment. Not a single phone call or even so much as an email before they just cancelled my insurance. If you do business with these people, you'll just have to roll the dice on whether you're actually insured every time you get in your car.

A major error was made on my State Farm policy--an entirely wrong VIN was entered, which I only…read morediscovered when my tag renewal showed my car as uninsured. What made it worse was the handling. I've been with State Farm for nearly 25 years (my husband even longer), working with 4 agents across 2 states; and never once had an issue or filed a complaint. Every agent we worked with was truly excellent--until our longtime agent retired and Kaitlyn Ponce took over. She has been difficult to work with from the beginning, and this was the tipping point. Her "fix" to the VIN issue was sloppy and incomplete, leaving me at continued risk. She assured us it would be corrected retroactively with the state to ensure no gap in coverage; but it wasn't. Thankfully, State Farm Corporate ultimately found the error themselves; notified us that they backdated the correction directly with the state to protect me from potential fines or misrepresentation on my vehicle. Instead of accountability, empathy, or even a basic apology, Kaitlyn was dismissive, cavalier and deflective, offering only a flat "It's fixed," "what else do you want us to do" -- despite the seriousness of the situation. A simple "no idea how something like this could happen - let's ensure we get ti fixed" would have gone a long way. Important to note - Anthony and Victoria in the same office were wonderful--kind, professional, helpful--and handled an emotionally charged situation with grace and professionalism - I don't want their efforts overshadowed by how poorly this was handled overall by the the Agent themselves; Kaitlyn Ponce. We are now moving all of our policies to another agent. Would not recommend this agency at all.

So grateful for Alex. She got me exactly what i needed…read more 100% recommended to anyone who needs car insurance fast and easy.

The Feliciano Agency feels like home. The atmosphere and attention that is given to policy needs…read moreare an educational must as well as services. I would definitely recommend that this agency be watched for fresh innovation and efficiency. Sincerely your customer Arteimus Kidd.

From the owner: Our office really enjoys helping State Farm customers in the greater Atlanta, GA area with their…read moreAuto Insurance, Home Insurance, and Life Insurance. Serving all of Fulton County, we are always here to answer any of your insurance questions. Allow us to be your Dream Navigator...assisting you to insure all the things that can go wrong so you can spend more time enjoying all the things that can go right! Give the team a call today!

They are SCAMMERS!!!! Do not EVER GET INSURANCE FROM THEM. Jose and Clarence Maddox , you guys run…read morea very bad business. If I could give you zero stars I would. My mom was in the middle of signing insurance papers and as she was reading she decided she didnt want to get insurance with them due to some of thier policies. As she is reviewing the papers they went in the back and charged her card for $175 BEFORE she even completed all of her insurance papers. When she told them she did not want thier insurance they refused to credit her money back and then they had the audacity to tell her she will be charge $50 to cancel. She never even WALKED out the business before they STOLE her money. So she asked them for her insurance papers since she "supposedly had insurance". They refused to give it to her. Only when the cops came did Clarence give her the insurance papers but as we were on our way home he called to say "the insurance is not binding because you never finished signing all the papers". But you wont give her money back? They are scammers--NEVER GO TO ESQUIRE INSURANCE!!!