Avoid this place. I paid over $400 for glasses that are not…read morewearable. I returned multiple times trying to fix the issue, and nothing worked. When I asked what could be done, I was told there was no solution. At that point, I was left with glasses I cannot use and no resolution. There was no accountability and no effort to correct the situation. I came in good faith looking for help and was met with dismissive responses instead. Bottom line: I paid for a product that does not work, and the business refused to fix it. If something goes wrong, you're on your own. I would not recommend this place.

I'm a repeat customer took advantage of their ads that they have all around town two pair for $59…read moreand I think there would be add-ons, a very good service by Misty h and Neil H, a suggestion would be to have the qualifying frames together in one spot to choose from also other options and their pricing would be nice I did appreciate the speed which they fulfilled my order got both pair of my glasses are great in less time than I expected, also their competition which we talked about offered a $25 discount if you have bring in a current prescription which I did but other overall it was a very good value and I appreciate the professional and courteous service and will return thank you LBK optical lab

My sunglasses broke while on a business trip in Yuba City. As a walk-in customer, the professionals…read moreat Stanton Optical fixed them on the spot at no charge and were incredibly friendly! Thank you both!

If possible, this would be 0 stars. My husband drove 1 1/2 hours to get sunglasses at this Yuba…read moreCity Store, for the $79 deal. The eye exam was done by Paris and she was nice, knew he wanted sunglasses. Christina, the sales manager, asked him to come back in an hour, only to find that they only made the clear glasses and not the sunglasses. Another sales associated took the order again and charged him $40 more. He complained, and Christina would not even come out of the office. We have made a formal complaint to Corporate, who said they would get back to us in 48 hours, it has been five days and we have made a second complaint to Corporate. I do not recommend Stanton Optical.

When I was a kid Dr. Taxera was my optometrist, now that I'm older and have my own insurance I am…read moreagain a patient of 3 Rivers Optometry. The facilities are quite nice. Though the waiting area is quite small, only 4-5 chairs. The staff is always friendly and attentive. Dr. Toleman is now my optometrist & I am quite happy. He's a kind man with a gentle nature. He was very open to any questions I had and did not make me feel rushed so he could get to the next patient. They have a nice assortment of frames to choose from. They have 'economy' frames all the way to designer like Coach, D&G, Dior & Fendi. And to be honest the Coach frames I got were pricey but not extraordinarily out of my budget. Granted I also have decent insurance. The staff who are in the lenses area of the building are very kind & patient. They of course will try to up-sale you on everything but don't pressure you. I decided against the fancy-dancy lenses material and suck to plastic (for price purposes of course, my insurance will only cover plastic lenses). The gal I was dealing with just went over the differences of course between both but when I choose to just do plastic she didn't pressure me. I think she did her job well without being pushy. So, if you have insurance, I would defiantly suggest this business for your eye care needs. (If you have medical you should call ahead and see if they accept medical.) Oh yeah, and I don't believe you have to have an appointment, but it would really benefit you if you did.

Rude staff. Will never come here. Did not even make an appointment just because how rude the staff…read moreis.

Relocated twice back to yuba city , needed glasses again , I originally came here with my autistic…read moredaughter years ago. Left, came back asked again for an appointment, brought in my prescription only to be told AFTER I PAID FOR NEW GLASSES that they will not take us as a medical pt because we left. Are you serious does this place realize that they are close to a military air base where people come and go all the time . STAN told us they don't need new customers. He should've told me before I paid for my glasses that he wasn't taking new customers I would have went somewhere else to get my glasses who the hell wants that?? I think he's getting too old And senile to manage people as you can read in a few of these Reviews about him.

I received my glasses in the mail today... OMG... a new horizon opened up!!. I live in a bright…read moreapartment with windows all around. Putting on the glasses not just gave me a calm shade but it extended my vision from my balcony. I almost screamed out loud of happiness. It was awesome. BEside that ... Butte View got the best Doctor and staff. They are sooo attentive and accommodating. Dr. Tran is the best.. She is very thorough in her examination with her caring demeanor Yuba folks, you are lucky to have her.. I have to do couple hours drive to see her when I need to. Thanks Butte View for my beautiful new vision and my new sun glasses. I love them. They are so gentle on my eyes.

my mother-in-law is in a care facility on hospice. her glasses ended up on the floor and stepped…read moreon by a worker. i went there to get nose pads because one was missing. the worker asked for the glasses and disappeared. in a short while, she returned with the glasses repaired. i asked how much i owed and was told nothing. i was "blown away." as i was waiting, i noticed how polite and friendly the workers were. i do not understand how anyone could give them a bad review---yes i can, i used to work with the public

After years with Dr Lansdon, Lansdon retired and Dr Bradley took over the practice. Then I spent…read moreover 20 years with Dr Bradley! Now, the office is run by a bunch of very mean women, who don't care about patient service. 2 years ago, I got an eye exam, and the next day I had pinkeye! The staff there were awful, and I got no help, and no further response... I came back last year to repeat the exam, ordered specific frames and lenses. The glasses came, but the frame was wrong and the prescription was way off... The ladies in the front office treated me like I had a disease, and were no help whatsoever. They will not help you, and, they don't appear to care at all... Dr Bradley is a nice guy, and competent, but, his staff are all one star out of five. They have a bad attitude, and are not service-oriented. If these were my employees, I would fire every one of them. I won't be returning to this office, which is sad, but poor service in a competitive industry, will lead to disaster... Dr Bradley's employees look like they want to run off all the patients, and they look like they dislike every person in the community! Wow, not great Doc...

After more than four years as a client, I have unfortunately decided to take my business elsewhere…read more Over the years, I have noticed the customer service at the front desk decline significantly. After reading other reviews, it appears I am not the only patient who has experienced what I would describe as rude and unprofessional interactions. I have been seeing Dr. Thacker since 2021, and I want to acknowledge that he has always been thorough, respectful, and professional during my appointments. I sincerely hope he has the opportunity to read and consider this feedback. My primary concern is with the handling of my eyeglass frames. On two separate occasions, the lab has damaged my frames while replacing lenses. The first incident occurred several years ago, and the office took responsibility and covered the damage. Unfortunately, it happened again. Most recently, I had an appointment on May 20 and left my frames to have new prescription lenses installed. I later received a call from the front desk informing me that my frames had been broken and that the office would not cover the damage because they were my own frames. While I understand there may be policies regarding customer-owned frames, the damage occurred due to an error on the office's side, not mine. Furthermore, I was never informed at the time of drop-off that I would be responsible if the frames were damaged. Had this been clearly communicated, I could have made a more informed decision and prepared accordingly. To try to resolve the matter, I called the office again on June 8 at approximately 9:55 a.m. and asked to speak with Dr. Thacker. I was told, in what I felt was a dismissive and rude manner, that I could not speak with him directly. I then requested that he return my call when available. During that conversation, I was told that I had already signed paperwork and that the policy had been explained to me when I dropped off my frames. However, I do not recall being informed that the office would not take responsibility if my frames were damaged due to handling during the lens replacement process. This experience, combined with the ongoing customer service issues, has left me disappointed and unable to continue as a patient. As a result, I will be taking my business elsewhere, along with my family members' business. I also intend to share my experience through reviews so that other patients can make informed decisions based on the level of service they may receive.

The doctor is great - the admission accounting and reception people are terrible…read moreEvery time I go - I pay for everything in full and every time I go back to pick up my contacts they say I have to pay more money

Great experience! Doctor was great and the staff was so kind and sweet. My husband in both go there…read moreand we highly recommend Distinctive Eyes! Tha

The assistance I received in choosing my frames was excellent. Silvia and her team helped me find a…read morepair that not only looked good but also fit comfortably

I realize walmart is cheap, but the quality of lenses are also cheap the warranty only covers 1…read morereplacement lens within a year, these lenses last maybe 6 months at most for people that wear them 24/7 not worth the $450 for trifocals lasting only 6 months, Ive been wearing glasses for 60 years. Now the eye attendants that fit the glasses will insist its the way you're cleaning them , no bruh, 60 years wearing them and I only have trouble with your cheap sheit lenses no one elses just theirs. Beware of the old short grumpy grey haired bytch working there, she talks chit behind your back while watching you walk across the department, still in her childhood I guess. BUT LISTEN NOT WORTH IT IF YOU WEAR GLASSES 24/7 . GO ELSEWHERE !! RUN FAR AWAY!!

Crystal was very helpful with my frames and lenses for my glasses. She is very knowledgeable and so…read morekind!

They changed my appointment last minute to an earlier time and when I showed up I had to wait over…read moreand hour and a half to be seen from the doctor. It's obvious they overbook, there was 19 people in the waiting area when I arrived. Reception lady was just dismissive and annoyed about me asking how much longer till I could see the doctor considering my appt was over an hour and a half ago. If you have options to go anywhere else then do it. Update: Arrival time :10:45 am, didn't leave the appt until 1:38 pm!

This place is a disaster. They double and triple book appointments. Literally twenty five people in…read morethe waiting room at the same time to see the same doctor. People are standing and the receptionist are rude and genuinely do not care about people's time. A three hour wait to see the doctor for less then five minutes. Absolutely ridiculous.

My husband was seen for cataract surgery in one eye and to fix the other eye in which he had…read morecataract surgery from another eye clinic and the lens's had lifted resulting in needing repaired. He saw the dr for a consult and to set up surgery. The dr was great he even fixed the one eye right then which we did not expect!! It was great. Then he set up cataract surgery for the other eye. My husband loved this place and will definitely be our new eye care clinic!!! My husband being happy with the dr say's A LOT he is not a fan of any doctors. It took him 8 years and being almost blind after his last cataract surgery to finally go see another Dr.!! And for the staff... I handle all the phone calls and scheduling of appointments for my husband so that's how I got to know the staff and they are WONDERFUL!! Very nice and personable. I was a supervisor of a medical clinic for 10 years and I would of hired this staff in a heartbeat!! Thank you all at Royo Eye Care. After my husband is done I will definitely be scheduling my appointment with you. I highly recommend this place if you want eye care from a staff and dr's that care.

Royal eye Care has zero respect for their patients. They will allow you to sit in a room in excess…read moreof 25 minutes without a care in the world. The minimum appointment time is 2 hours. They're so busy billing, Medicare and Medi-Cal. They could care less about the patient. Little Dr. McGraw is useless.