I was hit by an uninsured driver last year, police had to have my vehicle towed and I was in the hospital. My parents trying to help me out, wanted to get my bike on their trailer and back to their property to help me avoid fees since the uninsured driver was not helping with any of the bills- and they have a daily storage fee. The woman that works there was nasty with my father, saying that it can be billed to my insurance instead (at this point we didn't even know what type of coverage I had for uninsured motorist) when my father explained that and asked how much we owed she couldn't even give him a price because she had been billing as if it was insurance paying- I guess they have different prices for that? Continuously she was trying to get my dad to not pick it up, saying they weren't around at that time and they have to be there (fine, but let us schedule a pick up? And you shouldn't be charging me a fee if you're not going to let me pick it up?) Finally gives us a number, but won't let my parents get it without my consent (understandable, it was in my name but I was bedridden and really didn't want to have to be calling around dealing with this while injured- but not a huge deal) I call her up to tell her to release my vehicle and she's talking badly to me about my father "he didnt invent the wheel yknow!!" No he didn't but he's trying to help his daughter who just got ran over, and you're giving him all the kickback you can possibly give. Literally insane to me that's she was even saying anything negative about him to me. Definitely would never choose to work with them again, which is a shame it seems from the reviews that Mike is great, but the woman clearly is the reasoning for a lot of these negative reviews. read more

Worst customer service! So overpriced, not a local business you should support! Try Jay & Jay before you go here. They atleast have some customer service. read more

Mike helped me move my military wrecker with his wrecker, in the dead of the night. He then gave me a ride home, after we determined the lift pump let go. read more

Mike's towed my pickup from Antrim to Hillsborough in response to a AAA call about a month ago. The driver was exceptionally kind and, after dropping my car at the garage, gave me a lift an extra mile or two to my home so I wouldn't have to walk in the cold. This evening when I called to see if they would tow my husband's car from Goffstown to Hillsboro, Mike answered the call. He was polite and helpful. I'm guessing that the receptionist referred to by Trevor H. is gone. At least she wasn't there when I called. P.S. Driver Paul is is a gem - Mike, if you are reading this HOLD ON TO HIM! :-) read more

I drive way from Florida and our car broke down 0.4 miles from this business and the lady was so rude to my family . I was stranded with my 10 month old daughter read more

I've dealt with mikes twice. First time went pretty well. Pretty cut and dry. I dealt with mike himself and he was professional and courteous. Today I was referred them from AAA. I gave AAA specific instructions regarding what I needed done with the towing of my vehicle. AAA did not forward these instructions along to the tow company which I do not fault the tow company for, however, when I explained to the woman over the phone what I was gonna need she became very rude. " excuse me sir do you own a tow company?" No I don't but I know my car and I know what I would like done with it which is not a horribly unreasonable request. She continued to speak to me in a rude manner and answered the legitimate questions I had with snarky retorts. She then told me she would have AAA assign a different company and abruptly hung up. I will do everything in my power to not deal with this company again in the future due to the rudeness of the receptionist. The second star is purely because of the first experience I had with them, otherwise it would have been a 1. read more