**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.

We ended up with the dreaded dry wood termites and after paying our usual termite company to treat…read morethem, they just moved over about 15 feet. We started looking into companies that treat small areas of dry wood termites since we didn't need the house to be tented and found Lajaunie's. They offer a whole house no tent dry wood termite treatment that comes with dry wood termite coverage as long as you pay the annual inspection fee. It's pricey but the peace of mind that we won't be chasing the termites around the house is worth it. They treated the underneath of our house, the attic and drilled holes on both sides of each door and window to treat.

On time with annual inspections…read more Tech was understanding and communication was great. Reports were same day.

Yearly Termite Inspection - Service technician was great. Friendly and efficient. My reason for the…read more(2) rating was - there was one bait canister that was completely empty. It was replaced with fresh bait, but I question if that was all they should do ? Doesn't an empty canister indicate termite activity ? My house is raised and underneath is easily accessed. Should not a visual inspection of under the house in the area of the empty canister been done ? I feel it should be done. Apparently LaJaunie's inspection procedures don't require actually looking for infestation. A visual inspection would have given them a GREAT rating instead of a 2. Guess I'll get under the house and do the visual inspection myself.

I have been a customer for a fee months. They are extremely professional. Friendly, responsive…read moreand no pests at home!

I had an issue with a possum and sent out a project request via Yelp. Spidexx did respond within 24…read morehours. Although this company was unable to help me with my request, they were able to recommend another company that could.

when the tough bugs is there they tell you there is nothing they have that will kill black…read more gnats and they walk away from the job. really they did not even call themselves they had the service spray man call to ... say the boss told him to walk away from it . not professionalist all . in that whole place there is no real scope to use to identify these bugs . little thing that the batteries and the scope i was not working 2 times and they used a flash light. the big boss in that office did not even have cards with his name and did not know squat ......... i felt so sorry for the service guy because he knew he saw the bugs but they did not give him enough to spray and he tried calling them . no one ever called him back he stayed here almost an hour looking around and waiting for the boss to call him ... he finally gave up made another appointment for us for friday but today he called us and told us what the boss said . chicken crepe place ! don't waste your money . if you have a tough bug problem they will walk away. someone has got to have something that kills black biting gnats........ but orkin does not ! we signed a contract with them but they are the ones who broke it if we would have wanted to break it i bet we could not have . tis was the only place that could identify these bugs but they can't help us to get rid of these things .martha and chester christensen

From the owner: Orkin is a leading pest control provider delivering reliable service for residential and commercial…read morecustomers. Located at 109 Venture Blvd in Houma, LA, our exterminator Pros provide customized pest and termite control solutions tailored to local pest pressures. We proudly serve nearby communities including Thibodaux, Morgan City, and Raceland. Our team helps manage pests such as ants, rodents, cockroaches, spiders, termites, and bed bugs. Need service fast? Next-day service is available, and same-day service is available when you call before noon. All services are backed by our 100% satisfaction guarantee.

Mr. Leonard returned my call so quickly that I wasn't expecting it! I told him that I had spotted…read morewhat I was pretty sure was termite "frass" on a few windowsills and he walked me through next steps. We made an appointment, and he even came by the house in advance to take a look. Day of, they arrived right on time and he walked me through their plan. They spent most of the day under and around the house setting up the traps and digging a trench to deal with the Formosan termites (much to the confusion of my dog who heard them under the house). They also discovered that we have dry wood termites, which will require tenting. Boo. They will be coming back to take care of that in the next month. He explained the pricing for everything, and we're now on a plan so this shouldn't happen again. He was professional and kind, and I knew I was in good hands. I am very confident that my termite problems are a thing of the past, and looking forward to working with him to make this a reality.

Leonard came all the way to Metairie to help me out and was on time, able to come out that day for…read morean emergency flea control, and was super kind! If you have an infestation, call Leonard!! Thanks First Choice

Excellent Service!…read more The whole treatment process was smooth and easy. They provided plenty of information and excellent service. The treatment was quick and when I called with more concerns, they were happy to come back out and help. I highly recommend this company to anyone who needs an exterminator.

I bought a property that was under contract with J &J. I compared their service to another provider…read moreand found them very competitive. Also, it was easy to transfer the service over. I was so impressed I also covered another property for termite protection. So far so good. Customer service has been responsive and courteous. A technician forgot to turn off my water hose after a service. The office was apologetic for the oversight (I had footage), not the worse thing that could happen.

After finding we had termites I couldn't be happier with the service we received. They completely…read moretook care of everything and it was hassle free!!