There is no where better to work with when buying or servicing a vehicle. They are so helpful,…read morefair and go way above and beyond to give you the best services you can find anywhere! We have dealt with many dealerships over the years, and have never been treated as well as we are at Colfax Chevrolet.

Horrible work and service that is now cost me thousands, I went in for an alignment after having…read moreall new parts put on, the Mechanic told me she had to take my alignment washers out to do the alignment, charged me an hour of time to remove it and come to find out that is a very crucial component. Without it the inside of the tire will have severe wear and my brand new tires at the time are now completely chopped and ruined, my front end experienced accelerated wear because of the bad alignment and I just had to redo everything and realign it not even 2 years later. After having that done my truck experienced an unrelated check engine light and I stopped to see if they could scan it at 8am in the morning, all the technicians were standing around talking to each other when I came in and then refused to check it because they were to "busy" awful service and awful work, wouldn't not recommend to my worst enemy.

I brought my bmw in to replace its transfer case, had to bring it back 3 times because they…read morecouldn't get the part coded in and then broke the new part... ultimately this 3 hour job took one month and cost me 1600. The 2 mechanics I dealt with were rude and admitted to not having the proper equipment to handle a bmw. they should have never taken on this job. I'm going to be taking them to small claims court for any damage they've done to my car.

Great people really helped me out, fixed my daughters car while I was stuck in another state, I…read morewould recommend this company to everyone

I have a 2010 Prius with 250K+ miles on the odometer. F & F replaced the strut assemblies and two…read moreof the wheel bearings. The car drives like new again. F & F did excellent work and their pricing was very good.

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

Benji & Brady were phenomenal! They walk you through their…read moreprocess thoroughly, are great at communication, and have the best customer service around. 20/5 stars!

Benji and his crew are awesome. Treat you like family, its like you've known them your entire life…read more The work they do is flawless. Ive had to use their services 2 years in a row, darn DEER. Both times, my vehicle looked brand new. I highly recommend them.

My dealing with them is RUN FAR. They text all am saying…read morethey would be there about 8 am then a little while later be there 9 then little while later 10 then a little while later 11 Then show up 1145 and had someone waiting for them entire time A weak old lady shows up with a car trailer to haul a 500LB motorcycle and couldn't even load it!!!! Almost dropped bike multiple times trying So waited for MY brother to come and help load it Then the lady thru one strap over the seat and no wheels chocks and said she was leaving. My brother got on the trailer and showed her how the bike can move a foot to the left or to the right and NO WAY was it making it 1 stop or 1 brake or 1 corner She admits she has never hauled a motorcycle ever and is going to start with my $20,000 motorcycle. This company sent her out with no motorcycle loading equipment. My brother then suggested how to do it, but she still did it some of her own way and strapped it to the rim and in the pics looks like the straps are reefing on my spokes and are most likely bent and most likely rims are scratched from the cheap straps she had, most likely my bars with be scratched from not using the proper straps as well. Most likey with No wheel chock she put too much pressure on my fork seals and they will be leaking. She would not have made it to the corner and had to drive from Columbus to Milwaukee like 75 miles.

My story: 10/8/25 I was involved in a MVA in Eau Claire, WI…read more My vehicle was totaled and needed to be towed. I WILL NOT DISCLOSE DETAILS OF THE ACCIDENT HERE ON FACEBOOK! EC PD phoned for an "available" tow from companies on their list, which is standard procedure. EC PD is not to blame for this. Tow truck arrives. Driver asks if we have full coverage insurance. Driver is unable to tell us which tow yard my vehicle will be taken to. Phones his boss. Driver then reports it will be taken to a secure Menards self-storage yard in EC near Alpine Rd. Asks again if we have full coverage. 10/9/25 I had a 3-way call with Progressive Insurance agent and boss/owner of Artic Wolf Towing, Isaiah Prince. I wanted to get my personal belongings out of the vehicle. Isaiah said his driver was out on a tow call to Lacrosse, WI. Won't be back until 6PM. Informed him we would be there at 6PM. Isaiah gives an address of 5566 Christopher Dr EC, which he says is a residential address, to meet up with the driver, who will take us to the storage yard, which requires a PIN to gain entrance to. We arrived at the address as scheduled at 6PM. It is in a housing development. It is a twin home/duplex. Tow company was a no-show. I phoned Isaiah. He says driver had another tow call. This time in Baldwin, WI. Isaiah said they had gone through my vehicle and removed my belongings, which were in a tote outside of this residence. I should take my belongings and leave my spare car keys in the mailbox of this residence, which I did not. I took my belongings and we drove to the Menards storage yard. We were able to get in. Drove through the entire yard. My vehicle was NOT there! Husband calls Isaiah. Where is our vehicle? Isaiah says he doesn't have to disclose the location to us. The vehicle belongs to the insurance company now. Husband informs Isaiah that as long as we have the title, it is our vehicle. And until insurance pays us and gets the title from us, it is still our property. Where is it? This time Isaiah says his driver had a tow call in Menomonie, WI (he told me Baldwin, WI). Isaiah says customers stranded on the side of the road take priority. Husband informed him that we are also customers and this is no way to run a business. Isaiah still would not release the location of our vehicle. Husband tells Isaiah that we will be back at 8AM tomorrow and our vehicle better be there! Isaiah agreed to a time of 9:30AM. 10/10/25 8AM Phoned Progressive Insurance agent and informed him what happened last night. Husband researched Artic Wolf Towing and determined their LLC has only been in effect since 7/7/25. 9:30AM We arrived at 5566 Christopher Dr EC again as scheduled. The tow truck driver was there to meet us in the driveway in a personal vehicle. He was red-faced and embarrassed. Very nice guy and totally apologetic. Too bad he works for an a-hole. We all went to the Menards self-storage yard again. Today our vehicle was there. We were able to thoroughly go through the vehicle and retrieve the remainder of what we wanted out of the vehicle. In summary: Artic Wolf Towing does not have a physical business address, other than a residential address in a housing development, which is in a twin home/duplex. They obtained their LLC in July 2025. This is the most unprofessional business we have ever dealt with. The fact that they refused to disclose the location of where they towed my vehicle to and then went through my personal belongings in my vehicle without my permission is unacceptable and a total invasion of privacy.