Uggh! On the journey to find a new car. I hate this process! However, Blake helped me by answering…read moremy questions in regard to EV vehicles as I consider them to be the unknown! He was patient, and helped provide me with information as I am still between two types of vehicles. They separate new vs used vehicles which was slightly interesting. They are open on Sunday which was great!!! They definitely have slot of staff and vehicles to meet your needs!

I have been a customer here before and have never had an issue, which is part of why this recent…read moreexperience has been so disappointing. This is also a place that has some sentimental value to us, so I did not come into this situation looking for a problem or trying to be an unhappy customer. My concerns started with an alignment issue on my 2020 Toyota Camry. I had been experiencing the vehicle pulling to the right or left, and before the most recent alignment, I could feel the rear of the vehicle moving sideways when driving over approximately 65 mph. After reviewing the alignment reports from June 9 and August 22, I noticed significant inconsistencies, particularly with the rear toe measurements. The readings were outside the specified range on both visits and changed considerably between them. My concern is not simply that an alignment was needed, but why the measurements changed so much and whether the underlying issue was properly investigated. I also noticed that the paperwork listed all four tires at 35 PSI, when the actual tire pressures were different. This raised concerns for me about the accuracy of the information being documented. Unfortunately, I also felt that the service representative I dealt with was dismissive and talked down to me rather than listening to my concerns. I was even told over the phone that there was "no way" the alignment had been done during my previous visit when I purchased new tires, had an oil change, and was told an alignment was performed. I brought my concerns to management in person and followed up by email with everything I had found, but I never received a response. I understand mistakes can happen, but the combination of the inconsistent documentation, changing alignment measurements, driving symptoms, and lack of follow-up has caused me to lose confidence in the service I received. I have decided that I will no longer be returning to this dealership for service. That is especially disappointing because I have never had problems here before and this place has sentimental value to us. Unfortunately, that trust is no longer there.

I recently purchased a new car from Jeff Haas Toyota Country and I highly recommend this dealership…read moreas everyone I dealt with was extremely professional. They listened to what I was interested in purchasing, answered all my questions honestly, allowed me to test drive cars to make my final decision and were extremely fair when we were negotiating the final price for my car. I feel I got an excellent deal. I dealt primarily w/Michelle, Robert and Ernesto just to name a few of the individuals at Jeff Haas Toyota Country. Also, their follow-wp after I purchased my car has been excellent. Again, if you're in the market for a new or used car I would definitely go to this dealership and avoid all the hassles with the other dealerships in the Houston area.

Sales department was great. Dealt with Matt and Richard. I was looking for a new Honda and calling…read morearound for estimates. Most places gave me the run around. I sent a message to Matt and within 10 minutes I had the out the door price I requested. Didn't feel forced or like I was being played one bit. Already had the car picked out and everything. Expected to be in and out since I had my own financing but they were able to beat it. All in all they got me the car at the price we spoke about. Financing. Now I can't say I've ever been to a price were financing was 100% truthful and wasn't trying to squeeze extra money out of you.I was talked into an extended warranty plan. I asked if this was the only time I could add a warranty plan and was told yes. Later found out that wasnt true. What rubbed me the wrong way is i.was never given any manual, booklet or any paperwork regarding the warranty. Couple days after purchasing the car, I reached out to the finance manager regarding information about the plan. I was sent a picture of the chart he showed me in the office. In the office, I was told I could cancel at anytime. Glad that was one truth. Cancelled it before my first payment. Do NOT sign up for the warranty through financing. It added $4600 to my financing! I was able to find a better plan for $1040 and you can get it as long as your car is under 6k miles. Wouldve given 5 stars if it wasn't for that issue. TLDR: Sales team was great, friendly and honest. Got me the car and color I wanted. Financing (like any other place), will.try to squeeze extra money out of you. Don't get the extended warranty from dealership unless you like paying 3x what it's worth. Possible to get it cheaper outside dealership.

Leon is so kind and really helpful in parts. So thankful for his professionalism. He helped me to…read moreget a battery for my key fob to keep me running. Busy and clean place.

Sebastian was super helpful with the whole process, and I was able to do all the all documents…read moreelectronically. I am very happy with the truck and the service that Sebastian handled for me. Will go back in the future for sure next time!

I had a very disappointing experience with Extreme Autoplex…read more I purchased a 2015 Corvette from them relying on the Carfax report and inspection information provided at the time of sale. Within six months of ownership, I had to replace the brakes, battery, address electrical issues, and now a rear axle failure. These are major mechanical components, not routine wear items, and the car was driven responsibly. When I reached out to request a reasonable cost sharing discussion, the dealership immediately shut down any conversation, hid behind the "as is" language, and refused any goodwill assistance. Their final response stated they would not engage further, leaving no path to resolve the issue professionally. What's most frustrating is not that the car needed repairs, but the complete lack of accountability or willingness to stand behind what was represented at sale. Once the transaction was complete, customer service disappeared entirely.

Great customer service and a smooth and easy process. 10/10 would recommend them for anyone looking…read morefor a vehicle.

We purchased a Honda Odyssey from here and I can't say enough good things about this auto dealer!…read moreFadi and Tammy truly care about the integrity of their vehicles and the satisfaction of the customers. We had an issue with the tires which they were quick to address and make right. So refreshing to deal with a car sales business who operates fairly and respectfully!

Easiest car buying transaction ever! Andy is personable and sold us a Honda Odyssey at a very fair…read moreprice. Would definitely do business with him again

So happy we found this car lot! After months of looking to purchase my daughter's first vehicle…read morewe finally found a trustworthy & reasonable place. Andy was extremely helpful, very knowledgeable of vehicles & easy to work with. Great customer service & reasonable prices. Would definitely purchase again from here.

New gas station on Champion Forest right off of Spring Cypress that i can get to quickly on the way…read moreto Grand Parkway. Huge selection of slushies/icees and wine.

My wife purchased premium gas here September 29. The next day her car began have trouble starting…read more We took it to the dealership and the issue was related to water being in the gas. Repair have cost us about $2000. Station management and the owners have denied anything being their fault. In fact they told us to stop calling them. Several people have had the same issue in the area. I have heard people having the issue even now. We are currently working with shell corporate to resolve the issue but it's been a long process. Avoid this place at all costs!!!

I'm updating this review because the dealership ultimately stepped up and handled the situation the…read moreright way. My initial experience was frustrating. I called ahead, gave my VIN, referenced recall PC068, and explained exactly what was going on. I scheduled what I was told would be a recall repair. When I arrived, it was set up as a diagnostic instead, which felt like a breakdown in communication and process. After that experience, I left pretty frustrated. The next day, Robert Quarles, the Service Director, called me personally. He had actually listened to the original call and acknowledged that I had been told the recall was open. That mattered. He didn't deflect or argue. He owned it. We had a direct conversation, got on the same page, and he committed to making it right. I brought the truck back in that Friday. They kept it through the weekend and into Monday, worked to reproduce the issue, and when they couldn't get the codes to return, they still made the decision to move forward and replace the IPDM under the recall. Jason, the lead technician, put in the work and they even drove the truck around 100 miles to make sure everything was solid before giving it back to me. They also provided a loaner, which wasn't originally part of the plan. That's the difference. The first interaction was rough, but leadership stepped in, took ownership, and followed through. That's what you want when something doesn't go right the first time. If you work with them, my advice is to be clear and verify details up front. But based on how this was handled in the end, they showed they are willing to stand behind it and do the right thing.

I had used another Nissan dealership in Conroe to get a lease on a Pathfinder that they absolutely…read morescrewed me on 2 years ago. When it was time to either buy the lease or turn it in, I knew I had to find another dealership to help me that could be trusted. My dad called around and found this dealership and set an appointment with us to meet with sales representative, Star. She was so helpful and caring and advised me to not buy out my lease as it was not a good deal. So we decided to shop around with her for a new vehicle. I saw a 2026 Rogue on their website that I really liked and decided to test drive. It was love at first sight, and I knew it had to be mine. My dad negotiated with Star and got an awesome deal. This truly made up for the previous dealerships issues. I could not be happier with my new Rogue and with the service and kindness from Star. She is the best! My dad can't wait to come back and get a new car from her for himself! Thank you Star!

I had to find a replacement car for my mom after she totaled hers. I found a 2011 Camry here and…read morewas able to work with Jad to get a mobile inspector out to evaluate the car first - he was super nice about it. I also went myself to test drive and check out the car with my uncle, again with no problem. Jad answered all my questions and was never pushy. We were able to come to a price I was comfortable with and he was very efficient with the paperwork as well. Having purchased over 15 cars in my lifetime for myself, family and friends, I can say this experience was in my top 5 overall.

Stopped by yesterday to check out a couple cars I was interested in from the website. i was…read moreimmediately greeted by Jad who was friendly, forth coming and instantly made me feel taken care of. I told him my budget and he pulled up cars on the website to have me pick out a few cars within my budget I picked out 2 and he presented me with the carfax, explained everything he knew about the vehicle and even dropped the price a bit to better fit my budget. if you or anyone you know is looking for a used car please go visit Jad and his friends at trade lane they'll take care of you as if you were their own and you will not be disappointed!

My experience at this dealership was pretty good. My salesman, Andre Brown, took care of my sales…read moretransaction efficiently and professionally. The finance manager, Sean Holguin, took care of my financing within an hour and sent me on my way. Mr. Brown made sure my gas tank was filled and my vehicle was detailed.

This place is horrible. They lie to your Face, They damaged my tailgate while charging me 600.00 to…read morereplace a faulty bedliner with a Lifetime Warranty. They offered to try to match the paint... Dodge~to avoid. Tomball Dodge ~AVOID!!! They still owe me 1000.00 dollars. Pieces of $hit.