We went last night to Bok as I was in the mood for some asian food. I hadn't been here in years and took a look at the ratings. Was a bit worried as the Bok restaurants have been getting "destroyed" in the ratings because of service. WELL, they're listening. I was shocked at how nice our waiter was. He went out of his way to make sure we were happy. He asked every time he walked by whether everything was OK and whether we needed anything else. Almost American style (which pisses me off in the US but is nice to see in Germany). The food is great as everyone else writes. The menu is extensive and you'll find everything to fullfill you Asian eating wishes. The places tend to be full on Friday and Saturdays so consider reserving a table. I also can't wait until HH restaurants become all non-smoking. The place was not well ventilated and the people smoking around us kinda killed the experience and flavors of the food. This is soon remedied. In short, the service (at least at this outpost of Bok) took the bad criticism and made an effort to make us happy. Hopefully we didn't just get a good waiter and the rest suck. It will really be disappointing if I go back and service pisses me off. Then I'll never return as everyone else will simply have been right.
UPDATE: We were there last night and service was horrible. We received half of our order wrong and the waitress serving us was less than interested in being good at her job. Further, both tables next to us also had mixed up orders. Finally, to top it all off, the folks behind us ordered something which was grilled at their table. Without my knowing it, my back was covered with oil which was splattering all over the place. My shirt was pretty much ruined and luckily I had my leather coat on a chair on the other side of the table. The management didn't care much about offering a solution for this problem except in hindsight saying I should switch seats....note this is after the back of my shirt was splattered with cooking oil. Finally, the food was less than stellar. The sushi was cut super thing (which was not the case the last time we were there). Additonally, I ordered a grilled beef dish which really didn't taste like much. Oh well, I wanted to like Bok but I won't be returning. read more