Dr Brown done both of my total knee replacements. His care, knowledge went above and beyond…read moreanything I could imagine . His team was amazing and the office staff was amazing. I never imagined I would have the mobility that I have now. I have no regrets and I HIGHLY recommend Dr. Reid Brown.

Had scheduled check ups always waited complained about my knee it was not right told to wait 6…read moremonths then a year. On my year appointment after on hour and 20 minutes I left.

Totally of the wall! In one day to get relief for back pain! Call in to medication for pain. Was…read moretold see gp! Then I went to er, had back surgery! Where where they at? Out to lunch¿¿¿

Drove pretty far in great pain for several months due to car wreck. Front desk friendly, x-ray tech…read morekind. Assigned to Dr. Price, his nurse had an unfriendly personality even though I had preregistered online with all the info she was upset I didn't have my medicines list to verify what was in my registration. I said aw man, I forgot to grab the list, but I filled it out online. Well you don't have to get upset with me she said with a firm hostility, I'm not upset at all. Just concerned I won't remember my meds is all. They were in my file the whole time? Then Dr. Price bolted into the room briefly asked what was going on, cut me off while I was talking, told me he didn't see anything on the x-ray to match with the pain I was having. Most doctor's smoothly slowly exam range of motion during the leg exam, NO! He rapidly shoved my legs back as if to play with a young child. Extremely painful, but he had already made his mind up that I wasn't having any issue. I was wearing a skirt he didn't bother covering me up as he flailed my legs around in the air even thought I had asked for covering! I asked did he view the MRI imaging that my other specialist saw issues? Extremely arrogant, dismissive, and disrespectful. Really spoke down to me as if I were crazy and not in extreme pain. As he roughly shoved around on my back during his brief exam I explained I was having a spinal fusion surgery and disc removed in my lower neck, he scoffed as if I didn't need that either. Tried quickly telling him I had severe pain in lower back and possible fusion there as well, but he cut me off again so I wasn't allowed to explain that either. THREE TIMES he shoved where my other damaged disc was that's pinching on the nerves!!! I was gasping for air and instantly sobbing as he told me that's where my hip pain was coming from. AGAIN my spine specialist saw in the MRI and showed me where my hip bone was pushed over rubbing bone on bone in the socket. He left the room, I hobbled over to be sick from the pain HE INDUCED then took my next muscle relaxer. He comes in to see me picking up my leg then dropping it when I walk he cockily asked WHY ARE YOU WALKING LIKE THAT? You need to bend your knee, no wonder you are in pain, AS IF I'm causing this debilitating pain! Like it's my fault? Through my tears I try to explain it hurt moving the joint around, this has been the only way I have been able to survive throughout the day with the pain. He finally admits to seeing what the other two doctor's saw, didn't give me a treatment plan, my options, nothing! Offered a shot in my hip, I'm still trying to collect myself and in shock that a supposed top notch doctor couldn't be so condescending and pompous to his patients, but I now see he has 12 other poor online reviews over the years stating the same exact situation and character. Well done you want the treatment or not?! I really wanted to bolt out of there but my children need me back to some kind of working order and my other surgeries are approaching. He finally gives me a gown but hikes my skirt all the way up and my panties down vs just pulling both down a little bit from the top as I requested. He doesn't sterilize the area, slowly put the needle in but it was very painful. His nurse suited him as she was just as rude and abrupt as he was looking at me as if I were petty, I hear her from the hallway, all needles are uncomfortable. Didn't bother telling me what to expect from the injection, treatment plan ...nothing! DON'T PAY "THE PRICE" go anywhere else but here!

Hard to review a place when they will not return your calls or text messages. My previous…read moreorthopedic surgeon relocated at with this new group but it was impossible to reach him or anyone for that matter. I tried multiple times over a week period, I did finally reach someone but the message I left was in vain (never returned). So I decided to go back to his original group (Louisville Bone and Joint0 where my call was received within 30 seconds of hold time. I have an appointment next week. If the physician is half as attentive as the support staff, I am in goods hands.

I had a total knee replacement performed by Dr. Reed Brown. The surgery process went without a…read morehitch and my recovery is going very well now that I am three months in. I'd also like to add that his staff is phenomenal at the Institute, especially Hollis Edwards, who is my nurse practitioner. She has made my recovery and improvement much smoother and more efficient

Sucks! Rude staff and doctors just rush you out the room and dont take the time to listen to your…read morequestions and/or concerns!

Dr. Nathan Lamborne NPI number 172-0494537 No moral compass,…read moreNo Empathy, Dishonest, I am a DISABLED VETERAN with multiple tours I was referred to Nathan to help me control my pain from dr peters because I was told that he was a great doctor. I did multiple tours overseas for the United States military which I have had so many reconstructive surgeries and also a work related incident that I fell over 30 feet and had to have yet another surgery I received a dismissal letter when I returned from out of state for work stating he's not going to help me and I am not a patient anymore I did not receive a phone call. I did not receive any type of text no email no verbal warning no written warning no counseling nothing I notified his office of my absence for work due to the severe weather like tornadoes, flooding that we had in the months of march and April I even spoke with him in person when I saw him at my last appointment passing in the hallway and lamborn replied, just notify the office and you will be fine I have spoke with other patients in the waiting room and they have missed upwards of 5 to 6 random drug appointments and still are patience I have talked to people that have failed multiple drug tests and still are patient He is still treating. I have not failed a drug test or had any illegal substance in my system. He also falsely accuse me of running out of medicine early on the notice I received when I had to have oral surgery and he increased my dosage which In turn makes you run out sooner He clearly does not care about his patience. He clearly has no empathy no respect and breaks his own policy whenever it suits him I received a phone call from Nathan manager Ashley stating that they did reach out to me Via text and left me a voicemail which I never received due to the area I was in a tornado went through powerlines were down and cell towers were down For some reason, they cannot fathom this I always thought that doctors And nurses were patient advocates and actually had an understanding when their patient was helping the community Recover from such a tragic event Also speaking with Ashley the manager, she stated verbally that I was dismissed for failing a urine screen test Which I received a dismissal letter stating otherwise. So, it appears that she lied in order to cover their mistake. It sounds like to me The Office is Playing favorites and picking and choosing Who stays and who goes I have never been so disrespected in my life and treated like trash These are supposed to be the People that are helping me. I've dedicated 10+ years Keeping this country safe sacrificing my freedom and my body and also 5+ years keeping our community safe. After I posted my review A courtesy refill of a similar medication was sent to my pharmacy and that's when Ashley contacted me These medical professionals have left a horrible taste in my mouth from the lying, the deceptive behavior the manipulation of words and Not taking any ownership for their mistake The difference is if I did receive those messages that they supposedly sent, I wouldn't be writing my review for being wrongfully dismissed and terminated from this practice In closing the people that he is dismissed, negligently read the reviews and the bad reviews. A lot of them stated there has been so much communication problems, wrongful discharges, people older than me and younger than me there seems to be a common denominator in all of these reviews 5/13/25 Furthermore, I received a very threatening Angry text message from ASHLEY AlEXANDER the manager stating that I was Harassing when all I did was ask for my records and pointed out that I was right from a review that was left I will be reporting Nathan Lamborne, as well as Ashley Alexander to the BBB as well as writing a formal complaint grievance to the Kentucky medical board composed the lies the accusations and the wrongful dismissal of myself self and many others suffered from their malpractice and the lack of patient care they made a mistake and now I'm paying for it

Since Dr. Reasor is no longer there, the place has fallen apart. Kim was great at first but now she…read morewill not work with you about your pain. They will not talk to you on the phone . An AI picks up and won't let you through. Every uncooperative, after years of being a 5 star. Now it's not even a 1.

Coy is new to the office. I met him today at my appointment. He made a great deal of effort to…read morehelp me fill in my annual update on their lap pad. I had to go to Coy five times for help. He was so polite, gracious, knowledgeable & personable. He also took time to chat with me, even though he was having a very busy day. As I watched him check in other patients, he gave everyone the same excellent attention. He deserves a 100% rating. I also want to give Nurse Practitioner Kim Hollcroft a special thanks. She has cared for me for a long time. She is a total delight! No only is she super smart & highly educated, she is extremely caring & attentive to your needs. I am very grateful to her for her exemplary medical help & making me feel better with her kindness. All gold stars for Kim too! Also many thanks to all of the lab technicians at Metro Pain Assoc. Kathy

I swear each time I leave here I feel like a "Pinocchio boy"…read more Who knew there could be that much pressure built up on our skeletons. I feel like a new man! Thank you Dr. Scott Gittings

I have been going to Dr. McKinney for several years. He's an excellent doctor, and his staff is…read morefriendly and very competent. Bruce (as most of his patients calls him) is easy to talk to and truly listens so that he can make any needed adjustments in your treatment plan.

I've been a patient here for over a year and just discovered I never wrote a review. How can that…read morebe for such a five star experience! I was referred by a spine surgeon that knew surgery was not an option for me. The doctor that had ordered an MRI of my back said I should NEVER consider spine surgery. When I first arrived at this practice over a year ago the PA Shaun Nicole Wright had reviewed my MRI. After an exam she determined I was definitely a candidate for a spinal injection. Since I have numerous issues with my back she let me choose which area was of highest priority to me for treatment. She warned me that whatever I chose would be the only injection for at least three months. When I indicated lower spine she was a little surprised but then on manual pressure examination she agreed. At the end of the first visit I stopped at the office for surgical scheduling for an SI Injection. After the 1st injection I am sold and have recommended to others to skip major surgery and consider cortisone injections. In the past year I have remained in the kind care of PA Shaun Wright. She herself is fabulous, thorough, and well informed. Last November when I needed a repeat of the SI injection she knew the surgeon was going on maternity leave. While I sat in the exam room she reached out first hand to the surgeon to see if I could be squeaked in. The surgeon, Dr Bauer agreed to do my injection in the office the following week since space in the Surgical Center was not available. Not many doctors would be thar accommodating. I have remained a loyal patient since the beginning and go every three months for reevaluation. The injections are so successful that I can go much longer than the three month required interval. Thanks for a true FIVE STAR EXPERIENCE !

I have been a patient with Baptist Pain Management for several years. I love my Dr and APRN. They…read moreare always so supportive. Today I arrived to my appointment 8 minutes late. I honestly thought my appointment was at 9:30. Turns out my appointment was at 9:20. While checking in I was told that I might not be seen due to being late, to have a seat, and she would check to see if I could still be seen. To my surprise the "15 minute late" policy that I found online is not current. The new policy is "5 minute late". I understand that they are busy and have a schedule to keep up with. My issue is, as a patient, when I have an appointment, a block is scheduled off for me. On average a patient is scheduled for a 15-20 minute block. If I am 8 minutes late, and the next patient is already being seen in my scheduled block, why not see me in their scheduled block?? Not to mention how many times I have sat waiting to be seen way past my scheduled appointment time. If the patient cannot be more than 5 minutes late, then the patient should not have to wait more then 5 minutes past their appointment time to be seen. What's goes for one, goes for all. Yes I should have doubled checked my appointment time. Yes I should have arrived earlier. Yes this was also the first time I have been late for an appointment. My being late is not a habit. It was an honest mistake. Just know DONT BE MORE THAN 5 MINUTES LATE

I have been seeing Dr. Sutton for a few years now. He always listens and never down plays my…read moreconcerns and suggests a good treatment plan. Very seldom do I have to wait more than 10 minutes to get back in the office for a procedure or a follow up. His PA Lillie and the staff are extremely caring actually care about me as a patient and not just a number or $. I really can't say enough good things about Dr Sutton and his team. All of them have made a huge difference in my quality of life. A 5 star rating is not good enough they deserve more. If you are looking for a pain management that cares then this is the place for you !

I'm extremely disappointed with the way I was treated by the person who called me to schedule an…read moreappointment. The interaction was rude and unprofessional, and the way the call was handled left a very bad impression of Ohio Pain Institute. I understand that scheduling can be busy and stressful, but there's no reason for patients to be treated disrespectfully. The people answering calls and scheduling appointments are often the first interaction a patient has with a practice, and unfortunately, this experience was far from a positive one. At the end of our phone call, I said thank you have a nice day, and the lady just hung up.