I really dislike moving which usually begins with renting a U-Haul! That alone, is in itself a job!…read moreI went to this U-Haul on upper Centennial and was taken care of by a young man by the name of Larsen who could not do enough for me! I was in and out of there in 15 minutes at the most. The prices were good, the truck was clean and ran very well and the staff was a delight! I actually looked forward to returning the truck to thank Larsen but he was not there at the time. Thanks Larsen. Thanks U-Haul!

The worst experience of my life, after saving up for a motorhome, I have never seeing , such…read moredisrespect and unprofessional unpleasant human-being , they really don't care , about their customers, they wash their hands , from district managers to the store managers , they are our bullies , they lie to you and don't take any responsibility for customers personal property. My motorhome not once but twice had, had an incident , the first time understood why it was not their responsibility , but they were not even aware that someone had scratch and broken the window ,backing into the parking spot , no one checks if something is amiss (and we pay close to 100.00 a month,)they call me when the daughter's the customer call them , it would seem that they don't check on customers renting spots or motorhomes . The second time there was theft on all the motorhome , in the fall they started doing some construction they told all of us to move our motorhome to the back , this parking lot has a passcode for customers to go in and out , but it make no sense if you don't have a back fence to discourage theft and no security cameras pointing towards all the motorhome , they took no responsibility and lie to us for weeks that they would pay for the theft , the part that was taken was worth 2500.00 not including labour , I was diminished and belittle ,when I ask to speak to someone in the head office and after calling a few times they transferred my call to the police, just for Asking for a name, that is the type of customers service your dealing with , i hope no one would have to experience, what I have had to go through with on Stoney creek mountain in centennial . They make you feel worthless and insignificant , and I think that is there objective. and I'm just telling you the surface of the story . Give one star is giving too much I wish we had negative stars to give or no star , this is the way they treat seniors

We utilized the Moving Doctors for my parents' recent move, and couldn't be happier with the…read moreexperience. They arrived right on time, worked hard, and finished slightly before the estimated time. They were also so patient and friendly with my elderly parents. Not the cheapest movers out there, but definitely worth the price.

I had numerous phone calls with Mike and we traded phone calls, texts, emails. I was asked to have…read morea person at the site where items were to be moved from. I was asked to have someone be there 30 minutes before the movers were scheduled to be there. I had queried whether to have the movers would like to utilize a basement bay or the front door. I was assured that the movers would prefer to utilize the front door. The movers had a 2 hour window and they never made it to the office in that time frame. They called 20 minutes after the window and said they would be there in 15 minutes. 45 minutes after the 2 hour window they called back saying that they were at the basement bay. I informed them that I was told that they would prefer the front door. It was not until 60 minutes after the 2 hour window that they made it to the office. It took them 15 minutes to move the truck from the back of the building to the front. They were pleasant enough. They moved the items to where they needed to go. I am not impressed that after all the communication there was time lost and more expense for us because of the lack of clarity between Mike and his movers. It cost me approximately $50 because of their lack of communication

We requested 3 guys and a truck to help us move from our house to a new one, and it was nothing but…read morea nightmare. We were originally quoted 140 an hour for the 3 men, and they said it would take about 5 hours. Wrong.. 1 guy showed up with basically a young teenager, an hour later from the time we were told they would be arriving. We were confused but had no choice but to go ahead, as we needed to be out of the house by the end of the day. The 2 guys got what little amount of large items we had left to move in the truck within an hour and a half-amazing. We thought wow this is going to go smooth and fast. Then when it came down to the final large items-washer/dryer and fridge they could not move those items without the 3rd guy. So from 1pm to 3pm they sat in our driveway waiting for this person to arrive. I was really confused on how this was okay? If I am paying for 3 movers then 3 should show up for the day they are scheduled to. They gave us the run around saying well the guy has an appointment or he couldn't get a ride and it was nothing but non sense. Finally after 3pm another young boy showed up to assist. They were struggling to get the washer/dryer down the stairs and there was an issue with getting the fridge out of the house as it did not fit which took a while. Finally at 445pm they finished and took off to the next location which should have only taken 25 minutes at MOST 30 minutes. They did not arrive until 6pm. They decided to go get a drink for an hour and 15 minutes.. after sitting around for 2 hours. I am all for having a break and needing a refreshment but not when its on our dime and expense and taking that long that is not ok. When they arrived at the location of where we were delivering the washer/dryer and fridge the 3 guys struggled to bring in the items into the home of the gentleman who purchased our appliances and in the process scratched his floors along with the washing machine. I have no words for what kind of unprofessionalism occurred. They took an hour to drop those items off at this gentleman's house and during the drop off the 1 boy basically stood there watching as the other 2 struggled. The last stop was our new house which was about 7 minutes from the last location and at this point it is 7pm and we are just wanting this to be over with. My husband myself, my 70 year old father-in-law and 6 year old son are all unloading at this point just for this to be done before 9pm. I understand it was hot and the guys are sweaty, but half of my furniture items delivered were covered in their sweat, and with that came dirty wet hands, so there were dirt fingerprints on all the white dressers and ottomans. Some items were broken and damaged upon delivery as well. We finally finished at 830pm, and after numerous calls with the owner's mother, who was covering for her son, they still tried to quote us $1400. She gave us 100 dollars off for the inconvenience. I am shocked at what an unprofessional company Johnsons is. You request 3 people and get 1 person and children along with it. When we expressed our concerns to the woman, she told the guy why she was giving us a discount, and he decided to come at us for it, saying how can you say we didn't work? I explained to him that he worked his tail off that day, but the other 2 did not. And the fact that we had to assist during the move was a poor reflection on them. I don't understand how a company that says they provide excellent moving services contracts movers who aren't reliable and punctual. On top of all this, when we were looking to pay via credit card that day, the lady said that their accounts were having issues and the only form of payment was cash. Unfortunately, thats not really our problem as a customer. You can't expect people to have that kind of money in cash when you provide all forms of payment. I would highly recommend you use ANYONE else but Johnson's Moving! Worst experience ever.

Beware. Keep an eye on the guys who do the actual moving. Ask to check the whole truck including…read moreinside the cab. They like to take things you won't notice for a while. Like small tools, etc. Every time I go to do a job I realize something else is missing. Everything I moved is unpacked and gone through many times trying to find certain things. I wanted to make sure before I wrote this review. I contacted the office and basically was told they couldn't do anything unless I could prove it. Other problems with the move as well but this is the biggest thing I want to warn others about.

Jason and his staff are incredible! Put my mind at ease as well as the stress involved with moving…read more He has built himself a very great reliable Dependable business. Very affordable prices fully insured no hidden prices he and his staff were very professional and courteous. Very prompt treated my items with Professional Care and respect. I would definitely recommend these gentlemen to totally take the anxiety and stress involved in moving you will not be disappointed. they will put you at ease as well is your precious household items. Call and ask for Jason I cannot say enough great things about his company.

Excellent, prompt, and attentive service, fantastic overall experience…read more I had an excellent experience with B&F. Their movers (the owner and his son) arrived on time and came fully prepared with furniture pads and the necessary tools to transport all my furniture (even being prepared and easily able to transport an oversized couch down over an exterior balcony when it would not fit through the stairs)! They were courteous and clearly experienced and took time to ensure none of my belongings were damaged during the move and that they were securely packed in their truck for transport. For some of my items that needed to be placed into storage, they helped me organize everything "Tetris" style to the point where I was able to use a smaller storage unit than originally expected. The savings from using a smaller unit alone will likely pay for the entire cost of using movers over the next few months! All in all, I was extremely impressed with my experience with B&F and look forward to using them for my next move (whenever that may be).

I would not use these movers again. They damage my bedroom set. Scratched my dining room table. It…read moretook them 5 and a half hours to move 3 living room chairs, couch, 2 lamps coffee table and 2 end tables dining rm table sm china cabinet sideboard, tea cart curio cabinet 5 chairs that went with the dining set.bed, dresser,2 end tables tv and stand, 19 garbage bags of linen and clothes and 3 large tote 11 sm boxes It took them 2 trips because the truck they brought was too small. They had four men. It cost me 820.00 they wavier the tax in lew of the damage to my property. .Beware of this company.

There are many movers to pick from in the St. Catharines area, but I'm so glad that we picked…read moreSeniors On The Move! Scheduling was easy, the movers showed up on time, they were professional, courteous, efficient, and worked very hard!! Thank You for helping my parents move!!!

My experience sod not start out well, but ended well…read more I'd called the location the week before and spoke to the manager. Told him I would be arriving in a week (gave him the specific date) with movers paid by the hour and needed his advice from looking at the contents of the moving truck to determine what size of locker would be required. Did not want to over pay for a locker or worse, find out after that it would not fit and then have to continue to pay movers to move to another unit. I spoke to the same manager the day before and confirmed the time I'd be arriving along with that he'd be there to assess and advise which he stated we'd see each other then. I arrived the next day in the time window agreed, went into the office and was advised, "today and tomorrow are is regular days off"! I really thought the staff were joking, however they were not. What's the point of agreeing on an appointment with someone if it's your regular day off???? And especially since he had also left no messages for the staff on site??? And with all due respect to the staff who we're on site, they were not able to make this assessment. Come to the rescue Angela & Nicole. While they patiently listened to my frustration and concerns, they remained calm and professional. I'd indicated I was going to be a calling the corporate offices for Public Storage Canada, which i did, and obtained the name of the district manager. They checked with their supervisor off-site and confirmed they could release the DM's contact information. The DM called the location after I had left her a VM and they had emailed her as a head's up and I spoke to the district manager directly. Explained my frustration and the details of the situation. The DM (Susan) authorized a solution that was agreeable and the visit ended. Hats off to Angela, Nicole and Susan. Thank you. Allan

Very friendly and accommodating! Good location. Yvette was very helpful and caring. Made my move…read moreeasier.

DO NOT use these guys under any circumstances…read more i used the company when jade was there and he was great which is why this place has so many good reviews. the new person who runs it though is a scammer and will schedule something with you and then ghost you the day of

They moved me from my apartment and then from my pod storage unit into my house. Each time jade and…read morehis crew moved swift and fast! They had all the necessary equipment to make sure my furniture was protected and nothing broke. Additionally, they were able to put together my queen sized bed before they left! Prices fair and reasonable, if I move again, I'll call them!