Great people, professional and friendly service!! Would love to have a Genie Car Wash in my town. I…read morewill come back here every time I visit Waco and need a car wash!

I generally like Genie Car Wash. However, this past Sunday 07/24/2022 a coin purse with had 9.00…read moreworth of quarters in it, went missing. The (good) part is, I got it on my car hidden camera. Actually it's a two way dash cam. Perhaps the biggest question I face is? Is 9.00 worth of quarters or time off from my daily schedule worth it. Which is more important? The good of this review is: the lady that dried and detailed my car is awesome. Because of her hard work I decided not to turn his butt over to Waco PD. However, I will address this with his employer. I read the company disclaimer, so I'm ok with the notice. POINT WELL TAKEN.

I used to be a fan of this place... and then the prices went up (almost 40 bucks for the last oil…read morechange) and the complimentary car wash is deteriorating--the last time I went both drive-through automatic car wash bays were not working, and the self service wash bays have fewer and fewer options working. Furthermore, my mechanic says that my oil drain plug was stripped from the last oil change... and the finger is pointed at these guys. I cannot prove it because I did not spot the issue as I was driving off, but I have not taken my car to anyone else for oil changes. This issue will cost me almost $800 to replace the oil pan because someone over-tightened a plug! If you have read my reviews there should be no mystery where I will take my car for preventative maintenance from now on...

The place was fast and honest about what I needed for the maintenance on my vehicle. The staff was…read morefriendly and explained everything in full detail. Si Habla Espanol tambien. I was treated with respect and I when they were finished I felt like they had done a really good job going over the small details to make the job more complete. I would definitely recommend this place if you like honest, fast, dependable service. Gracias Filero.

Eduardo did an incredible job washing my car. If you're in the Waco area looking for a well priced…read moreclean and a professional experience this is your guy.

If I could give this company more stars I would! I can't even begin to try to explain all the…read moreamazing things about this company and Joe. Joe has saved me an enormous amount of money on repairs for both of my carwashes, and on numerous occasions, he has fixed something that another carwash repair technician could not. Not only does Joe have more carwash knowledge than probably any other carwash repair technician in Texas (maybe even the whole country!), but also he is always looking out for his customers' best interests. Everyone in the carwash business knows that the large part suppliers such as Sonny's and PDQ monopolistically overcharge for parts, Joe will find needed parts faster than Sonny's and PDQ, and at a much lower price! He also is always pushing other subcontractors for the best job and deal that they will offer and has saved me a ton of money there too. He and his wife do so much for me and my washes, I could not survive without him. Joe is an amazing person, professionally and personally, and always brightens other people's day with his positive and fun personality and outlook on life. He is also never afraid to call out other companies or people who try to take advantage of his customers. Joe ranks with the hardest working person that I've ever met in my life, he will work hard on your wash all night if needed, get it back up and running, and then move on to his next job without blinking an eye. You will be more than pleased, if you are lucky enough to work with this company.

Jp car wash repair works on all my washes they are very professional and do quality work…read more Thanks Express car wash

Terrible service. NOT A GOOD PLACE. Tommy was extremely rude. Would not Insurance cards back says…read morethe lost them. Power steering fluid was over filled and they claim it had a leak? No one even bothered to ever look at anything besides under the hood. Been coming here for years! No more will I be taken advantage of.. I was trying to get back to Hewitt and Tommy said I need to. How would they know power steering was leaking with not looking anywhere except under hood which is not appropriate. Tommy you cut your own throat as we have been coming here for over 5 years. Told I needed to move off their lot as was blocking customer but weird I was the only one at the establishment. BEWARE as my oil change was going to be $39 for oil change then another person said will be $42 and finally the price jumped to $59... DO NOT GET SCREWED! If you do come to this oil shop sk price up front. The power steering fluid does not have a leak it was just over filled. No one bothered looking anywhere besides under the hood!! Pleas be ware. I asked what the issue was and Tommy said , "Like getting. Screwed the come here like honesty and proper care go elsewhere! Tommy is totally a jerk and don't let him disrespect this place ever!!!!!

Went to wash truck everything was great until a bad roller on there chain that moves the cars came…read morearound to my truck. some one was not told about it or they forgot about it. I just entered it when everything stoped. they had to bang the heck out of it for me to get out while i am i drive instead of neutral powered by machine. was asked if i wanted to go back through but the line was a lot longer than when i started. they washed the soap off but the bugs are still there. would have been nice to have management offer a free carwash or they could have hand washed it. the people were nice to bad for the equipment doesn't work right, had trouble with vac. too.

I usually LOVE this place! Great quality and decent price. I generally always get "The Works" for…read morearound $30-35.00 and my vehicles come out like I just drove off of the car lot. Unfortunately, I cannot say the same thing about my experience today (5/11/18)... instead of my normal "The Works" I let the guy talk me into getting a "better" detail with leather cleaner that they like to use on BMWs for $50.00... If my car comes out perfect at my normal service one would only think this would be just as good if not way better being 20.00 more. Boy was I wrong. It doesn't even look like they cleaned the seats because there is still dirt and other marks and the back windows still have smudge marks from my dogs as they didn't even bother cleaning the windows (btw I wash my windows and know it comes off easy) I hope this type of service isn't the new normal at this place or I will have to find somewhere else to take my vehicles. Today definitely wasn't worth my money.

This is my second time going to genie car wash in Waco. Both times I've been sadly disappointed…read more The outside of my car looked fantastic but the inside was far from what I paid for. There was dust on the dash and other places, mud on floor mats and they did a half way job vacuuming (there was dirt still in the crevasse of my seat) I bought the top package (the best wash) $31 dollars paid and extra $5 dollars for bumper and trim dress. I waited over and hour which I wouldn't have minded had my car been clean appropriately. The staff were very friendly and the waiting room was comfortable but I'm a working mother of 2 and I live in the country I just wanted to have my car looking good before I had to put car seats and softball equipment back in guess Ill just have to redo it myself which will take time I don't have ! all in all if you need a car wash and nothing else I'd go there but get the cheapest package and expect nothing else

Actually loved. Had for year. Have 2022 Equinox with Panoramic sunroof. Trunk wheel well kept…read morefilling with water. Took to dealership many times, finally they decided was not stopped drains, turns out water pressure from Watershed.

The wash scratched my Truck! The business refuses to take fault or help in any way. My wife took it…read morein and noticed the damage right away at the business. She put in an incident report and they called her back today saying there is nothing they can do.

The best full serve in Waco. $45 for the works plus tip …read more We only do it a few times a year, but it's worth it

They told me my truck was too dirty because of a little sand on my running boards. Wanted to charge…read moreme an extra $10 on top of the $45 complete wash. Why would I bring a clean vehicle to a car wash? I've been doing business here for a long time and usually tip $20. Don't expect to be back.