We hired Jennifer at Midwestern Maid because she seemed very driven and cared about growing her business. Even though she was more expensive then others who quoted our home, we decided to hire her anyways. Jennifer was great when she first started, but started to miss a lot of details, including our laundry room. She doesn't move the bathroom caddy when she mops, there is dust stuck to the floor in front of it. She didn't dust our blinds or baseboards. She also broke one of the knobs on our stove that we had to pay to be replaced. I was willing to let it go several times and figured she'd get it the next time she cleaned. The last time Jennifer cleaned our home, she didn't clean our shower and mopped around the bathroom rug instead of picking it up to clean the floor. Jen had told us she takes constructive criticism and if there was something we were unhappy with to bring it to her attention. When we brought it to her attention, she insulted our home and was very rude. Just handled very unprofessional for someone who is trying to grow a business. I'd find someone else. read more