The staff at this urgent care location are excellent…read more We popped in because it's closest to our house and my husband had taken a tumble and thought he may have injured his foot pretty bad. They didn't have the X-Ray machines that Google said they did, but the staff pointed us in the right direction to their location that did. The people behind the desk were very friendly when we told them the situation, and they lamented with us about it. (FYI - it ended up being that his foot was actually broken, once we got the scan! Ah!) Even though we didn't end up becoming patients of this urgent care, we did get to experience the great and helpful attitude of the staff. So I will definitely return here, if we do ever have another urgent care need!

Initially I wasn't skeptical as the receptionist asked me for my insurance and ID, and provided me…read morewith 3 pages of paperwork to complete. However, when the next two patrons came in she asked them if they'd ever been there before and they had. They sat down and one went right even though I was there first. By the way I had been there before. The only difference in the three of us is I'm a black male and the others were white. In observing this I came very close to confronting her regarding the differential treatment. Sometimes having to even ponder it gets exhausting! Nevertheless, the nurse and PA were both professional and kind. Hopefully my diagnosis is accurate.

Used this place prior for hubby's eye and the provider on that day was Amazing. She was…read moreknowledgeable, professional but also human. Came in today with our daughter's nail halfway pulled out with a "Tracy" as the provider. She did not come into the room as confident (didn't introduce herself, I don't even know if she was the actual practitioner on shift), stated out loud that she had no idea what to do and that the ER probably couldn't help, did not offer any other options. Once I started asking about what could be done, I apparently flustered her so much that I needed to remove myself so she could focus on her job. Honestly. Zero stars for her. But 5 for the lady prior. When people are at their most vulnerable, care providers should at the very least seem like they care...or know how to do their job.

My wife was sick and went in. They told her it was likely viral after not testing for COVID or…read moreinfluenza and didn't prescribe anything due it being viral (not upset about this part). She's been sick for 17 days now, so we called back because most viral illnesses resolve by this time. They said she would have to be seen again. I'm not wasting any more of our money by going to same poor quality clinic.

6/16/24 Ashley Harris saw me. Worst provider experience I've ever had. I am a health care…read moreprofessional. She dismissed my symptoms and refused to see me after I requested a second chat. She gave me sample pills which she did not explain what they were for and what they treated. She only said I could take 3 a day. The nurse told me if I waited she would come back in. After a while the receptionist opened the door and said "You're still here?" And said she would not see me. If I was Dr, Lloyd Pierre I'd be appalled by my employee.

The wait time is obscene. There is nothing prompt or urgent about the care here. At this point it…read moreprobably would have been faster to go to the ER. I will say once I finally made it back the staff was super helpful. Just did not understand why it took so long.

Provider Faith Thorpe did not listen to my requests of self pay. Informed me my insurance covered…read moremy son's visit 100%. Online price stated $104 for ear check. My insurance was billed $339.32 instead so I'm stuck with $192.55. I also refused a strep test (not an issue no symptoms of one other than a fever) due to my family never getting strep and she insisted after debating not doing it for 15 mins. Of course it was negative and I'm billed $42 for that too. Called the billing office and guess what I'm stuck with all of it. I will not be gong there again. Learned my lesson. The office/provider reeked of cigarette smoke with a large air purifier buzzing next to us. He was given a prescription left went to pick it up and the script she wrote was $500. It's not offered in a liquid with the exception of one pharmacy in Omaha. The pharmacist and myself had to track her down fast to get it changed to a $8 pill. I was called the next day by a different provider giving me another prescription b/c the pill was not a good option for an 8 year old. Overall I wasted money and time racing thinking I was only going to be charged the amount listed on the website. Save your money and time go to a reputable provider. This place is horrible.

SOOO expensive and so many hidden costs they don't tell you about even when you ask specifically…read morewhat the charges will be for an appointment. I was billed $300 MORE than I was told. when I asked about my bill they said they have the right to add charges if it is an extensive check. I had a step test. that was literally a 10 min appointment! should be zero stars.

I had to wait awhile but I felt I was really listened to and received an antibiotic shot and oral…read moreantibiotics for a painful sinus infection that had been dragging on and on. The shot started clearing it within 24 hours!

No wait, and super nice staff. Clean clinic and in a convenient spot for Bennington residents. I'll…read morebe back!!

We had a really disappointing experience. The staff told us that our health insurance plan was…read moreaccepted, but after we received the bills, we found out that our plan wasn't accepted at that location. Now we're stuck with a $700 bill. After several attempts to explain what happened, no action has been taken.

I went here after an injury that occurred after normal business hours. I was trying to avoid an ER…read morevisit & didn't want to wait until the next day to see my primary doctor. Pros: Nice facility, pleasant receptionist, copay charged as an office visit instead of urgent care visit Cons: Every other staff member I encountered I don't think I've ever met such a somber group of people. The physician, x-ray tech, and staff (MA/RN?) taking my vitals all seemed to hate their job. I was in a better mood than them, despite my injury. A smile goes a long way and it doesn't take much effort. I received x-rays & the physician was unable to determine if there was a fracture or not. I was sent home, told to follow up with my PCP in two weeks if it doesn't get better. At no point did they inquire about my pain level & nothing was offered to alleviate obvious pain, not even an ice pack. As a customer and nurse, I'm pretty disappointed with my experience. Hopefully they were all just having an off day...

Very disappoint with the PT department and Patrick C Wilson, PT MPT. I would never recommend anyone…read moreto go to his office. Very rude staff. Not helpful and will lie to you regarding the billing terms to get you suckered in. DO NOT TRUST THIS OFFICE!!!

From the receptionist, to the welcoming nurse to the very efficient Jen (PA) we had a wonderful…read moreexperience. Our son (1 yo) had a double ear infection on a Sunday and they were able to see us within minutes of getting there. The staff were all very friendly and welcoming. The environment was extremely clean and taken care of. Jen was so friendly and good with our son. Made me feel like she was there for him and making him feel comfortable with being at the doctors office. It was also nice that she herself could empathize with our situation and giving such sound advice. Appreciate the time, friendliness and energy the staff put in on this weekend.

My primary care doctor is also my sons pediatrician. I have never received such awesome care from…read moreanother medical professional. I'm so thankful I found him for myself and more importantly my son. He assured me he will do everything he can to help me out and give the best care he can to my son. As a young mother I really appreciate it and feel more than comfortable with him. If you're looking for a family doctor and you don't choose John Winters you're missing out! Oh the other hand his nurse Lesley is the rudest person I've ever encountered. If I'm correct you should have to like helping people when you enter the medical field and not make the patient feel like a burden. The past few days I've been in excruciating pain and have been seen by two other doctors who unfortunately don't know what's causing my pain. I called Nebraska Medicine eagle run clinic about a half hour ago and was so offended by her attitude I am writing a review... When I explained what was going on to her and told her I've been to two different ERs and had the nastiest tone in her voice saying she didn't know what I was talking about and said she needed records of that. As if my pain isn't real. I'm really considering going somewhere else but I love my doctor. I'm really offended by this nurse. If she wasn't there I would praise this clinic with my whole being. I'm defiantly calling and asking to speak to a manager.

DO NOT go to Children's care today out at Village Pointe! I went in to take my daughter at 9pm at…read morenight. They were open another hour but somehow they were totally booked. The receptionist offered for us to see the nurse and I was like yes please. Just for her to come out to so no they are swamped. There was no one in the waiting room. I will NEVER go there again. I am beyond frustrated!!!

Never again. Went on a Saturday afternoon. We waiting for THREE hours to see a Dr!!!! There was…read moreonly one doctor on duty. We were NEVER advised that the wait would be THAT long though surely the staff knew how many patients were before us and how long it should take. I can understand if its a rare event because a Dr. was sick or there is a plague, but after 2 hours and asking about the wait, we were told it is usually this bad.

They couldn't figure out that I had a sinus infection and acted like I was asking for narcotics. I…read morejust needed antibiotics. They said I would need to make another appointment because they only tested for strep the first time. No thanks.

I thought that the receptionist was awesome. She went above and beyond for me. I was making a new…read moreappointment