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    Midwest Orthodontics

    5.0 (1 review)

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    15 years ago

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    Dipali Thakker, DMD - Shiloh Dental Group - Same-Day Crown Process

    Dipali Thakker, DMD - Shiloh Dental Group

    3.4(5 reviews)
    0.0 mi

    I give the Thakker Dental Group a five star rating. Dr. Dipa is the best…read moredentist I have ever had. Her office is inviting, her staff is polite and knowledgeable, and the laid-back atmosphere makes it a very pleasant experience. Her equipment is modern, and the doctor's gentle but professional demeanor only adds to the comfort of the office. If you have had fears about going to the dentist, the Thakker group will keep this in mind and display compassion and understanding. The prices are reasonable, and there are specials sometimes offered. Please make this place your next dentist appointment!!!! Julie Gonzales Edwardsvillle

    I pondered whether I should write this review or not. Fortunately, I didn't have to make the…read moredecision as it was made for me. About 7 months or so ago I went in for a cleaning and much to my dismay I was told I had 5 cavities. In the first 30 years of my life I had none, but now I have five. That should have been my first indicator. About a week after my first round of cavities being filled the exact spot of one cavity became extremely sensitive to cold or heat so I go back in. Her explanation, my gum has receded some so that was causing the sensitivity on the top of my tooth in the exact spot she filled my cavity. Right, so she puts something on the exposed part of my tooth to help and within 2 days it had all fallen off. Several weeks later I went in to have the remaining 3 cavities filled, only I was told they were filling 2 cavities. After I paid and was about to walk out the tech come rushing out informing me they hadn't filled one of the cavities and wanted to know if I wanted to come back in and start the process all over again. I think not. So by this point, I've decided that I will never set foot in this place again. Now, a full 6 months after my last treatment I get a bill in the mail saying I have an unpaid balance that is over 90 days due. First, I paid my balance in full after my last appointment so why do I all of a sudden have an unpaid balance. Second, how is this the first letter I got concerning this. This insinuates that I've got at least 2 other letters and have not bothered to pay up. I had thought this place was suspect early on but this was just the straw that broke the camel's back. On Tuesday I'm going to go in on my lunch break, pay my past due balance and walk out of that place and never go back. I hope that if anyone is looking for a dentist reads this and avoids this place like the plague. If you are looking for quality dentistry work and a professional experience, please look elsewhere.

    Photos
    Dipali Thakker, DMD - Shiloh Dental Group - Same-Day Crown Process

    Same-Day Crown Process

    Dipali Thakker, DMD - Shiloh Dental Group
    Dipali Thakker, DMD - Shiloh Dental Group

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    Green Mount Family Dentistry - Front of office, Green Mount Family Dentistry. Dentist in O'Fallon, IL.

    Green Mount Family Dentistry

    1.9(17 reviews)
    1.7 mi

    Ok. When i first started w this practice, ALL was well. No complaints but clearly things have…read moregotten progressively worse. Especially w BILLING. They need a new office manager and someone who knows WTH he or she is doing because they will send u a bill without allowing your insurance to pay their part and trust me...if they send you one, DO NOT PAY IT. WAIT until insurance has done their part as their billing practices are terrible and questionable and suspect. Thank me later. Trash the first bill. Will take an act of Congress to get anything back from them. Which is pretty bad and why i shall never return.

    Going to Green Mount Family Dentistry landed me in the Emergency Room. The ER doctor told me that…read moreI got an infection, swollen lymph nodes and possible MRSA exposure. Stay far away from the dentists in this Green Mount location. The dentist that worked on me botched a procedure and staff helping her continued to hold suction incorrectly in my mouth after several pleas that it was uncomfortable and painful. They don't listen to the patient and they need to get better training on their profession and patient customer service. Everyone beware! Highly NOT recommend this dentist office.

    Photos
    Green Mount Family Dentistry - Front of office, Green Mount Family Dentistry. Dentist in O'Fallon, IL.

    Front of office, Green Mount Family Dentistry. Dentist in O'Fallon, IL.

    Green Mount Family Dentistry - Front of office, Green Mount Family Dentistry. Dentist in O'Fallon, IL.

    Front of office, Green Mount Family Dentistry. Dentist in O'Fallon, IL.

    Green Mount Family Dentistry - Office plaza,  Green Mount Family Dentistry. Dentist in O'Fallon, IL.

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    Office plaza, Green Mount Family Dentistry. Dentist in O'Fallon, IL.

    Dream Dentist

    Dream Dentist

    3.8(14 reviews)
    2.7 mi

    As a parent, I cannot stress the importance of finding a great dentist for your little ones. You…read moreknow most kids have apprehensions about going to ANY doctor, something about those face masks and needles, I guess ;). However, I saw fit to leave a review because my children love this dentist office. The staff is super friendly and they go above and beyond to ensure that children feel safe and comfortable throughout the entire appointment. They even gave my kids gift bags to take home and practice their brushing and flossing. For the first week after my 5-year old's appointment, she told me repeatedly that sugar was bad for her teeth and that she was going to brush her teeth after every meal. You don't understand, it was repeatedly. It was a bit redundant, but I was happy that she learned something new and was happy to share. Now, for adults, you would also appreciate this office because of the professionalism of the staff and cleanliness of the facility. The waiting room has comfy clean couches and a TV to keep you occupied. The staff was very friendly and just as knowledgeable as the dentist. Dr. Thompson is amazing and very straight forward with her guidance on maintaining healthy teeth. She even gave me a pep talk on stopping my 5-year old's finger sucking and I am happy to report that it worked and she no longer sucks her fingers! Thanks, Soft Touch Dentistry for a pleasant doctor's visit.

    This review is not for the dentist or her assistants. I saw Dr. Thompson yesterday for an exam, and…read moreshe was kind and thorough. However, I am frustrated with her front receptionists. I wanted to schedule my next appointment in October, and I gave them my insurance's coverage information that clearly states the appointment would be covered. However, based on some "policy" that the front desk came up with, they wanted me to schedule the appointment in November because they were worried insurance wouldn't cover the appointment. 1. I asked to see this policy as written, and the front desk told me no. 2. I asked to speak to an office manager, and the front desk told me no. She asked me if I wanted to speak to the other receptionist. I said yes. After being on hold, she did not transfer me to anyone and told me to go to another dental office. 3. I asked them if they could file the claim for me in October, and if insurance wouldn't cover it, I'd be happy to pay out of pocket. They refused to even try to file the insurance claim, stating their "policy" tells them not to. I understand being worried insurance won't cover the appointment, but I'm angry at the fact they wouldn't even try to file the claim without a good reason, especially when I told them I would assume the risk. I also think the front desk was unprofessional in saying she'll let me speak to another receptionist but then turns around and tells me to go to another dental office. I DO NOT recommend this office, especially to my fellow military spouses. Please go anywhere else.

    Photos
    Dream Dentist - Before and After photo of actual patient of Dr. Sarah Thompson.  Soft Touch Dentistry is located in O Fallon, IL, close to St. Louis, MO.

    Before and After photo of actual patient of Dr. Sarah Thompson. Soft Touch Dentistry is located in O Fallon, IL, close to St. Louis, MO.

    Dream Dentist
    Dream Dentist

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    Midwest Orthodontics - orthodontists - Updated May 2026

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