Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

I visited Midwest Urgent Care due to a sore throat, headaches and intense coughing at night that I…read morehad been battling for 10+ days at this point. When I walked in the staff was attentive and professional. I completed some paper work and barely waited 10 mins before I was called in for a revision. So far so good. I was given a covid test which I later got a bill for $100! And a strep throat test. Once I saw the nurse I explained my symptoms to her. I was told I had severe inflammation but did not know if it was due to a virus or allergies. I was given the option to take a steroid or to wait it out for a few more days and try OTC Flonase. I didn't feel comfortable taking a steroid without a verdict so I went with the alternative. A few week weeks later I get a text for a $252 bill! Not even a bill in the MAIL! So I had no news till now about a bill! I Kept getting multiple texts/calls in one day. By the way I NEVER received my COVID results! The quality of care and lack of transparency for the cost is the reason I will Never go back. DO NOT GET A COVID TEST if you don't want to pay $100+. GET ONE for $25 at the pharmacy. Go somewhere else for better care!

I was refused care for my 10 month old due to them needing a card on file. I gave my BCBS insurance…read moreand my HRA card which can only be used for medical expenses. Well the receptionist decided to run the card for $1 which was declined because the card can only be used for medical purposes. I have insurance and a payment card and they refused my daughter care who really needed it. That says a lot about this place. I would not recommend this urgent care!

The kids flew in from out of state and our eldest had an ear infection that was aggravated from the…read moreflight. My wife called Premier Family Urgent Care to check their hours and make sure they are open. No one ever updates their times so we called to make sure. Christmas is on Monday and we know places are going to be closed. As soon as we arrived they had a well lit parking lot and plenty of parking. We walk in and are immediately greeted by the receptionist. She was kind and asked us what brought us in. The receptionist was very professional and asked open ended questions to better prepare the doctor. After I filled out a few medical documents the medical assistant approached and introduced himself. He was very well kept and professional. He took my daughter's weight/height and blood pressure. He wrote it down and informed us the doctor will be in shortly. Dr. Husam Nasir walks in and introduces himself and takes a look and explains his findings. He explains it so well even I understand and I appreciate that. With everything that I have mentioned so far I haven't gotten to the good part. I give the doctor the pharmacy to send the prescription and I leave. The Walgreens we use closed early and my wife called to see if they could send the prescription somewhere else. The Dr. sends it to the new pharmacy without any issues or anything. Most places complain or have some type of attitude because they were inconvenienced. Not this place, they are the example every urgent care/professional business should follow. We cannot be thankful enough from the receptionist to the medical assistant to the Doctor for all being courteous and professional. Thank you all and I look forward to seeing you all again in the future.

Weird place. A scam place that is hardly for "urgent" care, given their hours. They were really…read morerude to the Latino guys who dared asked them for paperwork (they'd been waiting for a while). The receptionist, who seemed to be more bothered about making sure the TV was tuned right and who seemed to be doing the kind of busy paperwork that someone else -- someone paid to do that kind of work -- should have been doing came out and said, archly, "You wanted paperwork, here it is." It's a weird place and feels like something that's exploiting a neighbourhood with poor people in it. Don't go here for anything resembling care. You're better off walking into the Walgreens opposite and asking for help.

It was a Saturday, Oct 28th... they had 2 doctors there, one ready to leave ... thank goodness. The…read moreladies at the front desk were nice. But the 2 hour wait just to be called was ridiculous... no info on why they were taking so long.. but I wasn't feeling well, so I just sat.. After the 2 hour wait I was called I asked the nurse how many rooms are here she said 10... seemed like a lot more because of the wait.. Anyhow... as I'm getting my BP checked, nothing else. That's right now, all vitals were not taken, no weight, nada .. the nurse heard me cough and said, "You need to go to E.R. You're not going to get help here. I was like, isn't there a doctor here. She said yes. Ummmm, ok... then waiting an hour and 30 minutes I was seen by a great Doctor. She said ok the paperwork will be here, and u can leave after that, so I'm waiting and waiting as others did.. the nurse was NOT doing a good job. Many of us were like, "Come on already. The nurse said I'm coming and instead just said down ... we can see and hear her... This is her job ... if she doesn't like it, she should go elsewhere. The treatment we got from the nurses was terrible. I mean, during our long wait in the rooms, we could hear about 4 or 5 nurses talking about how they dislike working there ...how they are treated differently and are taking crap. One said she was never trained. Ummm, and they hired you??? Wow. Sadly, I walked out waiting for paperwork to be discharged, but it should not take more than an hour. Then, I returned the following day to get my paperwork, and it wasn't complete . The doctor told me she was writing a medication that was over the counter so I could get it... nothing was on those papers.. I do not recommend this place . I mean, the doctors are great. I do not plan on ever coming back here. I'll try another place if my doctor or clinic I go to is not available.

Came here for a pre employment drug screen and physical. Personal at the desk was pleasant, that's…read morewhere everything went south. I had pre-completed the necessary paperwork online and was told they didn't take appointments. They need to start! Except your visit to take two hours if your company wants a physical. It should never take this long.

It is centrally located on 95th Street and California specializing in emergency care, Cancer…read moreTreatment Center and general in patient and outpatient care. My experience in emergency and my mother in law in the Cancer center. The emergency wait can be long and on a frustrating night when I had a laceration on my lip as I had hurt my little dog by accident putting her down off my lap and he bit me. A chubby Shihtzu and I got him just wrong under his arms. I finally went up and said if I have to wait any longer I have to leave and I need care. It had been 5 hours. They were attentive and I had to see a surgeon who did a flawless stitch up of my lip. Although I am sure it is a requirement they called the police when I was in the waiting room about the dog bite. The police were upset they had been called when they found out it was my dog and not a criminal act and could not understand why the hospital had called them. It was upsetting already to be there but compounded by the police showing up. They left. The staff is patient, they explain all the procedures but most importantly they listen. There is security there and vending machines and easy access to restrooms. The parking is scary at night to walk quite a distance from the lot to emergency if you are injured and very few spots near the real doors. I had to go alone. I did not see lot monitors or good lighting. You can also enter from 91st west to California and take a left to miss the train tracks. My mother in law went through extensive treatment and spoke highly of the doctors and the care. Check your insurance to be sure they are not out if network as I got a hefty bill. I now go to Advocate for emergencies. Bialys is across the street if you need breakfast or a great meal if you are there for Family.

LOCATION 6353 S 95th st ZERO STARS…read more DO NOT GO! i tested positive for the flu and went back the next day with ear pain (THEY DIDNT CHECK MY EARS THE FIRST APPOINTMENT because they're lazy) they sent me away and told me "thats part of the flu what do u want us to do abt it" SO i listened to my body and went to another location turned out DOUBLE EAR INFECTION as well as FLU A! then the dumb b**** at the reception desk wants to play stupid like she wasn't the one who sent me away! Paid for 2 appointments when they should have done the for one correct! Money hungry! definitely do not go unless u like being disrespected and ignored

I needed a tb test for work and called this Clinic to make an appointment…read more I called and they said they will take me as a walk-in, so i ran over before closing as a walk- in, registered , they scanned my documents within 15 min of arriving. I think I sat there in the lobby for about 25 minutes total, they called me gave me TB test and I was on my wayvery happy minus the

I absolutely love this doctor's office. The staff is amazingly friendly, ready to help the moment…read moreyou walk in. Dr.Kass actually listened and took time to explain. She was understanding and in my opinion, she gave best care I've seen any doctor give.

I had a wonderful experience. The staff was friendly, especially Olivia, and I felt at ease. The…read moredoctor addressed all of my questions. I would certainly return for any urgent care requirements.

I had a great experience at this urgent care. From the moment I walked in, Olivia at the front desk…read morewas incredibly nice, welcoming, and helpful. She made the check-in process smooth and stress-free, which really matters when you're not feeling well. The rest of the staff was professional and efficient too. I really appreciated the kindness and would definitely recommend this location.

I normally visit the one in Gage Park but their customer service has decreased a bit. A friend…read morerecommended this location...now I see why. It feels like it just opened that day; smelled fresh, clean, inviting. The front desk agent was very professional and courteous. As soon as I sat down to complete my forms I was called to the examination room. The female medical assistant was very nice, professional and respectful. The attending physician was nice, professional and remember her from the Gage Park location. I will make this my new urgent care spot for sure. Keep up the great work ladies!!!!

I have been to 3 different urgent cares and Midwest is definitely the most friendly. I never wait…read morelong, and the results are always quick. Drs and staff are so nice, and always explain things so I know exactly what's going on. I will always come back here and definitely have recommended them! Zero complaints honestly.

I have been happy with my mother's medical care overall. The doctors have been very good as a…read morewhole. However, I have been having difficulty with some aspects. Most of the nurses are great. One gave me the third degree when I asked for a piece of paper to write a note. She wanted to know who my mother was, what room she was in..all over a piece of paper. I should have asked the nurse HER name instead. When I asked to speak to a nursing supervisor I was told I had to go "through the chain of command " and my concern "would be passed on via the charge nurse." I called the patient advocate line to seek assistance twice last week. I am having a bit of trouble navigating a nonmedical issue with my mother. No one has had the decency to return my call. For an institute whose mission is "a mission of love providing a compassionate presence.." I am afraid to see what it would look like if this was not their mission...

I went to the ER for chest pain and my left arm pain. there is no sense of urgency in the ER. there…read morewas a man saying I'm going to faint he seemed to be in pain and was ignored. I was called to the back for blood work the girl gave me the impression she didn't know how to get blood poked me twice and moved the needle around. I asked if someone else could do it she said "go sit out in the waiting area and when they call you to the back tell them to get your blood. I left and went to another hospital. Thank God it wasn't a heart attack But was if it was. I rely on ER staff to help me when I need there assistance but I will never go there again. so sad they don't care.

I've been sick over a month second time I went back they said sent script first time. A month ago…read moretold to treat over the counter no script went back to find out sending to wrong pharmacy I have two Walgreens in Oaklawn but they send it to Palos Hills . WTF . SICK OVER A MONTH.

I went in thinking I had the flu, but the doctor was very thorough in testing me ( It felt like the…read moreflu!). Dr.Beals was extremely helpful and made sure I understood my symptoms. I also appreciated getting my test results from the exam within 24 hours in my patient portal. The whole process was smooth and I feel better. Thank you!