Worst dentist and her minions ever. Glad she is no longer in Evansville. She ruined my teeth and…read moreis the reason I'll not go to another dentist.

Dr Ablog has been my dentist for 17 years. Her staff is amazing and Dr Ablog is so personable and…read moretreats you like you are her best friend. The care you receive here is out of this world. They never try to up sell services and treat your oral healthcare as it needs it. Dr Burkett recently joined the staff and he is super as well. I could rave in and on but in short..... If you are looking for a dentist and staff that are kind, caring, personable and fair there is no place like Dental Associates West.

Had a root canal here. Procedure was painless. That's all I ask of my dental work. Doctor…read moreexplained every step he was taking. Very positive experience. Staff was friendly and kept me informed during my whole visit which was swift.

They made me feel as if I was a number. They had no empathy, no patience and did not take the time…read moreto explain or help me understand. I had to ask them to file with my insurance. The dr was in my room with me for 2 minutes top. It's all about the money with them. The front desk girl may come across as polite but her underlining tone is that she really could care less to serve you as a person as if she saw you as a person she sees you as the next number she has to serve.

Best Dentist Ever!! I have so much anxiety about the dentist and he makes so much better. He has…read morethe most gentle touch, you dont even know he is working on your teeth. I wouldn't go anywhere else!

I had a great experience at this place of business. I went because a couple of nights earlier I…read morehad broken a tooth. I came to Yelp! located this Dentist who was just a few blocks from me. So location was one of my reasons for choosing this business. A couple of things that really impressed me was communication. The receptionist was polite and made me feel welcome. The dental assistant was polite and professional through out the process. She and Dr. Craig communicated every step of what was going to be done. Which calmed my presence. I thought I was going to need a root canal and a crown. Dr. Craig reassured me that a filling would suffice. I am truely pleased with the outcome and will be returning for future services.

Excellent Service. The Hygienist Sara was excellent. I had not been to a dentist in several years…read moreand she was so patient and gentle! ( My previous dentist retired and I was afraid to go frankly) No worries. Highly recommend them.

Had emergency surgery, which prevented me from keeping an appointment. Instead of understanding,…read morethey tried to charge me $50 for missing the appointment. After weeks in the hospital, I called them, they waived the "$50 fee" but lectured me and told me I was never welcome back again because I could not be trusted to keep my appointments. AVOID AVOID AVOID God help you if you need emergency surgery because it will cost you at this place. GO ELSEWHERE

Professional, excellent care from start to finish. I am a former dental assistant so I have some…read moreinsight in dental care operations. I'll start with cleanliness first. Vigilant attention given to maintaining a sterile environment. A real plus to me. Thorough and detailed care. Dr. Laing and Jenna the top of the top hygienist walked me through every step of my procedures before and during my care. They checked in for my feedback regularly. They weren't just doing something to me as some dental outfits do. I was included in my plan of care. They worked with my mindset and goals. Let's talk insurance. This office is on it! I was floored with the upfront plan of care cost itemization. There knowledge of insurance provider parameters and active pursuit to maximize my benefits was awesome. I was always stressed with the unknown, wait-and-see cost assessment I received at other dental offices. I am able to plan ahead and budget which is so helpful. I know it is difficult to get a timely appointment but it is what it is. The best dental office in southern Indiana! Call asap and ask for an appointment cancelation opening call back.

I called on February 14, 2024 to schedule as a new patient. The receptionist said the next…read moreappointment would be in December of 2024! Really? I question her, saying, "You mean to tell me your NEXT available appointment is TEN MONTHS AWAY?" She confirmed, telling me that "This is a very busy practice." Sure. Right. My guess is the receptionist can't figure out a scheduling program. Bye.

The doctor and his staff are always very professional and helpful. I have a patient of his for…read moreseveral years and have always been treated with utmost courtesy. I would definitely recommend his services.

If you are looking for a new dentist, look no further. Dr. Shephard and his staff are professional,…read morefriendly, and have the latest technology to take care of your whole family. Cudos for Dr. Shephard and his wonderful staff.

I had to see a dentist quickly, as I have 3 broken teeth thanks to chemo. Dr. Phil Kolb was…read moreexcellent! He saved one of my teeth already. I have to see oral surgeon to get rid of the two badly broken teeth. Will be going back to Kolb & Kolb after that for some more work. The staff were also great! I highly recommend them. For those who fear or dread going to the dentist, you won't have a problem, as docs & staff are very caring about the patient. Great business for dental needs!

Charged thousands to get messed up badly. The admin staff is…read moreawful, almost as bad as the quality of care. I paid thousands of dollars to have a procedure done. The results were terrible and later confirmed by another dentist to be improperly performed. When I told Franklin street dentistry about the issue, I was met with nothing but problems. Admin staff was entirely neglectful with callbacks, scheduling, and sending the paperwork I needed (still waiting, months later). The "doctor" (if you can call him that), lied, messed up details, then basically just tried to say everything he did was fine. Then, after waiting a few weeks, when it was just a couple hrs before my appointment, they had Maria the office manager call to say they were dropping me as a patient. This appears to be because they don't stand behind their work. I had to pay thousands more since Franklin street ran up the bill and insurance doesn't like paying for the same things twice in a short period. All in all, this place completely worked me over. I would advise everyone to stay away as much as possible. This place cost me thousands and left me in extreme pain. Their attitude and unwillingness to provide proper care are truly disgusting. Again DO NOT GO HERE, unless you like throwing away money to practitioners who do not seem to care at all.

I love Franklin Street Dentistry, so much so that I used to make the trek down from Chicago every 6…read moremonths just to see them. I didn't trust other dentists for a long time, they're something special. Great staff, great office, caring environment & a dang good job at cleaning my teeth.