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    Andrew D Shephard, DDS

    4.7 (3 reviews)
    Closed Closed

    Services - Andrew D Shephard, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    A Woman's Touch Dentistry: Maritza Jenkins, DMD

    A Woman's Touch Dentistry: Maritza Jenkins, DMD

    2.3(15 reviews)
    4.4 mi

    I've had extensive dental work over the years, including implants, crowns, and veneers, and I was…read morelooking for a dentist in Evansville who could manage more complex dental histories after moving from Louisville, where I had an excellent long-term dentist. My experience started off well. The staff was kind, the hygienist did a good job with my cleaning, and Dr. Jenkins was pleasant during my visits. The office itself could use some updating, but that wasn't a deciding factor for me. A tooth that was diagnosed as having a cavity was filled, but a few months later it began causing pain. When I returned, Dr. Jenkins recommended extraction. Because the tooth is in my smile line, I asked about the option of a root canal instead. During that discussion, cost was mentioned, and I made it clear I was willing to pay cash if insurance was an issue. Unfortunately, after that point, communication stopped. I attempted to call, email, and text the office multiple times and never received a response. I also stopped getting follow-ups regarding cleanings. It felt as though once my annual insurance benefits had been exhausted, I was no longer being treated as an active patient. I sought a second opinion from an oral surgeon, who informed me that the tooth does NOT need to be extracted or even need a root canal. The sensitivity I was experiencing was caused by a poorly done filling. This completely healthy tooth in my smile line would have been unnecessarily removed if I had followed Dr. Jenkins's recommendation. I'm now transferring to a new dentist and dealing with additional issues, including being charged an illegal $40 fee to transfer my digital x-rays (HIPAA regulations only allow reasonable, cost-based fees for medical records transfers). I want to be clear that the staff was kind, and I don't believe there was intentional malice. However, the combination of what appears to be a misdiagnosis that could have resulted in an unnecessary extraction, the complete lack of follow-up communication, and questionable billing practices has made it impossible for me to continue as a patient. I would strongly recommend getting a second opinion before agreeing to any major dental work at this practice.​​​​​​​​​​​​​​​​

    I came here in 2023 with an emergency immediately after moving to Evansville. Dr Jenkins was very…read morenice. She was honest with me, but at no point was she or her staff anything but kind. I had an infection, and she knew I was flying and called me after the appointment concerned about the pain I would feel in the airplane. We made the decision to pull the tooth (I originally had made another choice but changed my mind after she called). They actually got me back in the same day and did it. Dr Jenkins was thorough and caring. Then when I had my knee replacement a few months later, the office sent me a get well soon card, which was greatly appreciated. No one likes going to the dentists office, it is never fun. But I appreciate Dr Jenkins for being up front with me during an emotional time. And I appreciate her staff being so kind. I will be back.

    Andrew D Shephard, DDS - generaldentistry - Updated May 2026

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