What an amazing company!! We had leak between top floor and ceiling. Super friendly and customer…read moreservice focused. Suzy called to give exact ETA when it was in the time frame estimate. Colton was really professional, friendly and explained everything he was doing once arrived. I have never been more impressed with a company in general let alone a plumber. Oh! And reasonably priced...came in a little under the original estimate!!!

The team fixed a toilet and installed several new faucets. AMAZING WORK. We will definitely use…read moreand refer them again

M5 is our go-to when plumbing assistance is needed. Pat is professional and friendly. He always…read moreprovides accurate estimates and completes the work quickly and efficiently.

Plus side: Pat was friendly and communicated well. Down side: This was an expensive repair ($1,625)…read morefor work that took Pat 3 hours to complete. We received a limited-detail estimate of $1,625 after Pat came out to investigate a toilet that was unstable/rocking and water refilling slowly. The toilet had a crack in it, but Pat first told us it would not need to be replaced. He determined that the flange needed replacement and that there was some wood rot below the toilet that needed repair. Because M5 Plumbing advertises their ability to do full-service bathroom remodeling, including flooring replacement, we decided to go with them. 3/4" particle board was installed on the basement ceiling from below the toilet to sandwich the old flooring and allow for the new flange and toilet to be installed. We requested a more detailed cost estimate which showed we were charged $375 to "pull & reset" toilet, $675 to "remove and replace" flange, and $575 for "flooring repair, remove failed section of flooring, install new 3/4" plywood beneath floor, install new base for toilet, reinstall to tie flange to substrate." On day of repair, at the last minute, Pat determined that the toilet indeed needed to be replaced, so we had to buy a toilet for him to pick up from Home Depot. Cost us $1,745 for the whole project which took him only 3 hours to complete. My sister is living in this (our) home, so we wanted to be sure it is working properly and all is well, but we live across the country. It's hard to manage home maintenance repair from a distance. I wish we hadn't been so hasty in our hiring decision. We do not plan to work with M5 Plumbing again. It was too costly for such a simple project. We questioned the "flange replacement" charge at $675 on top of the $375 toilet "pull and set" (seems like a double-charge of $375, as the toilet pull and set should be obvious in a flange replacement), but he stood by that cost. We probably could have flown across country, done the job ourselves, and got a family visit out of it for less than what he charged us. But, alas. We made a mistake. Additionally, this is COVID pandemic season, and he failed to wear a mask during the work. He showed up with a mask for the estimate, but did the work mask-free. Disrespectful, at the least. Finally, he left a mess: garbage bag in the bathtub, scraps all over the floor, and an old toilet lid. We hoped this would be a good experience so we could continue to work with him for future work, but this won't be happening.

They seem nice, and they came over very quickly. They were prompt about returning calls and texts…read moreas well, and while I got cheaper rate quotes, their rate was largely in line with the area at $180 for a call-out. However, despite me mentioning repeatedly to Nathan that my shower was American Standard both on the phone and in my text message, Nathan took one look and was like: "Yeah, I don't know. I don't do American Standard." I opened part of it for him and showed him where it was leaking, and he was like: "Yeah, you need a new part." I explained that I had already replaced these parts at the advice of another plumber and it still leaked, so could he take a look if something was wrong with the installation perhaps. He just said "No, I don't know anything about American Standard, so I don't want to touch it." He gave me a helpful recommendation of calling George Morlan, and they connected me to a company that will be here in two days, but that means another two days without a shower and we have to delay leaving on our anniversary trip on Thursday morning to let the new plumbers in. This could have been avoided if AACT Plumbing had told me they don't do American Standard when I told them over the phone AND in a text: "I need an American Standard diverter fixed".

Nathan replaced an old toilet for us. He was great- very nice and communicative, did the work…read morequickly and efficiently, and he left the work area clean! We had a small issue with the wax seal after the toilet settled and he came right back over and it corrected in minutes. All around a great experience and would certainly recommend for your plumbing needs. Thanks, Nathan!

We recently had a second visit from Just Plumbing, and having their number in my virtual rolodex is…read moreone of the best things a homeowner can posess. The first visit was about 18 months ago - Clint actually diagnosed our issue when I described the strange noise over the phone. He made a house call, and was able to confirm the issue as something that the Water Bureau could (and did) fix. He recently returned to take care of a trio of fairly standard drain and water pressure issues, showing up on short notice even though there wasn't an emergency, and getting everything in tip top shape before house guests arrived. Pricing was very reasonable, and the peace of mind from having a professional deal with our issues is priceless.

We're glad to have found a plumber who is knowledgeable, responsible, pleasant to work with and…read morereasonably priced. Keeping his number on file.

These guys were great. Steven Jr. installed a new water heater in the garage when my other one had…read moreleaked and caused great water damage. He re-piped everything as well. Turned out I needed to have a forced bath remodel done due to the water damage, and Ackerman replaced the tub, toilet, fixed the leaks , etc....THey were honest and priced fairly. I had no complaints about them. I'm eventually going to hav to move the w/d to the garage too, which means repiping, and I will have them do that as well.

It's hit or miss with this place. They do charge more than anyone else per hour and will go to…read morestore when they don't stock a part in their truck. That hour is not free for shopping. It cost you The hourly rate is still in effect for shopping for a part. They used to be good but they are slipping. It has bugged me ever since. And slow should be their middle name. Milking the clock is not what I want. Expect surprise costs and to be nickeled and dimed to death. If you get the young woman she is good and moves more quickly and confidently. If you get anyone else who needs her assistance expect to pay for 2 people per hour at the current hourly rate times 2. Details are not their strong point.

Outstanding Service from a True Local Family Business! I…read morecouldn't be happier with the service I received from Eric. As a small, family-owned business local to the Portland and sandy area, they truly go above and beyond for their customers. From the very first phone call, he was professional, friendly, and incredibly helpful. The workers that did the repair were excellent too, professional work from start to finish. If you're in the Portland area and need plumber you can trust, look no further. I highly recommend them and will definitely be calling them again!

Eric and Isaac knocked it out of the park! The day before Thanksgiving and I developed a water leak…read moreunder the kitchen sink. I called, they came, and in a couple of hours; new faucet, no leaks! Thanks Guys! Thanksgiving saved!

We have been very pleased with the service provided by OC Drain Services. We had a problem with a…read moreclogged toilet. Tyler came to our home within an hour of our call. He is very, professional and knowlegeable. He diagnosed and fixed our problem promptly. We find him to be a very honest and personable. We highly recommend OC Drain Services.

What a great service! Since my normal pluming company couldn't get someone out in a reasonable…read moreamount of time, I searched for an alternative and found OC Drain. Tyler was quick to respond and was able to clear my backed up kitchen sink in a minimal amount of time. He also explained why the backup happened and what I can do to minimize the possibility of it happening again. I'm keeping his contact info handy. I highly recommend him!

Justin was quick, reasonable priced and listened to me. He was able to identify and rectify a…read morecouple of issues we had in our kitchen pipes. I'd highly recommend Justin for plumbing services.

highly recommend. friendly, efficient, knowledgeable and trustworthy. will reach out to him againread more