I love going to Rocky Mount Smilemakers whenever I need work done. Just had my annual cleaning and…read moreits nice to have one completed where they are gentle and you dont come out feeling like you just took a shower. Ive been going here several years and when ive needed things done have never felt pressured by the staff. They let me know their recommendations and then I complete on my timeline unless its obvious something needs to be done sooner rather than later. The staff always make you feel welcome and at ease. I would definitely recommend Dr. Zombeck and her staff!

Posting for my husband, Daniel Byrd, 'Normally I would give a good review as I have had services…read moreprovided for about a year, but on this day, this Dentist lost my business, as she did my wife's in a similar scenario. On this day I merely mentioned the problem I had in post op pain from a procedure she did and Dr. Zembeck, who refuses to provide pain medication or antibiotics, reacted with a 'take or leave it attitude'. When you tell a patient who simply wants to get good dental care that "...maybe we aren't the provider for you.", you are inviting the patient to disappear in a my way or the highway scenario. I chose to disappear. This Dentist on this day attempted to extol her own credentials and knowledge while belittling and berating me for having gone elsewhere to immediately deal with an infection and pain I believe her office caused. She even impugned the knowledge and experience of my own primary care doctor when dealing with my post op issues, with an attitude of superiority and condescension. This Dentist exhibited no empathy, made no attempt to discuss my concerns and fear of post op pain, made no attempt to connect with me, except to say that I "demanded" of them a course of pain management provided by other dental providers, which wasn't true. To sum it all up, I feel this Dentist on this day acted arrogant, self centered, self aggrandizing and emotional, made no attempt to "hear me", and was only interested in putting forward her own belittling, screechy, know it all attitude. As she walked out of the room and I was preparing to leave, this Dentist even invited me to have my dental records sent elsewhere for continued care, as of I didn't know this. Not a professional attitude in my opinion. Not at all.'