I have been seeing Dr Lucks since 2006. We moved for a few years and came back this year. Dr…read moreLucks is incredible, he takes his time with you , he is patient, and really listens to your concerns and medical problems. He goes out of his way to find out what is wrong with you and to find the correct treatment. Dr Lucks genuinely cares about each patient and makes you feel special. Ebony his assistant is amazing! She is the most amazing multitasker ever, and she gets everything done! She has an incredible personality, is always upbeat and goes out of her way to help you! This is by far the best Dr's office in Columbus!

02/10/26 visited, said nephew had flu B. Supposedly, called in medication. Pharmacy never…read morereceived. Office girl said she called pharmacy & left message. Day 2, still no scripts received. Impossible to get anyone on the phone!! Zero stars for No customer service. You call them, after holding forever, recording says no one available and disconnects.

I am extremely pleased with this office. From the beginning of making the appointment, to the…read morevisits, have been on time and very hands on. We just moved here and found this office and they are stuck with us now! Excellent staff and Doctor!

I had an ear infection that had started up, decided to stop by as a walk in and was taken straight…read moreback. After a quick exam and answering a few questions I was out the door with the meds I needed to clear it up. Dr. Vance and his staff was very welcoming and professional. Highly recommend!

From the owner: Vance Family Medicine is above the competition in that the way we practice is simply no longer the…read moreway primary care is practiced these days. Here the patient is the BOSS. The patient is empowered to be in control of their health. The Vance triangular approach to patient care is a model of success that has proven effective for majority of patients. Through unparalleled education, evidenced backed treatments, and a hands-on approach, our patients get the highest quality of care hands down. The decisive factor that makes patients never leave, is their ability to have access to their Primary Care Provider at ALL times. This you will not find any longer in healthcare since the days of home visits.

The best Doctor you will find! His office staff is also great. always polite and helpful…read more Robin Brown

Dr. Lewis is a great doctor. He was compassionate, patient, and kind. I just moved here and did not…read moreget in for a few mo ths, but it was worth the wait. He went over ever detail, and did not rush me. At one point he slowed me down to get more detailed information. Again....his wait is long for new patients, but now I understand why. Highly reccomend!

One of the best medically facilities I have been to in Columbus…read more Staff and nurses were friendly amd helpful. Dr. Lewis was phenomenal. He was compassionate, patient, and kind. Highly reccomend!

Very nice office. Clean and updated. However, it is so large and busy, you feel like the staff is…read morejust going through the motions. The front office lady doesn't smile. Although she is polite, she isn't friendly or welcoming. She also smells very strongly of cigarettes, which I find unprofessional for a medical office. The wait time is a standard 30 min+, like any doctor's office. The provider I saw was nice, but she did not seem thorough. There was no patient education involved in my visit. As I said before, everyone seems nice, but no one is friendly or comforting. This office lacks those important qualities. Mediocre care.

Dr Valentine doesn't need a review because he is retired now. I was his patient for 10 years and…read morewas always treated well. If this person had a problem she should have talked to him personally or called and asked to speak to him. There's never been any new people in his office since I've been there. Suspect this person has a mental issue. Just sayin..

I read the Google reviews and thought this would be a closer and more convenient location/place to…read moretake my child than the urgent care we prefer. I checked in online and after getting there waited over a half an hour for my child to be called back. For urgent care that seems like not a long time at all. However, no one was there. The receptionist let me know that in the nine hours they had been open my child was only the eleventh person of the day. The nurse was not the friendly with my child and I felt like she was a bit aggressive/impatient trying to do multiple swabs. We waited another thirty minutes for the doctor to get off the computer and come in and see us after swabs were done. I know they ask for a review when you leave so I wanted to make sure I gave them one with honesty. This is not a place I'd go to a second time. Plenty of other choices for urgent care with friendly staff and better wait times even with more patients.

I just had the worst experience…read more My son hit his eye last night on his bed. Him and his siblings were playing and he hit it on the bed. I checked it out last night there was no scratch or cut or bleeding nothing. So I sent him to bed with a cold compress. Got him up for school this morning same things looks fine he's still complaining of a little pain. I give him some Tylenol and send him to school thinking it's sore or maybe he has a headache from it. The school called me earlier to come get him because he was still complaining of pain and just wasn't himself. So I go get him and TRY to take him to be seen. We got there at 11:50. I register him since we've never been there and I select the appointment time for like 11:51. We sit down. It's not until 12:30 and another person walks in that I realize we should've gotten a code to check in which we never did. So I figure that out and we eventually get called back at like 12:45. Then we sit there like 1:30 the doc finally comes in and says they're gonna do a basic eye exam but they think it's fine which is what I suspected anyway it's fine just sore. Then we sit for another 30 min until 2pm. All in all we were there for 2 hrs to have absolutely nothing done. I finally had to get up and just ask for our school excuse and leave because we legit couldn't wait anymore. However, that's really not even what I'm upset about. The doctor walks in and she's talking to me and my son and then asks to look at his eye. She gets right in his face and coughs!! She coughs once, backs up a bit and coughs again maybe a foot away from his face and then finally seems to realize and catch herself and covered her mouth. With her hands, and then didn't try to wash her hands or put gloves on. I try to be as understanding as possible. Stuff happens, it's life. But that was ridiculous and I do expect a certain level of professionalism from a medical provider, I expect they at least know not to cough in their patients faces, so they don't possibly make them sicker.