I decided to leave my gym because their spin bikes were broken and never serviced, the floors in…read morethe group exercise room were never swept, and they allowed the kids to sit and watch movies while in the kids' club. I am so happy that I joined American Family instead. I like group fitness classes because I am too lazy to push myself on my own. I need to know that I have to stay for an entire hour and have someone there to motivate and push me. American Family's class schedule is amazing. You simply can't use the excuse that the class you want isn't offered enough or isn't at a convenient time. Their classes run all morning/afternoon/evening. Their equipment is well-maintained. I love that every fourth Saturday, they do a Parents' Night Out from 6-11 p.m. You can drop off your child and they feed them dinner, engage them in activities and show a movie at the end of the night. I am so impressed by their kids' area. While I'm exercising, my child is doing yoga, or playing on scooters, or swimming in the pool (with supervision). I am so glad I joined this gym.

1 star for the staff,specifically Sasha. 5 stars for the other members,and facilities. The place is…read moreamazing the facilities have everything you need and it's incredibly clean. However, the staff there is absolutely horrendous. However, the nicest person in the world works there and her name is Ginger. Honestly, she is a genuine saint and the sweetest person you will ever meet. Ginger should be taking that place over as the head manager, I bet that place would be the best gym in the state. the way she treats everyone and is always on top of everything like the head manager should be. everyone else there is as mean and two-faced and rude as can be my had an accident in the pool and we had just become members that week after that we were never treated the same again by anyone except Ginger if you have children don't go here because they will ostracize you and make you want to leave every single time you bring your children there if you don't drop them off in the kids zone. Maybe American family should read their reviews here and their memberships would go up if they listen to their our membership was canceled after 27 days because my wife was texting me while our two toddlers were in the pool with our and they said that we were not watching our children, even though we were both sitting on the edge of the pool with our feet in the water while 15 year-old was in the one and a half foot side playing with our kids. They have three nice staff members out of maybe 20 that's it. The elderly man at the front desk is as nice as can be and the young blonde haired was very nice & helpful as well. all the other kids,especially the curly haired guy with freckles are rude inconsiderate & snotty, because they are aware my family and I live in our 2 cars. Since day one after my 2 year old son had an accident in the pool,they've treated us different.

ACAC gyms are the bomb.com!…read more So this experience was kind of like going to CineBistro to watch a movie and then going to... a regular movie theatre. Once you go to CineBistro with the in-theatre dinner service, crafty cocktails, and comfy chairs, it ruins your moviegoing experience forever. You become a movie theatre snob, if you will. ACAC has the same effect... specifically the Short Pump location. I became a member about a year ago and ACAC Short Pump has been good to me ever since. The rooftop bar and pool, the floor to ceiling windows, the cafe, the sprawling classrooms! All of it is top of the line. I've always been curious about the Midlothian location, but when you live in the West End, traveling to that area is like going to Timbuktu. However, I happened to have a meeting in good ol' Midlo so I packed a gym bag and used it as an opportunity to ch ch check it out. When I first walked in I noticed how large and in charge the space was. I mean, it really was ginormous. But, it looked more like a giant warehouse with a bunch of machines than a health club, which is what Short Pump looks like. Also- I thought the basketball court inside the space was really cool until folks started playing and it got real loud. Real fast. That would be annoying to me if I'm just minding my business on the treadmill 3-4 days a week and I have to hear shoes squeaking and voices echoing. I digress. The one way that Midlothian beat Short Pump? The pools! They have amazing pools and an outdoor water park. Yes, Short Peezy has the rooftop pool, but these were so much bigger. In this case, bigger does = better. Another area that gave Midlothian major cool points? I left my favorite earrings on the stationary bike and didn't realize it until I was already in the car on my way home. I called the front desk and someone had already turned them in! I went to pick them up today and they were safe and sound in an envelope with my name on them. Thanks, Midlothian!

I have been a member for years and one of my favorite things about ACAC Midlothian has been the…read moregroup water classes, especially when they are in the outdoor pool. Unfortunately the facility's priority is the swim team. From late May through July the outdoor pools are used by the team morning afternoon and evening to accommodate families with different schedules. Even our weekly evening class that uses the deep well has been moved inside so the children who aren't on the swim team can play in the pool. Whenever I have brought this up with management they deny that swim team is their priority and say that we must share the pool. I don't think this is a fair statement since swim team has the pool 8-9 hours a day (not including meets)

I have been a member for years, but I am about to not renew. The conditions and the people seem to…read morebe declining and I am unsure why. I just don't feel in place anymore and I am not sure why? I will not make a change yet, but I feel one coming.

I posted the photo of the gym rules clearly requiring athletic shoes while lifting weights. I hope…read morethis clears up any confusion with the staff since it's literally posted on the walls

I've always seen Planet Fitness, but Orange Theory wins because I need someone to tell me what to…read moredo haha. I'm in the area temporarily for work and simply needed gym access for 6 weeks. Zanxy was able to help me out and showed me around the gym. She helped me feel welcome. The customers are helpful at maintaining keep equipment.

First time at this location. It is by far the cleanest planet fitness I have visited. There are…read moremany machines, and they're spaced out. Sometimes big gyms have a sweat smell, or feel humid despite the fans, but this location didn't have any funky stenches, and I felt cool even after a long workout!

This gym has a little of everything for everyone. Great environment, staff extremely knowledgeable…read moreand helpful. They make you feel like family and the community that the gym has is very supportive and motivating. Always a pleasure.

This is a great gym for the price. It's always clean, incredible variety of cardio equipment, and…read moremore than ample number of weight machines and free weight area, with a variety of new or newer equipment. They have some classes, but it's somewhat limited and the area where the classes are held also doubles as a Pickleball court. For $15-$20 a month this place deserves a 4 to 5 star rating. Most of the bad ratings are from either a former employee who is sore, or from someone that moved and wanted their monthly fee immediately stopped. Anyone dealing with any health club knows that if you're on a long-term contract, you gotta jump through the hoops. The best thing you can do here if you think you're gonna move, just go on a month-to-month contract. the worst you're gonna have is to have to pay an extra month for 20 bucks. Simple. If you want the big fancy gym with more classes than you can ever attend and saunas and pools, etc., then plenty of clubs at 4 to 5 times the monthly price to pick from but this place is hard to beat for 15 to 20 bucks a month for getting a good workout in, sweating to cardio, and working out with weights or machines.

Spent at least 20 mins today with a new employee trying to figure out how to use the system. She…read morewouldn't let me do a trial membership because I'm not a local. But somehow, it was ok to sign me up for a full membership which she was trying to sell me (without a trial). Why would I sign up without a trial? So we tried to either upgrade my partner's membership to allow guests, or get me a paid guest pass. She spent most of the time calling and texting her manager about how to do steps on the computer to any of these steps. We eventually had to pay for a guest pass. When we finally got in: Gym is dirty Locker room is dirty No locks on lockers Equipment seats are shaky / unstable Not a lot of variety in machines. Only one targeting glutes! This experience easily convinced my partner to cancel and change gyms.

This is an amazing gym, with all of the amenities. It's the only gym that I know of in Richmond…read morethat is a fair monthly rate and comes with great tanning beds, red light therapy, spray tan, etc. The only thing this gym lacks is a sauna. It's always clean and the staff is very helpful.

Public warning…read more... DO NOT trust this business, they use shady and deceptive billing practices. Personal training is impossible to cancel, and when you complete your contract, they will continue to bill you. If you need further proof, go to the better business bureau website - ALL Fs. Read the reviews, go to Google, you can find numerous complaints about their deceptive and illegal practices.

It pushes me past what I think I am capable of and motivates me to keep getting stronger and more…read morefit :)

Great gym! I love the variety in workouts, class time options, and easy-to-use app for scheduling &…read moretracking workout data. The coaches and staff are also wonderful! Would definitely recommend signing up for a membership!

This Studio changed my entire life.... It is an amazing community of incredible people. I am SO…read moreVERY grateful to have found such a place!

After moving to he area. wanted to get in better shape and get stronger. Oxygen and Iron studio…read morewas the best choice. You can take a small group session or go with undividual be on one training. Linda really takes the time to listen to you. Her training sessions are pushing you but only to what's best for you at that time. I feel great when I ginish a session. I love that I feel better and stronger in general.