*Parents with children with special needs - PLEASE READ!…read more My son was diagnosed with ADHD/Autism two weeks before I registered for camp at the Tuckahoe YMCA. He's very high functioning and has been in the school setting since pre-k. I let them know prior to registering about his IEP plan and some accommodations we have in place. They made it seem like everything was okay! June 2nd was the first day of camp. Why did they politely kick my child out the program? First we talked about doing half days because it was a new environment but when I went to pick him up they basically said let's go ahead & issue a refund! I'm so frustrated but also understand all of the children's safety is the biggest priority! I think the most heartbreaking thing is they didn't give my child a chance to adapt to the environment or modify the camp schedule. They immediately decided they didn't want to work with him. I say this to say don't waste your time sending your children here for summer camp if they have any type of special needs. They will not work with them AT ALL! They didn't give my child any time to adjust. I'm disgusted with this location & the staff here.

Wasn't really homme...very quiet....the workout machines were a little old and the tract is made…read moreof wood....i did like the locker rooms for the men..

Love its location but when school is closed it's over crowed with children ...the gym is not always…read moreavailable for basketball ....dont really like the location of the steam room and its co-Ed's deal...the men locker rooms needs an up grade.....

The Shady Grove YMCA is a pillar of this community. It is an excellent place for people of all ages…read moreto become better, healthier versions of themselves. Their childcare services are great for parents, and their youth sports programming is fantastic. They offer all different kinds of ways for you and your kid to be engaged.

Old facility. Small workout area. Limited class spaces. Feels like everyone is on top of everyone…read moreelse. Not a horrible gym, but could use some love.

Front desk needs some customer service remedial training on tone of voice and verbiage. I was…read moretold by her I was out of line by and bothering her by asking for an update about no pool guard after waiting for over 30 minutes. I was told she can't help me, there is no information, and that I was told when I came in to have coffee or leave because of the situation. Sad that there obviously is no guard back up system in place and now almost an hour later no one. I waited because of the timing of the rest of my day. This also is my second visit. And most likely my last. I can see why this gym seems under populated with guests.

I love this gym!!! The weight room and machine rooms are always clean and organized. You can view…read morehow many people are currently checked in online, so it's super easy to plan a visit during non-busy times. The pool, sauna, and courts are currently undergoing renovation, but I am so stoked for those to open back up because of how much I enjoy the rest of the gym. Also... my favorite part is that they have several FREE parking lots around the gym, which is a huge win for a downtown spot!

The YMCA is more than a gym. It is a community. And the staff at the Downtown YMCA make everyone…read morefeel welcome. Gyms can often emulate off toxicity or exclusivity, but the staff at the YMCA make sure that is not the case. They take care of the members and the equipment. Constantly seeking new ideas and spaces for engaging members in healthy living. I always feel at home at the YMCA.

Staff was extremely unhelpful. I went over there to swim, and I was told that because the class was…read morescheduled even though there was two people in the pool I was unable to use a lap plane. No one would even attempt to make an exception. The place is nasty, dirty anyway.

I have a membership based out of the Chesapeake peninsula, but when I came here to use my…read moremembership Miss Sandra told me that she couldn't find it in the system. She said that the system was out of date and doesn't always work. She then asked me for the phone number to the YMCA where my account came from so that she could call them, but obviously I don't know what it is. How often does someone call a YMCA and I'm pretty sure it is her job to have those phone numbers herself? Miss Sandra then looked at me as if I was a liar who was just trying to sneak into her facility and didn't want to call for herself. I know for a fact that my membership is valid, because I just got a new tag from a different branch three days prior. Since this incident, I have been to three different YMCAs and my membership has worked at all three with no problems. In fact, I went to a branch in downtown Richmond after I was denied from this location, and the wonderful woman working the front desk helped make sure that my membership would work at all locations within 5 minutes. Not only did this kind woman help me, she did it with a smile on her face. She was happy to help. On the other hand, Miss Sandra was the opposite. She wasn't willing to help or do her job to ensure that I could use the facility, but instead looked at me as if I was lying straight to her face. I really didn't appreciate that as I am sure that nobody does. I didn't bother to argue with her, because frankly I do not care. I am more than happy to visit any other location where the management has an ounce of respect for the people that pay to use these facilities and are happy to do their job. Needless to say, I will not be going back there because of Miss Sandra and simply the fact that there are better YMCAs within a 15 minute drive.

The first and last time we used the childcare my husband and I had a negative experience. Upon…read moredropping off the kids we were given the break down of the rules. One rule seemed weird to us, stating regardless of us all being on the same account, consent would be needed about who can pick up and drop off the children each time (if I dropped them off he wouldn't be allowed to pick them up if he finish first). If this is a safety procedure we respect that just never experienced this before. Mainly the bad review was because of the experience my children had during this visit. They were restricted to play with the toys you all have. Dance time the kids were informed they had to stay on the colorful mat (small area rug) and was not allowed to get off because they didn't want the kids to make a mess. My children ages: 1, 4, 5 and 8. The 8 year old mentioned to me he didn't want to dance but was instructed he had to. The 4 and 5 year old spent most of the time trying to keep their 1 year old brother confined to a small colorful mat. Not sure how long this went on for during our hour workout but the kids mentioned 3-4 songs. It would have been nice for the kids to have access to the toys and to freely play with them until pick up, instead of the workers worrying about them making a mess. Also my most recent visit when I was using the incline treadmill I had an experience with the custodial member (wearing dark blue shirt, hispanic lady, black long hair in a pony tail). Although she was friendly she was mopping the floors in between the treadmills while in use by people. She spent a couple of minutes cleaning under the machine that I was using since I had the incline maxed- all the way up. She was nice and made conversation that the incline was helping her get a deep cleaning. I decided to get off and she was like "no don't put it down", proceeded to clean. I am pretty sure she could have completed a deep cleaning under the treadmills when they are not in use. This type of distraction could have caused an injury especially on treadmills . Hopefully the workers at this location can be more mindful about this in the future. Thanks for reading my concerns. I will also leave a public review for members and future members to be aware.

First of all I love the amount of equipment they have in the exercise area, and I love the vast…read moreindoor pool. I also love that they have a walking/running trail behind their facility with what is probably a man-made lake. The major thing I wish I could change is that when I first started at a YMCA when I was a kid it was a place for anybody and everybody to do some kind of sport or club. Here they don't have very many activities for teenagers. They do have something that a wonderful man named Josh does every so often that my teenager loves attending.. movie night, dodgeball night, pizza night, laser tag night, and so on. But it's hard when you have a 16-year-old that would like to do say a weekly summer soccer camp or maybe participate in some kind of swimming, but the cut off ages are like.. twelve. One of my kids off to participate in basketball but he's past the age limit to join for a summer camp. Like I said back in my day it didn't matter how old you were.. there was no age limit because they wanted people to be off the Nintendo games, away from the television, and away from any kind of trouble they could cause an inside doing something productive and positive. I think we're really stuck with me the most was three days ago while I was in there I heard a mother trying to sign up her sign for one of the summer sports camps but they told him he was too old to do the soccer one and it looks like it really bummed him out. I mean I know he can't go into a younger age group, but he shouldn't have to NOT be able to participate in a sport he wants to do because they have a age cut off. I feel like maybe if they get a few more people in there too work it maybe a 17-year-old can play soccer in a group with other late teens. And this has nothing to do with the Teen Nights! My daughters and son love that they at least have that!

This place is welcoming and well-run. Staff is friendly, there are plenty machines of a variety of…read moretypes, the pools are clean and staff maintains everything well. There's a choice of several classes or you can just do your own thing. Plus, it's economical. Really enjoy coming here.

I usually go to the American Family Fitness located in Midlothian on AmFit Way. I finally went to…read morethe facility off of Hull Street. Many of the members at the AmFit facility recommended this place. I'm glad I came here! Here's what the Hull Street (Swift Cteek) location offers over the location on AmFit Way: better equipment, warmer pool water, working equipment, friendly employees, better management.

The staff is incredibly friendly and professional! This smaller YMCA is clean and boasts a…read morefriendly atmosphere. A true neighborhood gym where all are welcome.

Great Family environment! Staff always pleasant and has the feel that everyone knows each other…read more The only reason it's lacking the 5th star is because i's small and lacking equipment and of course has no pool. But, this place does have lots of exercise classes and great for a quick workout.