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    Midlothian Family Practice

    2.6 (14 reviews)

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    Family Practice Associates - Scott Trawick, MPAS, PA-C

    Family Practice Associates

    2.5(28 reviews)
    13.6 mi

    I love this place! Best service I've ever received at a dr'a office. Today I had a unique…read moreexperience. My pharmacy was giving the run around about a prescription. So I called my physician (nurse) Rachael Martin (incredibly awesome at what she does and always positive - love her energy). I spoke with her assistant, Jen. Jen is also very helpful and great at her craft! Jen did exactly what she was supposed to do but the pharmacy still got it wrong....so I had to call the dr's office back. I was going on a hurry so I asked the lady (Dianne) if she could get in touch with Jen to work this out..::Dianne paged or called Jen - but Jen didn't answer because she was busy. So Dianne went out of her way to find Jen and tell her the ongoing issue. Then Jen proceeded to call the pharmacist. This isn't a one off experience...no - I've never had this exact same issue but the doctors, the receptionists, the nurses and assistants have always gone out of their way to help, smile, and just do whatever they could to help. I recommend this doctors office and specifically Rachael Martin and Jen! Awesome team.

    I gave one star only because there isn't an option for zero…read more Family Practice Associates was my primary care provider for the past six years--and prior to that, I was a patient there for another seven years. Unfortunately, my most recent experience ended that relationship. During a recent visit with a PA (whom I was seeing for the first time), he relied on lab results that were over 15 months old to conclude that I needed to be placed on a statin and switched to a different blood pressure medication. What was particularly concerning was the complete lack of a measured, evidence-based approach. A reasonable starting point would have been: "Your last labs showed elevated cholesterol--let's order updated labs to see where things stand today and then discuss next steps." Instead, the conclusion was immediate: I should begin a statin. For context, I scheduled the appointment simply to refill my blood pressure medication and request updated labs to evaluate several health markers I've been actively working to improve over the past year. Without asking how my current medication was working, the PA stated he wanted to switch me off Losartan--apparently unaware that another physician in the same practice had already adjusted my medication two years ago with excellent results and zero side effects. When I pointed out that the lab data was outdated and that I preferred to obtain current labs before making medication changes--particularly starting a statin--I was subsequently dismissed as a patient. Not for nonpayment, not for disruptive behavior, but for questioning a recommendation and asking for updated clinical data. Professionalism: none. Bedside manner: unacceptable. A special acknowledgment goes to the "Practice Manager" for finalizing what was already set in motion. The approach to patient care, clinical judgment, and basic professionalism here is deeply lacking. There are far better providers in the area worthy of a patient's trust and investment.

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    Aaron N. Hartman, MD

    Midlothian Family Practice - familydr - Updated May 2026

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