Midland friends: are you looking for a pediatrician or know someone who is? Let me tell you…read moresomething... Landon has been battling a cold this week, as many kids are. And also like many kids he was getting worse after the doctors office closed. I called the after hours line and Dr. Hulali (Kids Kare Pediatrics) returned my call, then proceeded to text me asking for videos and sound clips of Landon. At 10:30, he said don't take him to the ER but he needs to be seen now. Can you meet me at the office shortly? So off we went. He tested positive for RSV and Dr. Hulali sat with us checking his vitals and continuing to monitor him. Because of his symptoms, he was concerned about the severity and the threat it had to his respiratory system. Unfortunately, the medication used in breathing treatments (albuterol) can increase the heart rate and Landon was already over 200 so it wasn't an option. After his heart rate came down slightly, he said go home and get some rest but let's recheck him tomorrow and go from there. The following day we went back to the office only to be met by Dr. Hulali, his amazing and caring nurses, and his nurse practitioner (Jessica... the same NP who has seen Landon since who was a preemie and then guided us through him being readmitted for pneumonia) who I literally can't say enough kind words about. She is as amazing as Dr. Hulali. I can't stress the concern, compassion, and kindness each provider shows. I'm not sharing this because I feel the need to blast my son's illness on social media. That's not like me. Also, Landon is a champ and the kid is going to be more than fine. But as a parent, choosing a doctor and trusting them can sometimes be stressful/difficult. There are many good doctors, but it would've been so easy for him to say "take him to the ER". It's cold and flu season and doctors offices are beyond busy and healthcare workers are exhausted, I'm sure. When Dr. Hulali opened his office doors so late at night you could see his tired and red eyes. Jessica could've gave up after trying for his IV (dehydration) but instead she reassured and comforted Landon and me and said let's stop and try something else. These humans who work so hard during "sick season" could just do the bare minimum, but they don't. Landon matters. Dr. Hulali's patients matter. Jessica's patients matter. And that's what matters to me.

I honestly would like to say that this was a good place based on the reviews but it was not, The…read morereceptionist was nice and the doctor SEEMED nice at first but I went to take my son to the bathroom while waiting on results and he said to one of the nurses he thought my kids little bumps were from fleas (she freaked out) which FYI are not he has them bc that is how his body is reacting to the virus he has . so when he came back in the room I asked him once again what he thought they were and couldn't give me a straight answer it was basically i don't know. I went here for a doctors professional opinion and I did not get it. I have a VERY clean household despite what they may have assumed and that is not professional, I will not be taking my son back.

Took my 2 year old for a checkup Monday. She had to go barefoot to stand on the scale. She woke up…read morethe next day with ring worms on her feet and the clinic is the only explanation because I don't have it, there are no pets in the home, and she doesn't walk around barefoot at all. And now today it seems she's in the beginning stages of chicken pox!! Makes me question how sanitary this place is kept because my daughter has never been sick in her 2 years and only a day after taking her to the clinic she got ring worm and now possibly chicken pox.

My boys have been going to this facility for several months now. They are friendly, timely and…read moreattentive. Of course, we've picked our favorites of the staff, but everyone we have seen has been great. The facility is well maintained compared to its age. They schedule well so my 2-year-olds twins are seen quickly before their attention span is over, lol. Love how they have appointments well into the afternoon to accommodate my work schedule.

I have never been so offended in my entire life. We showed up at 3:30 for our appointment, waited…read more5-10 minutes to be called back, got vitals, the nurse left the room about 3:40 and said the doctor would be in shortly. We waited 20 minutes until 4:00pm before I sought out a nurse to check the status of being seen. She said she would check and be in. At 4:05 she walked in the room and said we arrived early for our appointment, that it was at 3:45pm and could we keep waiting. I said of course, yes. Now at this point it's important to note I have anxiety and adhd so it's very hard for me to sit still. She comes back at 4:10 (25 minutes past our appointment time) and said the doctors both got stuck in behavioral health evals and I was okay to leave. I said, "are you sure?" at least twice (anxiety) and said I didn't mind waiting. She assured us it was fine to leave. A couple weeks later I get a letter rejecting us from the practice because "I wouldn't wait 15 minutes past my appointment time." As noted above, we didn't leave until 25 minutes past. I called the office manager to politely clarify the situation, mentioning I have anxiety and the nurse reassured me several times it was okay to leave. She said she would call me back that day or the next after speaking to the providers and she never called me back. A week later I called again, spoke to the office manager, and was told I waited impatiently. I asked what she meant. She said I seemed impatient because I was shifting in my seat. I reminded her I have anxiety and mentioned I have adhd... that it is very difficult for me to sit still and I again reminded her that the nurse/doctor okayed me to leave. She said it didn't matter, they weren't taking me back and promptly ended the phone call. Here's my vent...Are you freaking serious? I have trouble sitting still because of a *medical condition* and you're ejecting my kids from the practice? You're punishing KIDS because I "Seemed" impatient!? I reassured several times we didn't mind waiting and that I wait 2+ hours for my cardiologist sometimes but that doesn't matter. I can't sit still so my kids can't see you? Awful hateful people. The only reason I am giving 2 stars is because Dr. M is actually a really good doctor.

Terrible!!!!! The doctors are great though (If you ever get back to see them). The ladies up front…read moreare absolutely terrible. The office manger WILL NOT get on the phone to explain the issues or answer simple questions. The front desk is more worried about the right codes for insurance than your time. If you do get to see the dr then congratulations!!! Please consider other practices if you have a young one or have hours of distractions for them!!!!

Moving here I was very worried about finding a pediatrician for my kids. I am so glad I was…read morerecommended this office. From the front desk ladies to the nurses to the doctors office have no complaints. They listen to all of my concerns and don't make me feel dumb for any of my questions. We can usually get seen the same day and rarely have to wait for long to see the doctor and if we do they are so apologetic.

If there were 0 stars I'd give it. The front office is trash, I'd never ever leave a review on an…read moreoffice who I've been loyal to for the past 13 years maybe more , they pick & choose when to use their policies , they pick and choose who they want to deal with , the ladies even the front manager Adriana who thinks is nice to correct me when I pronounce the name Sanjay wrong. & Monica who placed me on hold because she didn't want to deal with what I had to say. I take my kids Dr apts seriously & I will be looking for a different provider .This place is trash! If you have Medicaid do not come here they will put you at the bottom of the barrel . Also will count missed (which I've not missed one I've called wether it was with in 24 hours it was still a call. I love dr Patel I love Meagan but their staff drives ppl away!

trying to make an appointment at this place is a joke. I was calling in November for my two…read moreyear-old who was broke out in hives to get him a follow up appointment as he was already a current patient. I finally gave up after calling multiple times and never getting a callback or getting through to talk to anybody. In May, I got a text about an appointment reminder. So someone in their office made an appointment without letting us know, 7 months out! now I'm trying to call to cancel this appointment because we went somewhere else that actually gave us answers after the first appointment. We had been working with this allergist for over a year and could not get to the root cause of my two year olds allergies. I went to a homeopathic doctor in town who did a blood panel at the first appointment and gave us answers on his food allergies within a week!

We went to Vital Care today to treat the family. We had been to another "walk in" care place twice…read morein the past three weeks with no luck of relief. After meeting with J K Willis, we were very impressed. He listened to our symptoms and talked through what it could be and what it couldn't be. He was very helpful and cared about us. The best care we have had since moving to Midland 2 years ago. We highly recommend J K Willis!

Arrived at the care center 10 min till 8 to get a strep test for my son. They had their doors…read morelocked already. If it says till 8 they should be open. If not say your closing at 7:50. Very rude