We were looking to upgrade our furniture and decided to stop in at The Brick on Regent Ave. We went…read morein and looked around and this very nice young woman introduced herself KAYLA P Well a new dining table and chairs picked out Kayla helped out the to the end. No pressure. Was never rushed just a great sales lady. 2 weeks later looking for end tables. Lamps. And accent chair. You got it Kayla to.the rescue. Once again very professional. A week later decided a new TV was a great idea. Once again Kayla was very informative and we decided on a Samsung 65". Great tv and great price. I know this sounds unreal but its not. 3 days later back at the brick and picked up.the ottoman for the chair we bought and can't have i.big tv without a sound bar. Kayla helped us every.step of the way. Just awsome. If your looking for furniture or anything house related please stop in at The Brick on Regent and ask for Kayla. Tell her Dale sent you. You won't be disappointed.!!!!

I purchased a sleeper style sectional last year from the Brick on Regent and purchased the…read moreprotection plan they offer with it. I made a warrant claim, as the couch was defective and falling apart. Despite them advertising that they would cover 100% of the cost when purchased, they only provided me with 70% of cost. I wasn't thrilled but it wasn't the end of the world. I then decided to purchase a love-seat recliner from a salesperson named Chris. Everything seemed pretty straightforward with the purchase at the time. I got a call a couple of weeks after purchase confirming that delivery would be on a specific date. Due to my work schedule, I had to book off the entire day in order to be home. I get a call after the purchase asking if I'd like to buy warranty on the couch, and I agree. I go back in to the store and meet with Chris, who helps me with the purchase of the warranty. Right as I purchase the warranty, he says he might have made a mistake on the delivery. I clarify what that means, and he says to not worry about it as he will fix it, and it's just a technical problem. I confirm with him that I should still expect delivery on the agreed upon date and he says yes. Fast forward to the day before the expected delivery, I receive a call from the Brick, asking what day I'd like to have delivery on. I told them that it was already confirmed for tomorrow, but they tell me that Chris cancelled the delivery date when I came in to purchase the warranty. I asked to speak with Chris who just continued to dodge my questions and told me I have to book a new date. I asked to speak with the manager, Steve, who was also unprofessional and just kept telling me that Chris told me previously that he changed the delivery date (which was incorrect). When I told him how frustrating it was that I took a day off work for nothing, he told me that I got the couch on sale so I should just be happy with what I'm getting. Not only was it beyond frustrating to have my delivery date moved for no reason, and not being told about it until the day before, I was also extremely disappointed with how Chris and Steve dealt with it. I've shopped at the Brick on Kenaston and bought about four different types of furniture from them. Every purchase from the Brick on Kenaston was seamless, and the staff were super easy to deal with, however this is my first interaction with the Brick on Regent, and I am beyond frustrated. I will never come back here again, and will continue to never recommend anyone to shop here.

I had a great experience with Josy Furniture. Ordering was easy, the customer service was attentive…read moreand I was really happy with the product quality. I had been searching for months for a large studio work table. I purchased 2 Valencia Sideboards, placed them back-to-back and am really pleased with the result. As a new homeowner, I've been ordering a lot of furniture online. I was was truly impressed with every aspect of my experience with Josy Furniture and would definitely recommend them.

Be careful this business is very bad at responding, I ordered some night stands from them 16 days…read moreago and have written 4 emails and called 3 times to see when my product will arrive, no answer at all, they also sell on ebay watch out. The good thing is I used credit card will probably dispute it very soon.

Good day; If you are in need of top quality service I highly recommend these guys to service your…read morepower equipment needs. The staff was very friendly and helpful. No other place to go but here, two thumb's up.

Wonderful experience from start to finish. Top notch customer service! Highly recommend Jonathan…read moreand the rest of the IJL team. Look forward to more purchases here in the future.

My husband called the store two weeks ago to get service on a Breitling mechanical watch...last…read moreRepair and cleaning was done at this store was five years ago (500 dollars) He was told that they weren't open due to COVID and they would call. On April 30 Sunny called and said he could come on Monday May 4 to drop off the watch. So Monday May 4 he drives 40 mins to drop off the watch at the store. He was told no we are not accepting watches for repair? He said I was called last week you were? The sales lady said no, we had a staff meeting this morning and we now aren't? It sure would of been nice if somebody would of called to tell us not to come? Wasted a hour and a half drive and time for nothing. I wouldn't recommend them for service on high end watches. Deal direct with Toronto who fixes the watches on there behalf. Customer service wasn't a great experience.

Amazing service at EQ3! The staff, especially John was helpful, knowledgeable, and made the…read moreshopping experience seamless. Great quality furniture--highly recommend!

Wow it's amazing furniture and very nice management I don't have a words to explain I Love EQ3read more

When our fridge died two days before Christmas, I headed to Bains. Chris was amazingly helpful, and…read moretook his time and answered all my questions. He was incredibly knowledgeable, having grown up in the family business. It was a far better experience than I've had in big box stores. His prices were just as good as boxing day prices anywhere else. I highly recommend!!

Absolutely stunning and unique furniture. Continually get compliments on our selections. Prices are…read morehigher but I believe you get what you pay for. In finish and quality. Staff are excellent to deal with and extremely helpful during and after sale. Many thanks Mark, Hank and others. We had many questions as we were finishing ourselves and were apprehensive and didn't want to screw up these fine pieces of furniture. Pieces turned out beautifully. We love coming in and seeing the amazing pieces on display, many are truly furniture art! Thanks again

I did a survey online for Faveri's in exchange for a coupon for our next visit. My husband was…read moredriving through from Mtl to YYC so I asked him to use the coupon and purchase two pieces of furniture. He made the purchases and forgot the coupon. He went back before the store closed an hour or so after the purchase and they made an excuse not to honour it, saying the salesperson who helped him had to do the transaction. Well, my husband was on a schedule for work and could not stick around until the next day the salesperson returned so they said they would call us and honour the coupon. They never called. It is a year and 2 months later. We were regular customers at the Calgary store. We are disppointed at the service.

Mark, the owner is always fair and honest. He will pay and sell for a fair market value and I…read morereally trust his appraisals. I highly recommend making him your first stop and I always drop in when I am in Winnipeg to see what he has in inventory for sale. Dave