The Medical teams were VERY thorough and considerate. I…read morehave an appointment in June. The lady who called me (Jackie), to make my June appointment was very patient with me, too,

Absolutely terrible communication!…read more The cardiology department has the rudest phone staff that I've ever encountered. When I first called, I was told that they need 2-3 weeks to process a referral, and then when I finally reached them (10 phone calls later), they're booked out 6 weeks. If I could leave -0- stars I would. This has to be one of the most inept medical practices in CT, and I'm ashamed that they're part of the Yale network!

CT Orthopaedics is hands down the best IMO…read more. I've been a patient of Dr. Mark Lorenze's for a little over a year now. He has been helping me with my Dequarvin's which I have in both wrists. The pain is awful at times, and has lead me to having cortisone injections and going to occupational therapy. The thing about Dr. Lorenze that I appreciate the midst is that he NEVER pushes surgery right away. I'm under the age of 40 and tendon release surgery is the last resort. Dr. Lorenze's bedside manner is the absolute best. Always empathetic, compassionate, understanding, and all around professional. Between going to his office in Essex and Madison, both places are well kept, always clean, and welcoming. Not once have I ever experienced anything bad while in the care of Dr. Lorenze. His medical assistants are wonderful as well. I've never felt more comfortable anywhere else. I'm currently in the midst of more occupational therapy sessions - to which I feel are going really well! If for some reason OT does not work out for me in the long run, I will opt for the tendon release surgery. It's a quick procedure and I know I'll be in the greatest of care! Dr. Lorenze's knowledge and expertise show for sure - he is very intelligent. I absolutely refuse to go to Yale New Haven or Hartford Hospital for any kind of treatment for my orthopaedic issues. Special thanks to Dr, Lorenze, who continues to provide the best quality care for me as I continue to navigate the world of Dequarvin's! If it wasn't for him I probably would not be getting treatment for this painful syndrome.

Making my way to the shoreline from Hartford area there was an unnecessary concern about finding…read moremedical care - I can now say Dr. Mark Lorenze and his staff have obliterated any lingering concern. All the things you want in a doctor and his staff are in place. The staff is professional, concerned, efficient, and friendly. I went to see Dr. Lorenze for three very different issues - hands, elbow and knee; understandably he handled each different from a medical but Dr. Lorenze was consistent from a patient perspective: Kind, listened, and explained the issues, providing detail and still elicited questions. He "stepped" the process for each area so there was always an understanding of how we would proceed. IMPORTANT: I went in with a patient point of view I was going to need three different surgeries; Dr. Lorenze took the better approach - he never discussed surgery or short-term injections as a first options, he waited until he had all the information then methodically approached each issue differently. Hands and elbow did not need surgery, was provided information on both and they are no longer an issue. My knee required surgery, the date was set quickly, the surgery center was fantastic, all staff were nice, professional, provided detailed explanations, Dr. Lorenze met with me and answered all questions. Surgery went perfect, everything i experienced was explained before I left for home so i was prepared, follow up visits were reassuring, i was provided surgery photos of before and after, had questions answered, and now its off to rehab at their own rehabilitation office connected to Dr. Lorenze's practice. Class act, professional and skilled.