There is currently an active DPH investigation into the Beit Paley Center for gross negligence due to their failure to meet the most basic standards of patient care and consent. Do not send your children here!!! My child was a patient from January through June of 2025 and we were never allowed to appropriately consent to her provider's being an intern/supervisor team. We never even knew that the individual providing treatment was an unlicensed intern as opposed to a fully licensed clinician. The intern, Genesis Ramon, held herself out as independently licensed through complete and total omission of credentials, supervision level, and authority scope. She did not involve her supervisor once we raised concerns regarding safety and well-being of our child, which Connecticut law mandates interns to do. Clinical attestation by the supervisor, Angel Roubin, occurred retroactively. Anywhere from weeks to almost 2 months after appointments. I pulled her from treatment after Genesis agreed to a treatment plan which was too directly involve us only to completely and totally shut us out. She does not care about patients and only cared about getting her degree and using our child as a guinea pig. read more

I'll admit, the emergency room is pretty good. That's it. This group provides the worst primary career I have ever witnessed across four different states. They are concerned with two things, immediate threats to one's life and liability. They do not care about quality of life nor have any treatments for them. This is true across their PCP, urology, GI, radiology, and beyond. Therefore it is not the doctors, but the corporation and its priorities. If you aren't dying, go somewhere else. You are just a number with a dollar sign attached to these people. read more

I took a bad fall and I broke my femur, which the largest bone in your body !! And I had a lot pain and in my back and neck also . I know that I most likely have a concussion and whiplash but that has been determined by my doctor or the orthopedic doctor who was in fixing my hip pain !! Anyway like I said before I was pleasantly surprised by the way Middlesex took of me and I was very happy impressed!! The practice surgeon was very knowledgeable in his are of expertise!! And I would hesitate to recommend him or his group , either !! read more

Surgery for Gallbladder. Dr Klimovich was great! the attending team was also Great! I was well attended, cared for and confident in the process. MH is my go-to even though I moved a bit away. read more

Both Middlesex Hospital and Middlesex Family Practice have been excellent. Have used many times over the years (ER, hospital stays, surgery) and have found hospital care very good and caring. Family Practice has always been good, especially Dr. Williams!!! Others in practice (residents, APRN, etc.) also great. My only complaint is long waits when calling in and frustrating phone system. But patient care representatives have always been helpful. read more

The medical staff, were extremely unpleasant, unprofessional, and unethical. The only positive experience was the Security Guard that helped me with a wheelchair since I can't walk and the young lady at the check in and registration. But the Healthcare medical staff, evidently HATE their jobs and patients. read more

Middlesex Health - Gave me a crappie slipper that agitated my injury for my sprained foot. They were mean and callous. - Hospitals Near Me - Middletown, Connecticut

My S/O was recently admitted for a surgical procedure that required an overnight stay. On 8/10 he had a shoulder operation which took place at an outpatient facility. The surgeon, Dr. Kuhn was absolutely fabulous! He is well known and has received numerous awards. All was going well for my S/O up until 8/23. We went to MOSA for his follow-up. Kevin Belanger was the PA who my S/O saw. Kevin is a great person who has a sense of humor that makes me laugh every time! The sutures were removed. 1 of 5 incisions was not ready, meaning there was something not right with it. All 5 incisions had the sutures removed regardless. We left MOSA in hopes of not having any issues. Sadly, about 3 hours after we got home, that one incision started to ooze. I started to worry and made phone calls. Not too long after, I got a call from the on-call physician and she was so kind! She and I spoke and came up with a solution. We decided that gauze would be best for now. So I did what we agreed upon. The next morning, I woke up and heard my S/O say "it's gotten worse, the puss is oozing like crazy". Yikes! We made our way to the local Urgent Care center to have his issue addressed. Sadly, they could not do anything. So back to MOSA we went. After spending a few hours there, we were told that my S/O needed surgery to clean the incision out. So, at 12:30 we headed up to 28 Crescent Street to have him admitted. Surgery went well - but the graft placed on 8/10 had to be removed, along with the hardware that held it in place. Darn graft got infected! We have absolutely no idea how and why.. My S/O spent the night on 8/24 and 8/25. The nurses on third shift who cared for the man on the other side of the room were very careless! Leaving syringes with blood and other blood born pathogens in the trash cans (bathroom and hospital room) was gross! To top it off, they did NOT flush the bloody urine down the toilet! I saw it, as did my S/O. My stomach did not take it well - I began to gag. Talk about not doing your job.. I'd like to give a shoutout to Carin, the RN who cared for my S/O was absolutely wonderful! She was helpful, kind, professional, empathetic, and made us laugh! Shoutout to Emily, the PCT who helped care for him. She is just as wonderful as Carin! Nothing but kindness, empathy, compassion, help, and professionalism from both of these amazing ladies! Regarding the bloody urine and nurses not disposing of someone else's body fluids correctly, I hope and pray that nobody else will endure seeing what we did! Other than that, I recommend Middlesex Hospital for your medical and surgical needs! P.S. The CEO, Vin Capece is a great man - he knows how to run this place smoothly! I can't say enough about how wonderful he is! read more

Middlesex Surgical Alliance ? Middlesex Gaslighting Alliance should be the name of this facility. A Nurse Navigator named Louise White , did something unprofessional, I tried to report her not realizing how much and how many staff cover each other. I'm talking about Professional healthcare providers. My experience was unbelievable, never thinking that something like this could happen to me. From now on when someone speaks of an incident that is hard to believe I will not be quick to dismiss their concerns because it actually happened to me ! ( well maybe the woman who complained about being gaslit because she's been pregnant for 32 months I actually feel bad for her ) . The same people who supposed to care about a person's physical health only to try to destroy their mental health just to protect a staff member or the reputation of their facility is one of the lowest things a doctor can do. I don't care how good people say the doctors are ,As long as everything goes smoothly you're fine, god forbid something goes wrong you'll understand what I'm saying. read more

In patient care. I was admitted through the er by ambulance with absolutely no wait. Immediately a team assessed my condition and begin to treat the afib that brought me in. They worked ceaselessly to bring it under control and at the same time assess the stomach pain that I was also experiencing. Over the next two days I saw many Dr's of all specialties and had many tests. Not one time did I feel anything but well cared for or that I was anything but a patient. Everyone took the time to talk to me, explain what was going on and to keep me informed. They were responsive to my needs and were always there when I needed someone. The nurses and the aids were amazing. Friendly, competent and delightful. Especially, Cindy and the rest of the crew on ccu 2. My phlebotomist Anna had the softest touch and deserves special mention. Really I could go on and on about everything. Except, the food, as liquid diets are no fun but I understand the food is quite good. Just felt I had to post this to show appreciation for the excellent quality of care I received. Thank you to all at middlesex hospital GB read more

10/22 I received a call from a lady explaining her statistics to me about why they use robotic calling. She hardly let me get a word in and talked over me every time I talked as if my opinion didn't matter. I tried to be patient and listen. I finally said what I had to say and hung up. By far my worst experience with a hospital ever. I hope the woman I tried to speak with has ZERO to do with patient care and only takes care of administrative tasks. read more

Mom admitted with new and lethal illness. Everyone so kind and compassionate. Top notch care. Fabulous. Thank you.

Strongly suggest if you are looking for support that you go somewhere else. I am 64 and I have had 3 major surgeries at Middlesex over the last year and a half and as such received support through this agency. My therapist Janine was promoted and promptly abandoned me, after saying she would transfer me to a colleague, scheduling an appointment to do so, then doing a complete about-face. I would not count on this agency for services. Total lack of professionalism and caring. read more

Dr. Reddy working at Middlesex Primary Care took it upon herself to not respond to my on call page over the weekend. I woke up symptomatic and wanted to discuss recent imaging. After 8 hours of not hearing from her I called the on call again. This time I expressed my frustration after being dismissed all day. She then decided to call, 8 hours later! She stated that she doesn't go over routine imaging over the weekends. My scan was NOT routine and I was SYMPTOMATIC. She wouldn't know that because she took it upon herself to not call me back. If she felt my concern wasn't important she could've at least had the decency to call me back. Instead, she screens calls and decides if your concern is worth responding to. News flash, this is your job, you don't get to dismiss patient concerns. I would like to know when you decided that you didn't want to help people? I'm a nurse working in healthcare and everyone deserves quality care. You won't get that from her. She's desensitized and couldn't care less. Go elsewhere. read more

Horrible experience my mom get admit with a pain and after they gave her a lot of antibiotics that doesn't works and cause her heart problems they tranfers her to another hospital unstable and with blood pressure low read more

Negligent, lazy incompetent staff who dropped the ball big time with my family member, and as a result could have cost someone their life. If you or a loved one needs mental health treatment DO NOT go to Middlesex. I am appalled at their staff. They failed BIG time!!! read more

This hospital is a joke period if you want to have your time wasted, not get answers yethere's a big misdiagnosed and mistreated. Definitely go to this hospital Yes you have dignity and self-respect, go anywhere else but this facility. read more

While my next trip was an improvement over first, I still stand by my first assessment. IF YOU ARE IN REAL PAIN, SEEK DIFFERENT ER IF POSSIBLE. No reason to think their ER still does not hold that prejudice. That said, the next incident I had was less pain so much as more infection. I had to be put on steroids and such. The ER doctor listened and I was treated much sooner. Certainly, improvement I appreciated greatly compared to my last visit. However, the reason it's still low on stars is their ER got me sick. Again, the ER doctor was great but it bothered me they wore a mask for someone else saying they were sick and did not want to risk someone they considered immune-compromised but because I'm younger, no mask I'm less risk right? Well, I still got sick. Thanks Middlesex. Let your sick ER doctors stay home please. I currently live so close to their ER in an emergency its the logical place to go. Very frustrating position however. I try to wait an incident out as long as possible to avoid ER and see my normal doctor if it can be helped. read more

No!!!! Stay away. Not clean. LONG LONG wait time while I was in agonizing pain and brought in by ambulance. They didn't even listen to my major complaint and gave me Zofran. Kicked me out because they needed the room. So at 2am I had to wait for a ride. In the cold. In my slippers and pajamas. There was a fight in the waiting room so I waited outside. NEVER ever again I would rather die at home. I felt like a huge burden. read more

For a hospital ER, it's nice! Went in on a Sunday morning with a possibly broken foot. The waiting room is lovely, made extra lovely by the fact that it was empty. The two people at the front desk were super helpful. I was in and out in no time. I do remember reading an article about wait times at CT ERs and I believe Mjddlesex was on the lower end. The only odd thing was the ER parking lot was completely full, and I have no idea where those people were. They weren't in the waiting room! The hospital might want to keep the gate in the parking lot down so that neighbors can't access it freely. Hopefully I don't need it again, but if I find myself in need of emergency care, I will definitely be back!! read more

Horrible experience. Presented with severe pain. Transferred to this hospital from another hospital for further testing. No pain medication, no nurse, no doctor after being in a room for over two hours. More than one star because the triage nurse and the diagnostic tech were nice. Got no pain relief and no diagnostic results. I would very actively try not to come here again. read more

If you love your family and wish to be kept informed of the health of a family member, do not allow any family member to go to Middlesex Hospital. About a month ago my brother was rushed to Middlesex Hospital. I called the hospital repeatedly for information regarding his condition. I also called his listed physician on several occasions to obtain information on his condition, leaving my phone number for return calls. Never did I receive a telephone call back; and the hospital staff refused to tell me even if my brother was dying. Well, my brother died, and never did the hospital extend me the courtesy of telling me how ill he was and whether he was about to die. I advise everyone never to send a loved one to Middlesex Hospital unless you do not care about that loved one. read more

Long story short, I am a recovering addict. The past experiences of me going to the Emergency department (while I was still using) were terrible ones. Soon as they know your an addict, the nurses treat u like garbage. Maybe not all of them, but the ones I had a few different times did. One of them even asked "why are you crying" in a very snotty tone because I was nervous. Fast forward to now, I have several years clean but having insane panic attacks. Everyone keeps telling me go to the ER, I refused because I did want to be treated like a piece of trash again. But it go so bad my fiancé made me go. Upon arrival, I was taken back very quickly. When registration nurse asked if I was on any medications, I thought twice about saying I was on methadone, but I was honest. They brought us to my room (ER room 1A) and I was met by a friendly nurse Katherine, only question she asked about the methadone was why I was on it. But she didn't bat an eyelash when I said why. She still kept her sane demeanor, and still treated me like a human. She checked on me every now and then asking if I needed anything. She knew I was having a very bad panic attack and was speaking to me in a soothing tone. No sooner did she leave did the dr walk in. DR. ZANKER IS THE BEST DR AT MIDDLESEX HOSPITAL. I have never been treated with such dignity and respect even knowing I was in recovery , he didn't even bring it up, all He was concerned about was getting my heart rate down and giving me something to help and getting me home. Not only that he saw how scared and anxious I was and tried making light of the situation and joking around and it did help. U have no idea how scared I was to go at first to be treated the same as years ago. But nurse Katherine, Dr. Zanker and whoever the woman at registration was in the first room they take you, she was very sweet as well. Thank you for taking my fear of the hospital away and treating me like a normal human being. This was the best experience I have ever had here, thanks to Dr.Zanker read more

Gave birth to my son here two months ago and couldn't have asked for a more pleasant experience. Nurses and doctors were respectful of my birth plan. Each step and procedure was always explained beforehand so I always felt in control. I was encouraged to labor in a variety of positions and different suggestions were offered. A birth ball, peanut, and squat bar were all available for my use. There is also a tub available for use (one for the whole maternity ward) which I chose not to use. After my son was born he was immediately placed on my chest and wiped down there. Recording height, weight, vitamin k drops, etc were all delayed until we'd been given enough time to bond skin to skin. The nurses also offered a lot of useful advice when it came to breastfeeding and taking care of my newborn. They were so supportive throughout my entire stay and I don't think I could have asked for kinder, more thoughtful care. Room was private and we stayed in the same room during our stay which included a private bathroom with shower and a couch that converted to a bed for my husband. I was never bothered from noise in the hallway. read more

I was taken to ER from the workplace due to seizures, decreased blood pressure, and fever. I was given intravenous fluids and released. My regular PCP told me that based on the reports received, he would have hospitalized me! I hope I never have another need for emergency treatment, but if I do, I will ask to be taken to a different hospital emergency department. I do not feel confident in the care I received and my PCP was not pleased with the care I received either! read more

Multiple emergency department visits over the years for my family with multiple issues. Always professional and thoughtful treatment and work up. Same experience for treatment when admitted. I know the hospital's reputation in the medical community state wide is top shelf for regional hospital. read more

Ever see an ER that is not, at best, organized confusion? me neither, until stepped foot into this facility. This hospital is immaculate. Granted its only Trauma II (that means gun shot wounds wont be going here), but it does have 75,000 ER visits a year. By contrast the busiest in the BX (Lincoln) sees 180K / yr- making it one of the top 5 busiest in the country, while Brookdale in BK has 90,000 ER visits a year . Anyway. There is no sense of impending doom in this ER. There are no chicken with heads cut off running around. No bitchy staff who dont want to do their job. You are not stacked up like sardines in this facility as every patient gets their own room. Its entirely EMR. I could go on, but you get the point. Most people are quick to bash hospitals if they dont get a quick fix. But Im convinced outcomes are better here because there is less stress on employees, patients, and family members. For gunshots. stab wounds, and broken beer bottles to the face, take me to Lincoln. For everything else, bring me here. read more

I'm from out of state (CA) and disabled/chronically ill since I was a baby. I'm in town for a girlfriend who was having renal failure. So I'm alone but had to be here, no caretakers or home nurse like I have at home. I know ambulances are for those who really need them so I decided to try to drive myself since I know my body. I walked in and instantly get judged or "assessed" as the triage ladies call it. They were saying how I drove myself & walked in and then went to get my own wheelchair. I know this looks suspicious but when you are alone you have to take care of yourself. They were kind of shaming me for being in a wheel chair although my spine was in so much pain. I have been in a wheel chair before & need spinal & neck surgery so the last thing I want to do is sit in a wheelchair. I was judged for all of my pain meds I had even though they have no idea without my pain meds I couldn't handle my 10+ scale pain daily & suicide is the only other option when pain is that bad non-stop. They did apologize and were nice to me afterwards so I'm not holding a grudge I can see their side of things but I always say don't judge until you know the truth. The doctor was nice but at the same time he didn't understand this is a routine thing for me and I know what my body needed. I needed 2 liters of saline and morphine drip. And maybe to be admitted for a day or two. Instead all I got was 1 liter of saline and sent home. I was told my vitals were "really bad and high BP and pulse was off the charts and made no sense". Instead of figuring out what was going on I was just sent home? They didn't ask if I was feeling better or if I could even drive home! I couldn't see, I slept the 4 hours I was there and couldn't keep my eyes open. Almost got in a accident on the way home, that's why I'm pissed (rental car). I was dizzy and couldn't see and I don't have much money for a taxi or to leave my car there to get stolen. I was in so much pain when I got back to my hotel and I took my pain meds and cried all night long alone and scared. I just woke up after sleeping 14 hours. My stomach is cramping, still dehydrated and in lots of pain that my morphine and norco are not helping. I just wanted to feel safe and be in good hands. I felt like they just thought salt water was a cure all. I get infusions frequently at home. My mom is worried about me. Instead I'm alone in a hotel room crying. I Know I shouldn't be here but if my girlfriend died and I wasn't here then I would regret it the rest of my life! I say go to Hartford if you have a chronic illness they may treat you better. ER staff admit they only know how to help physical wounds and not invisible illnesses. read more

The staff here are absolutely amazing. If you have to be hospitalized I highly suggest coming to Middlesex. The RNS and PCTs go WAY HIGHER than above and beyond. Their compassion for what they do shines so bright. In your most vulnerable times these people listen, care, and treat. Specifically the 5th floor RNs Ashley, Stacy, Zack, Liz, Teresa. All just outstanding human beings I can't thank them enough. read more

been waiting for 1 hour & 37 minutes in pain nothing has been done i feel like if you are short staffed start recruiting people it is not okay for patients to be sitting in a waiting room for so long Specially in an EMERGENCY ROOM if you are at the emergency room is because your problem cannot wait! ridiculous i will never come here again read more

DO NOT GO TO THIS HOSPITAL. I came to the ER with a severe respiratory infection and had been unable to take breaths without a coughing fit for months. When I came in the staff admitted me as a psychiatric patient and I had to explain to them that I had a respiratory infection after which it took them a long time to actually transfer me to a doctor to help. They were extremely disorganized, dismissive, and exploitative. They charged me $500 for the psychiatric admission even though I didn't even get past an evaluation, which is just a selfish exploitation. When I finally saw a doctor she was invalidating and dismissive, and demanded that I go on an extreme medication that wasn't called for and that was was actually dangerous when interacting with another long-term medication I had told them I was already on. They were callous and uninformed and disorganized. I was charged $700 for this visit which basically just included an IV bag - could've done better with Pedialyte to be honest - and misinformation. I later went to my school's own independent health clinic when I was progressively getting worse, and they immediately saw me, listened to all my symptoms, were incredible informative, and gave me medications that ACTUALLY WORKED for less than $40 total. Middlesex Hospital is basically a disorganized and decrepit out-of-date money swallowing institution. I advise ANYONE seeking medical help to go to any other location / institution than this one, because they will give you sub-quality care for a huge payment and no one should have to suffer that kind of humiliation. This is another sad example of how healthcare needs to change. read more

I had a second spinal fusion here the end of March 2017. I was not told several changes in my surgery. I found out months later when I requested my records. I had a shared room this time which could have been fine. I think if you have a workers compensation surgery, they treat you like dirt. The bathroom was at the window side of the room, where a senior had a broken hip. They told me I could NOT use the bathroom, only the commode! The lady next to me, had to use a bed pan because of her broken hip. Who tells a patient they HAVE to use a commode? I told her to get the IV's out of me, then I got up slowly, and went to the bathroom. I looked right at her before I closed the door. I had 1 evil nurse in my prior review, so I gave them another chance. They ran out of chances with me. I will never return as a patient to this hospital ever again. My pain was not managed and I was discharged moaning, about my left leg and thigh pain. To this day, I still have that and now, and I have foot drop. I did not go in with that. Spinal surgery comes with set backs, but I had 3 discs collapsed on top of each other. I pretty much wish I went to UCONN and had Dr Onyiuke preform this. He is the master at fixing others messed up surgeries. read more

While I received good care by the ER MD, and that's the reason for 2 stars, the judgement I received for driving myself to the ER by intake and triage staff for severe abdominal pain was uncalled for. As I live alone, I called friends for a ride and no one answered. I couldn't afford an ambulance. I was immediately judged as exaggerating my pain/a drug seeker since I obviously was able to drive myself in. And this was loudly announced by the front desk staff to the ER Nurse. This was my second ER visit due to severe gall bladder pain. Unfortunately, my Surgeon disregarded it and wrongly diagnosed it as GERD after my first ER visit. The ER MD was wonderful. But that was overshadowed by how I had been treated by clueless non-medical secretarial staff. My pain was so bad that even Morphine didn't resolve it. Turns out my pain was so bad because a stone was stuck in the common bile duct, and by the time I was able to have surgery my gall bladder was necrotic. But thanks to the front ER secretarial staff with no medical knowledge to immediately label me as someone who couldn't be having that much pain since I drove myself in. This review is intended for the Marlborough ER of Middlesex Hospital. read more

I have had excellent experiences during my multiple emergency visits and extended stays at Middlesex Hospital. The staff is caring, friendly and attentive. A much better experience than Milford Hospital and Yale. read more

My father had surgery here and recovered incredibly. His doctor and all of his nurses and techs were attentive and very kind throughout his stay. read more

Can't say enough good things about Middlesex Hospital, from the emergency room to discharge. Mother in law broke her leg at 95 years old and is now walking very well. Staff was attentive and courteous and were very good at attending to her. We had a closer hospital, but chose Middlesex again as we've had good experiences and outcomes with them before. read more

This is my rating for their sleep center. They don't keep up with documenting your files, don't return calls, and don't check the status of their faxes. I have gone for many sleep studies, and the results are different every time. One time I have sleep apnea, then I do, and then I don't. And after your test is done, don't hold your breath waiting for the supplies to come because they always forget to order them. read more

Went to this facility seeking medical attention after I woke up with my foot being completely numb, I was in excruciating pain. When I got to the facility the physician at the time went into the room and asked me what was going on and after I tell him he proceeds to tell me that I am a big person which could be part of why I am having sever back pain and that it should go away. I received an injection and went home. The whole visit was less than 20 minutes. I received a $3,000 bill for this mediocre visit and when I reached out to pay the bill and expressed that I was not able to afford what the total was each month for a payment plan, I was told that it is what it is and that they are not a fast food place where a menu with prices is available to patients. Kimberly whom I spoke with at the billing office then stated that if I don't make the payments that they will send me to collections. It costs $1,400 to just walk in just so that people are aware before going to this place. It is was another $1,400 if you get an injection. It's sad to think that this part of the reason people are turning away from seeking medical attention. This is sad. Worst hospital will never return even if it's life threatening. read more

My most recent hospitalization for surgery at Middlesex was excellent. The doctors were great, the experience I had in the surgical area was individually tailored to meet my needs. The staff went out of their way to make me feel comfortable and to make my family informed. The nursing staff was very good and everyone involved treated me respect My next stay at Middlesex hospital for surgery was also great. Dr Lee worked with the staff in the hospital to make the process seamless. My primary care doctor Louise Maloney was also involved. I regrettably had a third hospitalization for pneumonia that was secondary to the operation I had. This time I had to work with a hospitalist. The hospitalist spoke with my primary care doctor and obviously did not Pay much attention to what she had to say. Now that I'm complaining again it has been decided that I need a care plan. The only person that isn't involved in doing the care plan is the patient. Having the patient uninvolved seems like a real problem to me. So much for communication and collaboration to optimize a client successful hospitalization.During this hospitalization they totally dismissed what had been recommended and made the hospital stay a Trumatic experience. I'm not asking for perfection but I am asked him for inclusion in the plan. That makes sense to me. All of that took place around January 11, 2017. I am still waiting for quality assurance to follow through on what they said they were going to do to rectify the situation. Never go to this hospital as an inpatient. If something doesn't go right they take no responsibility and do nothing to fix it. read more

I've been here for lab work, imaging, support group meetings, and recently went here for a surgery; for the most part, Middlesex Hospital did a decent job. The Good: For a small, local hospital Middlesex has some excellent resources and affiliated doctors. The rooms are clean and spacious and most of the staff seemed very pleasant. When I stayed I had a single room and the nurses were readily available to assist me. They also have a lot of satellite locations which makes getting lab tests a breeze. The Bad: Parking goes without saying. Aside from that, there were a few other problems. Their roving phlebotomist was sloppy. Her cart of blood was... well... leaking. It left blood spots all over the floor of my room. Secondly, her technique was painful. Their affiliated pharmacy (a Walgreens, apparently) was uncommunicative, so I was held up from being released due to their slowness. And they had nurse trainees wandering about -- I'd have liked some warning that some barely 20 year old girl is going to be assisting my flabby arse. The Ugly: I think that being the best little hospital around also works against Middlesex. They have a bit of attitude and evoke the feeling that maybe they are trying just a little bit too hard. The simple fact is that they are not Yale-New Haven and don't have anywhere near the resources or capabilities. They aren't even a Hartford Hospital. Assuming the need for a routine surgery or basic trauma care, Middlesex is a fine hospital. However, if you have serious issues or diagnostic needs, it only benefits you to head to a major regional hospital. read more

I was taken to the ER department yesterday due to a chronic illness I suffer from that hit an all time high with pain. Everyone that helped were not able to do much which I expected, however everyone was really friendly and kind. They showed genuine concern for me. One of the physicians even stepped away to call his wife for a second opinion and a referral. I have gone to new Britain in the past and every time it was a horrible experience. Happy to know that I have a place I can go to where I will be well taken care of. read more