Gary sent Ihor right away to come out and help me. He did some testing and troubleshooting to…read morefigure out the problem. It was really helpful and inexpensive. All my questions were answered. Highly recommend Certified Appliance Repair for your home appliance repair needs.

Great service, repairman was polite and knowledgeable saved me from having tp go out and buy a new…read morefreezer. Highly recommend will tell my family and friends if there are looking for repairs this is the place to go Marney

This must be the worst organized company I have ever dealt with trying to set up a delivery God…read moreknows there in nobody in Canada who seems to want to answer the phone. I finally get a delivery date. The appliances damaged. I called the call center and get a new delivery date of the following Saturday they did not show up. They have no record of us getting a delivery for that day. We will go back in and cancel the order.

They delivered a defective washing machine and now I'm stuck òn the phone , on hold, being…read moretransferred mutluple times. Support after sale is terrible. Save yourself a lot of frustration ans shop somewhere else.

Corbeil Electromenagers a livré un séchoir défectueux à notre maison. Ils ont refusé d'en assumer…read morela responsabilité - nous renvoyant au fabricant pour qu'un technicien nous appelle. Le service à la clientèle n'a pas été utiles. Cinq jours après la livraison, nous n'avons toujours aucune nouvelle d'un technicien, et toujours pas de sécheuse qui fonctionne. Je ne ferai plus jamais d'achats dans ce magasin ! Corbeil Appliances delivered a defective dryer to our house. They refused to take any responsibility for it - sending us back to the manufacturer for a technician to call us. The customer service was not helpful, the store salespeople seemed powerless to do anything about it. Five days since delivery and no news about getting a technician. Will never shop there again!

From the owner: Corbeil has been THE appliance specialist since it was founded in 1949. Visit Corbeil, the…read moreappliance specialist in Gatineau, and explore our impressive inventory of major household appliances. We have experience with all of the biggest brands and at the best prices, guaranteed.

TL;DR/The Short Version: Used to be a Lowe's now a RONA+…read more Good for hardware and home improvement stuff. The plants in their garden centre aren't in the best shape :( The Long Version: I don't know the full history, but once upon a time, Lowe's, RONA and Home Depot were the big box home improvement stores in Canada. Then Lowe's bought RONA and converted some RONA stores into Lowe's stores, then Lowe's decided to pull out of Canada and sold its Canadian stores to a firm called Sycamore Partners so some Lowe's locations in Canada became RONA+ stores and the rest closed down. So there are still RONA stores around, but the ownership is different from the RONA of days past. This RONA location used to be a Lowe's. Home improvement/hardware stores are not my favourite types of stores, but my husband and father love these types of stores. However, I recently got into houseplants, so whenever my husband and I go to these types of stores to look for home improvement stuff, I go to the garden centre to check out the plants. When I went in March, the plant selection was small and they had some small succulents that were in really rough shape. All etiolated and some leaves were yellowing/browning really bad :( They had some larger succulents in better shape and some cacti that seemed to be doing well. Selection was small in general and in general the plants were in poorer shape here than at other big box stores. The rest of the store looked fine and my husband found what he was looking for. So overall I would say this location is good for home improvement stuff, but not indoor plants from my experience. Lots of free parking. Review #87 (2025)

Rona is a company I really enjoy dealing with, and every time I find everything I need for…read moreconstruction work available there.

We did a kitchen reno about 3 years ago and bought all our appliance from Universal. Tyler (at the…read moretime) was superb and genuine in his follow-through. 5 Stars! Lynne has also been great! The only issue has been our experience with our Kitchen Aid induction cooktop. Thinking of buying one...? Please don't! Our 3-year old cooktop started beeping and shutting down. The Extended Warranty covered the part and after two tries the service contractor called Whirlpool (the granddaddy of all appliance companies!). They said the "part was no longer available!" They meant the Induction top board not the ubiquitous control board. As a result our Induction top/ stove is no longer reparable and is basically junkable! So we are looking to replace a 3 yo stove! So UA gets 5 stars, but Kitchen Aid gets 0! How to compute the review?

Bought a multi function microwave/convection oven, paid $+++ for delivery, because I was not…read moreconfident to drive to their warehouse in Ottawa (store pickup was apparently impossible). The appliance was delivered at 5.30am by a very intimidating man who refused to unpack it or lift it onto the kitchen counter. I am a 60+ year old woman and was alone in the house. His parting comment was thar he expected a positive review of the service. Universal Appliance was totally disinterested in my experience. 5.30am was dark (it was Winter), obviously, I was still in bed, clearly not expecting a delivery. I struggled to lift the appliance and had to ask a neighbour for help. Universal Appliance had said that instillation was covered by the additional cost but were dismissive of my experience. The experience was, quite frankly both disturbing and threatening. I have bought an Aga stove and the Sharp multi function microwave from this company. I will never patronize them again.

First time buyers at Appliance Now and was Extremely impressed with the staff and service! Very…read morefriendly and helpful! Great prices, selection and good brand names to chose from. We will be going back!!!

It was my first time using Appliance Now, but we found them online and both Moe and Khan were…read moreextremely helpful and went out of their way to make sure we found the oven/range that suited our needs. They have amazing selection and pricing that is far below other retailers and even wholesalers. We will be buying more appliances from them in the future! thank you

Yelp.com reviews…read more Photo of Lucile M. Lucile M. 010 8/28/2024 I had a good salesperson but afterwards, prior to delivery, its impossible to reach the store by phone. I've had to to the store 3x " from downtown " to simply ask a question. There was no option to even a message. And NO your website didn't provide me with the info i needed. Very frustrating to deal Photo of Michael H. Michael H. 030 7/26/2023 Bought a bed and mattress, was told it was in stock and delivery scheduled within a few days.... Great! Wrong! Received a call the next day after purchase and were told that only the mattress would arrive on schedule, the rest to follow in four days, which was a phew moment since we gifted our bed to family... Yvon B. 010 8/8/2023 We picked up a 75 inch Hisense TV on July 18 from The Brick on Cyrville Road in Ottawa. When we opened the box the next morning, and plugged the TV, vertical lines appeared on the screen and we could not proceed with the set-up. We immediately contacted the Brick and were advised to contact the Manufacturer Hisense, since they warranty the... Read more Photo of Tina D. Tina D. 010 4/10/2024 I would give a zero from material to the customer service received at time of purchase and currently receiving while trying to make a hassle free warranty claim. they have rejected my claim as they do not currently have the material to make the repairs to what I thought would be good quality furniture and not seperate at the seam after a year and... Tina D. 010 4/10/2024 I would give a zero from material to the customer service received at time of purchase and currently receiving while trying to make a hassle free warranty claim. they have rejected my claim as they do not currently have the material to make the repairs to what I thought would be good quality furniture and not seperate at the seam after a year and... Read more

I should have read the reviews on the Cyrville store. You have to look high and low for a sales…read moreagent. After which there is no sales pitch or information provided, just waiting to get your money. I got emails and calls confirming Tuesday delivery date, took time off from work and no delivery. When I called to find out they lie and say we left a voicemail to inform you your delivery is Thursday. I say it was already scheduled and I got emails and calls confirming , so it would be better to apologise for missing the delivery rather than just informing me of a delivery date. It doesn't end there. The washer dryer arrive. The crew do not fit the vent kit saying they cannot do it. I call the Cyrville location and they say the delivery guys cannot fit the vent kit as it needs a licensed plumber. In actual fact the vent took all of 5 mins to connect. When I tried to return the vent kit which was not required and an oversell on their part, they blamed me for not giving it back to the delivery guys and that after 7 days they do not accept returns. When I ask do what do I do with this since it's your fault that I have a useless vent kit, the Manager says you are free to just leave it here and go.!!! No wonder the staff provide sub standard service - they have a fine example of customer service in their Manager. They say that they do not charge interest and give you 36 installments , but then add on a $200 service charge. Who are they fooling. This is false advertising. Don't buy from the Brick.

The sales experience was great and all my questions were answered. The understanding at the time…read moreof sale was that my old fridge was to be taken away as we discussed me having to remove the doors (which I did). When the new fridge arrived the delivery guy said that wasn't included but did it anyway. It all worked out but better communication is advised.

We contacted Canadian Appliance Source to ask a question, we were hung up on, their was no Manager…read moreto speak with, we will never deal with Company ever again, no customer service and they were rude, this is not acceptable. Improve your customer service, please.