have been a loyal customer of this Midas for five years, largely because the previous GM, Mike, ran a transparent and honest shop. Unfortunately, those days are over. I was informed during my last visit that they are under new management and experienced horrible deceptive practices. If you are looking at the old positive reviews for this location, please know that version of the shop no longer exists. I caught them on two deceptive practices. Their "digital inspection" recommended a brake fluid flush, transmission flush, and spark plugs; all of which I had done at this exact Midas within the last two years. In the repair quote, they recommended a brake flush. When I called out the front desk (Kelly) on the redundant services in the inspection, she was dismissive and nonchalant. It turns out that she reviewed the service history and removed most of the redundant recommended services from my repair quote, but left the brake flush in my quote. I called her out on this and the excuse Kelly provided was that "previous shop did things incorrectly" in the billing and service history. Kelly also admitted that their tech just recommends stuff based on odometer/age and doesn't look at the service history. It must have been the old shop's fault for making it more difficult to upcharge me on redundant services. The next big issue is they claimed a "nail" in my tire which I could not find. I took my car to Costco for a second opinion, where they performed a dunk-tank test. Costco found zero nails and zero leaks. The only issue was a low battery on a sensor. Midas seemingly manufactured an issue to sell me more tire services I didn't need. I will not be coming back. read more

Midas - Costco printout proving there's no nail that Midas claims - Tires Near Me - Los Angeles, California

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Fantastic experience, Michael (great energy,polite friendly) went above and beyond. I Won't be going anywhere else from now on read more

Great service! Nice people. Commendable work and timely efforts. Mike and Lucy both had my service done within 2 hours. They are very helpful, friendly and I look forward to returning soon for more work. Thank you for getting me back on the road safely! I am glad I stopped by to get my requested service done here and for the price of the job the value is done very well. read more

Ripped me off on a simple battery installation. Charged $100 for a job that took less than 20 minutes! Never again. Proved why I don't go to these chain places unless I'm desperate. Really suspicious they get nothing but 5 star reviews for just the past 8 or so months. read more

They do great work and they're fast. They fixed my car for a lot less than I expected to spend and covered the cost of an overnight rental car. It's been a month and my car is still running well. The only reason I'm giving 4 start instead of 5 is that communication was a bit chaotic & confusing. It all worked out in the end though. I recommend them and will return next time my car needs work. read more

I've had issues with mechanics from different shops in the past, so needless to say I was pretty skeptical whenever it came to finding a mechanic I could trust. Luckily, I was able to find Mike and his team here, who I have been able to rely on for a while now. Mostly started off with oil changes, I have been coming back here whenever I needed something installed or needed to diagnose problems with my car. I've come in for several things, from wheel well liner installation to replacing my 12v battery(for $50 by the way), and they have done an excellent job every time. Mike in particular is always honest and friendly, which I definitely appreciate. I do want to note that I have a general idea of what I need to do to maintain my car and usually buy the parts I need online, so I can't comment on the pricing of their parts in-store, only labor. But from what I've experienced so far, I will be coming back here for the foreseeable future. read more

Terrible service. Woman at the front was incredibly rude. Would not return to this shop.

The team here is always so nice and attentive. Great prices compared to other shops in the area. I come here every time I need an oil change. Mike is the best!! read more

On May 19th, I had my car towed to Midas at 13021 W. Washington Blvd. I explained both my car troubles and my financial situation to the staff, and I was reassured not to worry--they said they would work with me. After a few days and some awkward conversations, I realized that my car had been handed off to a side mechanic operating off the books. I initially brought the car in due to a misfire in the third cylinder and potential transmission issues. However, the off-the-books mechanic removed the PCM (Powertrain Control Module), which requires a Ford-specific computer to perform a parameter reset to sync the keys. I wasn't informed about this until after I had hastily taken my car back. I attempted to resolve the issue myself, even calling a locksmith out twice, but nothing worked. As a result, my car sat on the side of the street for three weeks, accumulating parking tickets and receiving a warning from the local police about it being considered an abandoned vehicle. I eventually had it towed back to Midas, assuming they would at least help me by performing the necessary parameter reset so I could get my car running again. Instead, I was told, "That's between you and the mechanic." I then contacted Midas corporate, hoping they would help resolve the situation. Instead, they called the local Midas location to inform them that I had filed a complaint. This only escalated the issue. Apparently, Midas has no problem with their employees operating side businesses out of their shops, because I received a call from the Washington Blvd. location stating that my car still wasn't running and that the prior mechanic was to blame. I was told this was now my fault and my problem, and that my car needed to be picked up immediately. When I called corporate again, they still did not address the core issue. They simply offered to cover a tow back to my house--refusing to help with the parameter reset necessary to get my car started. After consulting with several independent mechanics, including a Ford technician, I was told that removing the PCM would not resolve a third-cylinder misfire. That action was completely unnecessary and only created additional problems. So here I am--lawyered up. Wish me luck. read more

Mike from Midas made a stressful situation easy. Demonstrated excellent customer service skills on the phone and in person. Would recommend coming here if you need new tires! read more

Great job done by Mike. He was very nice and caring. I'll will be returning here next time I need an oil change.

Wow! Michael was ABSOLUTELY amazing! From the moment we got there, with a big smile, and a larger than life personality. This place should be called Michael- he has the Midas touch! Gave us a free diagnostics, as supposed to the shell station, down the road- $90! Great professional staff, and a lovely front desk girl.I would not hesitate in recommending, and going here again. read more

From Mike first answering the phone to Saulo blasting through, fixing my brake components, I went from scared, to optimistic about my cars ability to navigate through LA once again I tried to restore my brakes myself, and I couldn't get the calipers off. Mikes communication was fantastic & gave me a very generous discount for fighting in Afghanistan After letting me shadow Saulo, I learned how to fix my brakes in the future. He spoke little English or Spanish but allowed me to assist in bleeding the brakes. He called Piesa to hold brake & Bombia to press continuously while he carefully examined the entire brake system. Who knew they could make car repair so fun? I would never want anyone else looking at my car again after coming here: it's a franchise with a "mom & pop" vibe, and the mechanics are truly great characters Shout out to Mike & Saulo! 10/10 read more

Midas - Tires Near Me - Los Angeles, California

BRING YOUR TESLA HERE AND ASK FOR MIKE! Tesla owners were once virtuous champions of the environment, but in 2025 are suddenly villains... How quickly irrational, emotional opinions change! I've had some issues getting my Tesla serviced elsewhere, but Mike was incredibly welcoming, supportive, and most importantly effective. He seems like he genuinely enjoys his work and has a lot of fun with his whole staff. Car issues are typically about as enjoyable as going to the dentist, but I left this Midas with a big smile and a better deal on a new set of tires than I was quoted anywhere else. Thanks!! I want to address that a reviewer mentioned how suspicious it is that they've been getting nothing but 5 star reviews... I guess I'd feel the same, but the only thing I can assume is that the negative reviewers were not dealing with Mike. read more

Quick and trust worthy service, plus Mike and Lucie are so kind and helpful and have a wonderful energy. I came here for my last oil change and the people and service were so memorable that I came back 5K miles later. Thank you, Mike! read more

I went in for a Full Oil Change & Light Bulb replacement. The owner Mike was kind funny, knowledgeable, and the staff fixed my car quickly and accurately. I was very impressed and grateful. LA can be hard to find great work from good people. Thank you!! read more

Got my car fixed back in May here it is 2 months later the problem returns and the same people aren't working there anymore. Whole company frauding people out their hard earned money , new guy rude tried to get over on me read more

I don't usually write reviews, but I had to for this place--this location is truly the best! The staff is incredible--so warm, welcoming, and attentive. They go out of their way to make you feel comfortable, even offering coffee, drinks, and sweets while you wait. Mike is the absolute best! He's the main reason I keep coming back. I completely trust him with my car--he's honest, knowledgeable, and always uses high-quality parts. You never feel like you're being taken advantage of, which is rare these days. If you're looking for great service and people you can trust, I highly recommend this location! read more

Mike is one of the nicest guys who works at this location. They are always super friendly and always give you great customer service you won't get such great service anywhere else. read more

Went in to Midas for an oil change. I spoke to Mike and he was great! He has a lot of automotive experience and is very friendly. I've read a lot of negative reviews but I can't recommend Mike and Midas of Culver City enough. Give them a call and ask for Mike! read more

I've been here a couple of times for an oil change and everyone here is always so helpful and great especially Mike!! I ended up needing a battery while I got my oil changed the second time and they took good care of me and got it done all in one. I will always come back here! read more

The General Manager Mike is at the heart of this Midas Tire & Brakes location and the whole team is on-point. They always find a way to get me in same day and help me stretch out the use of my vehicle: they will offer to patch a tire when possible, and will check how much mileage you can get from your oil change before rushing you into a new one. They create trust with all their customers and run their business the way all auto body shops should. Look no further & COME HERE!!! read more

Can't recommend these guys enough! Mike and the whole crew are amazing! They got my car back to running like new and gave me all the details every step of the way. Don't hesitate to bring your car here. Mike is the real deal. read more

Best customer service I've ever experience at a car shop! I pulled in when the check tire light came on and was helped free-of-charge by a friendly and knowledgeable employee. Mike, the owner, came out to say Hello and make sure everything was okay. Little did they know I was having a bad day and their kindness made a huge impact. I just went back for an oil change and was well taken care of. It's such a relief to go to a mechanic and not worry about getting swindled. read more

We walked in after visiting AutoZone on Washington with our 2015 Prius and stated our problem was a maintenance message re: our hybrid battery. Mike immediately knew and offered an appointment the next day @9:am. This gave us enough time to get a second opinion from a place in Culver City we had visited bf. After visiting that place for the 2nd opinion it was even more clear that Midas Marina was an incredible find. Mike's customer service is genuine amiable and most important knowledgeable. We can't thank you enough and we are fortunate to have Midas Marina as a resource when needed. read more

These guys are great! Super-fast, affordable and amazing service. Thank you Lucy and Midas on Washington!

The best service imaginable. Mike is the guy!!!!!! Had a big issue on my breaks that they fixed and didn't price gouge and willing to work within my budget. Super friendly, not intimidating and work gets done quick! I'll be back for my next oil change and brake check!! read more

The service was excellent!!! Love mike, he was awesome!!! Thank you sooo much, I will be back again. I am a satisfied customer :)

SCAM. Most dishonest mechanic I've ever experienced. He was going to charge $1700 for something they did across the street for $900. That's all you need to know but feel free to read on about the specifics. Monday: I had noticed my brakes were acting funny so I looked for a place to take my car to get it checked. The place I was recommended was closed so I tried Midas which was nearby. They checked it out and the guy up front told me it wouldn't be safe to take it away again due to faulty brakes (red flag.) I told him I lived cross town and had to travel in two days so it would really be better for me to have it fixed closer to home. He said that wouldn't be a good idea and that he'd get me a special rate with a rental and take that cost off my final price. He also told me he'd get to it first thing the next day and it would definitely be finished by the end of the day. The price he quoted was $1700. Sounded very steep to me, but I needed the car back to drive out of town on Wednesday. He promised a one day turnaround and everything else was closed so I went ahead. Tuesday: I had a meeting nearby in the morning, so I just hung out in the area till about 1pm then called to check the status. He said it would be ready soon so I went by. He said I could go ahead and return my rental car and get a ride back and it would be done, so that's what I did. When I got back to Midas I waited for about another hour. Totally fine. Then he comes back and says "I've got some bad news" and let's me know the part he ordered was defective. Honestly it sounded like routine behavior for him. He told me to get another rental and he would get to it first thing Wednesday. I was irritated after waiting for 5 hours, but I know things do happen so I went a head and gave it another shot. I was sure to let him know I would be in the area early and would be waiting in the neighborhood till it was done again. Wednesday: Again I was in the area early and just got work done nearby till the car was ready. He finally told me at 4:45 that he "ordered a part that was really similar to the right part but it was just a little off" and that it wasn't going to be ready. Again this seemed like standard procedure for him. I waited for 6 or 7 hours for this, now was driving back cross town in rush hour. I was still hoping to leave town one day late so asked when it would be ready at this point. Again he said the next day. I asked if I could take my car back and he said it's gonna break down right when I leave if I take it. I wasn't happy but I left it with him again. Thursday: After not hearing anything from him all morning I canceled my trip, and I called him to let him know I'm taking my car back even if that means I'll have to pay for my rental and a tow truck. I didn't want to give him my business. After a little back and forth he agreed. When I got it back it worked exactly as I left it. Not great, but functional. I suspect they never even touched the car. The next auto shop: I took it right to a brake shop across the street and they offered to do the same repair for around $800-$900 almost $1000 less!! On top of that they told me it wasn't in good condition but it was definitely still drivable. I could have taken it back to where I live from the beginning and avoided the rip off and hassle altogether. This other shop got it done next day by 11am no problem. The guy at Midas is definitely crooked. Don't go there. Tell your friends not to go there. read more

Michael is absolutely amazing!! I called him on a Friday afternoon in need of an oil change. He was super friendly on the phone and got me in first thing in the morning the next day. The girls at the front desk were also super nice. After calling around to a bunch of places Midas is definitely the cheapest option for an oil change out there. I will def be back! read more

Great experience here. I don't know much about cars, but had a wonderful experience getting my oil change for a very good price in LA. The manager, Mike, is absolutely terrific. Definitely recommend getting an oil change here! read more

Mike is amazing, very friendly and great customer service. Out of all the Midas, they are able to fit me in same day and give honest feedback. Definitely recommend if it's in your area! read more

SCAMMER BUSINESS By the time i got there with my flat tire car it was 5pm. Store closes at 6pm. Person who is sitting at cashier told me they cant change tire because they were about to close.. if i was purchasing new tire, yes he is ok to tell me they are closing.. imagine driving to a tire shop with a flat tire, and getting the answer we cant help you.. after all, he told me if i pay double price which is 40$ in cash under the table, he can help me.. of course i paid 40 and got my tire changed. Imagine desperate costumer with a flat tire, and a tire shop taking advantage of it. Totally dishonest business. read more

I do NOT recommend this store. They install cheap parts on my car (Rotors & Brakes), that was a major Safety Issue for me and my kids, I had to take my car to another shop to replace the same parts. They told to bring my car back to fix the issue, I declined because I do not TRUST them anymore. Furthermore, they prices are very high! read more

I brought my car to Midas because I had heard they have some of the best mechanics in the area, and they absolutely lived up to the reputation! Not only does my car feel like it's brand new again, but the service also had that personal, neighborhood touch that's hard to come by in a big city like LA. Friendly, professional, and top-notch work--I'll definitely be coming back! Ask for Mike. read more

Michael and his team were the best. They were able to help me with a spare tire issue in less than 10 minutes! They truly saved the day.

Mike was incredibly helpful. I brought my car in with an oil leak and he checked it out for free, assessed the problem, and explained it thoroughly so I could make the best decision for me and how to proceed. He offered me great prices for the fix as well! I felt like my car was in good hands and everyone was very nice read more

This is my return trip since February. The customer service is outstanding friendly and helpful always the same interactions. Glad to have this place as a favorites read more

Midas - Front desk of office - Tires Near Me - Los Angeles, California

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Had a great experience recently working with Michael at Midas on Washington. I dropped my car for an oil change and it was ready in about an hour. They offer appointments, which is super convenient and my car was ready right when they said it would be. Highly recommend! read more

I recently had the oil in my 2010 Prius changed here and had a great experience. I did not have an appointment when I showed up on a Monday at around noon. I was able to drop my car off and returned about 2 hours later to pick up my car. I used a coupon from their website to get about $20 off my oil change. I enjoyed the two hours I spent walking to the Marina, shopping at Trader Joe's and having lunch at Ike's. read more