Very poor customer service. The person at the front desk didn't even have basic courtesy. They acted like they were doing us a favor instead of providing customer service. If they don't want our business, that's fine--there are plenty of other places. read more

Manny and his team are absolutely amazing. Im always skeptical of mechanics and dentists, as are most people because we have no idea how much things should cost. How can a little crown on a tooth cost $1,500?! How can belt cost $$?! Trust is what matters most! My family has been coming to Manny for years. My first visit was to have them repair a window motor that died. I was quoted $1,200 by another shop which I of course felt suspect and dirty after getting the quote. Manny to the resuce. I ended up paying about $900 to replace the motor AND a new window control panel. Just recently, my hybrid overheated and I had the car towed to Midas. I thought, per the tow driver it was "probably" a hose, easy. Then the call came. I had sprung a leak in a pipe connected to the emissions system. The entire thingy would need to be replaced per CA law. The quote was around $2000. I had no choice, so I approved the repairs. The next day I Received a call from Manny stating there is a possibility the part is under warranty, up to 150k mile, I have 148k. He advised me to contact the dealer before they started the work. After speaking with the service manager, the dealer approved the repair under warranty resulting in $0.00 cost. Trust is everything. Manny could have continued and I would have had no idea. When I asked him why he stated "I want to earn my money not just take it from someone". Trust. That's what matters at the end of the day. My family and I will continue to get my car serviced here when needed and will refer everyone in need. Thank you, Manny! read more

This place is the worse place. They cut corners and over charge. To top it all off a few weeks go by and then the issue comes back and they say it's a different issue. The biggest flaw that did it for me was when my dad took his truck to get "fixed" and when he picked it up there was an AR-15 in back seat. I wouldnt recommend this place at all unless you're trying to throw your money away. read more

I've been coming to this location for years now and I'm always satisfied with their work. Manny JR always explains in detail what needs to be done and how long the turn around is. If I don't understand something he'll break it down so I can completely comprehend which is wonderful because not all females know cars. (I'm learning more thanks to them) all the workers there have been so helpful and I couldn't be more grateful! Even if they're busy they do their best to service your vehicle within the same day if they're able to. That speaks volumes since customer service is one of their top priorities! If you ever need service done go talk to them & let them know Vanessa sent you read more

This Midas has saved me so much money and time than any other auto shop. I appreciate the loyalty and commitment from the team. They aren't trying to take all of your money like dealerships. They're honest with their pricing and recommendations. Great work and flexibility. Will perform the service you requested and offer recommendations for future services. read more

I drove into Midas auto service, with a warning light in my Rav4, I still had 200 miles to go. The service men couldn't have been nicer. The gentleman inmediately checked all four tires, and indeed one was very low. I am a regular customer of Midas in my area, and I will continue going to Midas for my car maintenance. read more

I had a friend bring my Lexus here for me, for an oil last week because "he trusts them" and now my Lexus is at Longo Lexus with issues ! I feel like this is the kind of shop that if you bring a higher end nice NEW car too, they will swap and steal your parts . And that's what Lexus thinks was done to mine ! So be careful ! read more

The worst possible sound has to be nails on a chalk board but a close second would be the sound of squeaking brakes. My brake light went of a few days ago and it seems like that just opened up Pandora's box of sounds in my car. I cannot live like this. I needed to find a shop ASAP. Luckily a friend recommended me to stop by this shop. He's been a long time customer and he had nothing but positive feedback. It's hard to find a honest mechanic who can tell you what you actually need and not just go off a checklist of everything under the sun to make them the most profit. I came in first thing in the morning and pleased to see I was the first in line. I was greeted by Manny and he quickly got my car on the lift and inspected my car. He was very honest with me and advised me my rear brakes definitely needed to be replaced but the front brakes had about another 5k miles to go. I appreciated his truthfulness and decided I'd rather just get everything out of the way now and do both. He gave me a great deal. A couple hours later, came back to find my car was back to normal and I could get some relief knowing I wouldn't have to hear that horrendous sound for another long while again. Thank you to Manny and his team for being a great model of professionalism and integrity. I will be sure to return for later services and will recommend to anyone in need of some auto repair. read more

My family has continuously returned to this Midas for the past couple years. Professional and trustworthy repair shop.

Came for an oil change for my '12 Scion IQ. Everything was fine, Manny called and notified me of a couple things to keep an eye on but didn't need repair or replacing until 10,000 more miles. He also noticed how my battery was leaking acid and recommended checking the warranty on it to get it replaced. Ultimately, I had Midas install their battery with a 5 year warranty so that brought me peace of mind. Would return, they seem to be honest mechanics. read more

Yet another pleasant Midas experience. I live in Pomona, but go all the way to La Puente for car servicing. I have followed them with relocation and would continue to do so if they moved again. I've been using their services for more than 20 years. Today, Manny and his team again took great care of my car. They always check thoroughly and give me options. They know I don't have a lot of money, and take into account how much driving I do or don't do. Everyone is always friendly and helpful. I can't praise this place and their experienced team enough! read more

I get my company vans worked on and maintained by Manny Jr and his pops Manny senior. Staff is polite, quality work at a great price. Highly recommend this location. read more

These guys were great they replaced my front breaks and performed my synthetic oil change in my work van. Van running great with no break noise. Thank you guys!!!! read more

The son and father duo that run this business are amazing people. I only take my car to them even after moving to San diego. They are like family, so respectful and kind. Their prices are beyond reasonable. Thank you Manny for giving my car life!!! read more

THEY ARE A TOTAL RIPOFF. PERIOD. $80 FOR AN OIL CHANGE????? When I first got to Midas, 30 minutes early to my appointment, they told me that they wouldn't be able to take me today since someone went home early. Idk why they couldn't have called me and told me instead of completely wasting my time, but it turned out to be a blessing in disguise. So I go inside to reschedule, and he prints me out a receipt of the oil change I was going to get. Literally $80! He chose to take advantage of me because I am a young looking woman who came in alone! My dad takes in our other car it's always $40. I was literally shocked, but smiled and told him that I would be back the next day since I didn't want to go off. DONT. COME. HERE. read more

Midas - They take advantage of women who come in alone. My father gets the other oil changed for $40. - Auto Repair Near Me - La Puente, California

I highly recommend coming here for any of your car needs! They were very helpful on what my car needed for the maintenance. I had an oil change done and got my brakes replaced. I waited about an hr to get everything done. Workers are all friendly. read more

Awsome service the worker were fast and friendly!!! They helped me with my needs when I asked any question

5 stars for the guys at this Midas!Took my car here to get my coilovers installed.Did an awesome job.And didn't take 2 days either lol Shout out to Manny!Real cool dude man!Will be coming back and recommending! read more

The reason I went there is I bought a deal from living social. 3 oil changes for $30. At first, I thought it's pretty good deal. Guess what?? They sent me a poster card like 6X10. It's a piece of paper said free oil change, free check engine light, free tire roation, free brake adjustment, free flat tire, blah blah blah....total value $1000. ( I was like bs) It also said will charge for $3.50 oil disposable fee and other fees. This is rip off because I paid for a FULL oil change. Why do they need to charge you this and that. I will upload the post card so you guys can see it. Back to the story, I went there first time, the guy told me they only accept an appointment. Okay, so I went home and called them. They schedule me a week later on a certain time like 1pm. I went there next week. As I arrived there, I told them I had an appointment for oil change. They told me that they didn't have any oil. They needed to order oil from other company. (I was kinda pissed) I asked them when will the oil be arrive. They said: I don't know, but I will call you as soon as oil arrive. WTF. This Midas at La puente is gay. read more

Midas - Got it from living social $30 for 3 oil changes. However, it cost more than that!! Not a good deal!! - Auto Repair Near Me - La Puente, California

This place is a rip off. This is one of those places that give mechanics a bad name and why I should have driven over the hill to Whittier to go to my regular mechanic. The guy Earl is constantly trying to upsell you with services you do NOT need. Two years ago I brought my car in for an oil change and Earl is like, man you need front brakes badly, talking about safetly for the family. Do i have kids in the car, ever... That kind of stuff. So i said go ahead and do the $199 life time warranty, you never have to worry about brakes again. Of course the brake job costs $278 because of rotors/drums, whatever. I am thinking damn but at least I never have to worry about it again; Nationwide. The next time I go in there for the "cheap" 19.95 oil change, He tells me the same thing about my back brakes. This time I am like, well let me see them and when I do, I hit the roof. They are more than 80% there. Almost new but then he changes the story to the fact that its not the amount but there is a small crack in the base of the material. This guy must use a microscope because there is barely a small crack. I talk to a mechanic freind and he said that they are OK. I tell Earl that this better not happen again. So two years later I take in my car again, the front brakes are about done. Time to recoup some of that LifeTime Warranty but guess what. The warranty only includes the pads [which you can get at AutoZone for about $20]. There is a $75 fee plus turning the rotors and drums if needed [and they always need it]. I go Ape Shit, everytime i fix my brakes its going to be about $200. I have never brought my car into Earl without some other life threatening catistrophic pending damage looming about my car. He is a hoax and a liar and should be avoided. I want to try anohter Midas to see if its a Midas thing or an Earl thing. I am guessing its going to be Earl. If you find an honest mechanic, never let him go. Being around these con artists is a major stress creator and who needs more stress!!! NOT ME. read more

I only take my cars to this particular location. Manny Sr and Jr are the best when it comes to customer service. You know exactly what's going on with your car w/no b.s. I've been to other locations where they try to upsell you, but not here! Thank you! read more

Wonderful people here Kind , polite, informative Reasonable prices. The only thing I would change would be to add some parking. They share with other businesses. Other than that, these are the only people I trust with my vehicle. read more

So happy to have found Manny Jr who used to work in the West Covina location. Like a lot of people, we only bring our cars to him only. He is so friendly and always so helpful to explain everything to you in a easy way, that anyone can understand. read more

Midas - Auto Repair Near Me - La Puente, California

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Great Customer Service one the phone. Answered my questions. Also, suggested the most convenient time and day to be out faster. When I did show up, everyone said good morning for kind and all were knowledgeable. Thank you all for the overall great service and helping me be at ease read more

Midas - Auto Repair Near Me - La Puente, California

Always great service and value. Never try and sell me things I dont need. Always keeping it real. Customer service is the best. Always feel like family. read more

I used to love this place for doing brakes bug they really need their technicians to go back to school. I did my rear brakes there and the tech incorrectly installed the disc brakes with both sensors on one side so my brakes did not give me the squeal to let me know that they needed to be changed. Because of that my brakes were worn down to the metal. This place has disappointed me in a major way, I don't recommend that you go there. read more

My family has been coming to Manny for years. I have never had a problem here. Manny tells you what you need and doesn't try to get you for extra. read more

Update - I have now been coming here for years. Super honest and reliable mechanics. They never try to tell me anything bogus. They are way less expensive then these unknown names around here and they always have guaranteed work. I will b coming here for a long time to come. Xo read more

Midas - Honest face right here. - Auto Repair Near Me - La Puente, California

DONT COME HERE... They claimed that my engine oil needed to be flushed and was black... But I knew for a fact that I had that done one month prior... Then all of a sudden a bolt was missing and a crack appears on a machine under my hood... BUT IT WAS NEVER THERE BEFORE... THEY WILL MAKE THEIR OWN MINOR DAMAGES SO YOU CAN PAY MORE!!! Don't ever come here read more

This is to follow up on my HORRIBLE experience with Manny and his Midas location in La Puente. I placed a complaint with Midas corporate on Sat. May 28th. and I received a call from a manager Troy Clewis on 6/4. His explanation was that Manny possibly did not relay his message clearly. Referring to an additional $3 waste fee that is always charged. I let Troy know that Manny and his staff made it very clear that they would not honor the $19.99 coupon but that they would instead charge me $24.99! Troy did acknowledge that this was not acceptable and apologized for what had happened. He offered me a voucher for one free oil change. I in return let Troy know that I felt 5 free oil changes would be fair. This is a $150 value to Midas. I believe that Manny and his staff member from Midas were very rude and did not show appreciation for the customer or care for my business. The fact that they decided to not accept the coupon even though it was not expired was ridiculous and one free oil change was not going to change my opinion. Troy then offered two free oil changes, in which I respectfully declined. This is not about a free oil change, it is about a business owner refusing to accept and deliver on a corporate written coupon that was still valid. An owner who wanted to charge me $5 more than what the coupon was for. How many customers has he done this to? That is what the bigger problem is! Manny and his MIDAS location are crooks! I hope that many people read these reviews and are warned about Midas and Manny! Midas lost a long time customer because of Manny and they decided a $150 value was not worth keeping a life long customer! By the way, Walmart offers oil changes for $19.89 every day without a coupon! I would have never known this if Manny from Midas would not have been such a crook! read more

My husband and I come here to get the oil changed in our cars and any other vehicle maintenance or problems that may occur. I've been to places where they take advantage of you and tell you there's something else wrong with your vehicle. In my younger days, I was guilty of falling for such claims. Before coming to this Midas location, I was always skeptical of what different places would tell me. Now that we are regulars here, I feel like I don't have to question what I'm told. Manny is honest and won't tell you that you need something done unless it has to be done. I also think they try to give you the best price on everything. My vehicle only takes full synthetic oil and they charge me under $110. I've been to other places where they charge a lot more. Luckily I don't drive that much so I don't have to come here that often. My husband's truck's oil changes cost around $40, which is much better than mine! Although there are so many mechanics in the area, I only take my car to this Midas. So stop on by and see Manny. He will take good care of your vehicle and all its needs! read more

They did an amazing job on my car. My car has over 250,000 miles on it, and Manny and the crew have kept it running amazingly. They recently had to change my ABS system, and they were very honest about the issues and options I had and completely helped me make what I believe to be the best choice for my situation. I will never take my car anywhere else. read more

Customer service was great just that I got there at 2:20 pm for a tire rotation and balance. I was told the car was going to be ready in a hour. At this point is already 5:20 and I'm barely leaving the place. Is suck you have to wait 3 hours just for a rotation and balance. Not sure If i want to come back again. read more

I shopped around and found that Midas was reasonably priced to change my brakes out. Earlier in 2015 (April) I visited on a Saturday morning and what I thought would be an easy change of pads on my 2014 Nissan Altima, would end up being one of the worst experiences I could ever have with any retailor, shop, restaurant. I was told that I needed all 4 brakes replaced and one of the rear brake calipers was damaged so I ended up walking out paying about $700. That included an oil change, air filter and the 4 brakes. On my next oil change service I opted to take it back to my car dealership (because I had complimentary oil changes left) and I was told that the oil filter I had on my car was not the correct one and my oil was leaking. I didn't pay much attention to it and went about my business. several months later and nearly 15k miles more on my car I took it in for another oil change service and I was told that my rear brakes needed to be replaced?!? why? how? Turns out the dealership said that I had 1mm remaining and urgent attention is needed. I asked how that could be if I replaced all 4 of them in April (now December) and the technician said that it was impossible to have your rear brake pads go out before your front, especially with the amount of mileage on my car. Nonetheless, I proceeded to tell the technician that they were indeed replaced. At that point I was advised to return to the original location that serviced the car and that place was this Midas. After several attempts to resolve this dispute (3 weeks) I never heard from the company or this location. I have never felt cheated and placed into danger like I've felt going here for business. Small Claims court is my only option at this point despite providing documentation from another certified technician at a dealership showing the inspection. No one else has touched my brakes since and I have had no action taken to resolve the issue. Fair is fair and unfortunately, the business practices at this establishment are disgusting and malicious. Sales: 103:Chris Tech: 108:Luis DO NOT TRUST THIS ESTABLISHMENT. *Not to mention, I also didn't get my rebate and I have all my documentation and copies. read more

Manny provides the best service with clear explanations on the problem. I wouldn't take my cars anywhere else.

Manny and his team at Midas have been working on our family vehicles for many years now. His team is very knowledgeable and professional when it comes to automotive repairs. What I really appreciate is Manny's honesty and no "BS" approach to helping customers. I have had many small and large jobs such as brakes, oil changes and a transmission replaced by Midas and they have all been completed in a timely and professional matter. From small jobs to large, I would definitely recommend Manny and his Team! read more

Absolutely great service!!! Manny explains everything and is very detailed. I highly recommend this Midas.

My family and I have followed Manny Jr here from his previous location. Been coming to him for 10+ years. They are honest and trustworthy and do great work. read more

Midas has been taking care of all my cars for the last 8 years now and in every case its been a really good experience. No one likes taking their care for repair or routine service i get that, but Its still something that needs to happen. Rather than go to the dealer and pay their ridiculously prices, I bring my cars here. Their prices are right and the service is fantastic. Talk with Manny when you go, he's right on point and wont steer you wrong. I remember going there last month and talking with other customers while we waited for our cars. These guys had been working with Manny for 15, & 20 plus years. They come from cities near and far all because they wouldn't trust anyone else but Manny to take care of their cars. That's just something you don't hear anymore, but it made me feel even more confident in my decision to keep working with Manny and Midas. read more

I've always taken my cars here FOR THE PAST 3 YEARS now. I would go straight to Manny for any of my problems. He always hooks it up. I've never had any issues with his service. Always honest and reliable when I need him. The price of an Oil Change on my types of cars has always run more than $130+ it being a V8 Luxury Sedan and requiring Synthetic Oil. Manny has always hooked me up under a bill easy! Try going to the Dealer and get taken up the ass with a $500 oil change with flushes that I don't need. Manny once lent me his own personal truck because I had to leave my car there unexpectedly. I was referred to him by Party Bus Entertainment/ KMFG IND. I live over one and a half hours AWAY AND IT IS ALWAYS WORTH THE DRIVE TO SAVE THE MONEY with someone I can trust. MANY THANKS MANNY. read more