I have used Randy's Old Towne service for over 40 years. I have nothing but the highest praise for…read morethem. They correctly diagnose my problems and fix the correctly the first time. I have absolute confidence in them. And that is no small thing.

Their estimate for my repair was dead on. My vehicle was finished in a timely manner. They were…read morevery honest and straight forward. I will return in the future...

I'm an out-of-towner; got a rec for Boardman Valley Automotive from my sister, who's a local. Good…read morevibes; listened REALLY well, and tried to clearly understand the problem. Diagnosed everything--even a kind of weird cruise control issue--easily, got the work done for WAY less than I'd feared. As someone who's watching every penny, that level of care is a big deal from every possible angle. My car runs noticeably better for a $75 tune-up. I jokingly call this Boardman Backyard Car Guy, b/c that's how it feels. Totally unmarked from the road, and not even visible (call for directions), BVA is a word-of-mouth kind of business. And they got me in, under kind of stressful timeline on my part. Full respect. These little owner operated places are a total crap-shoot about reliability and honesty, but I'd go here again if I need car work. My weird little aging manual transmission is grateful, as am I.

Extremely honest, professional and knowledgeable. They never fix something you don't need fixing,…read morebut of course will do what is necessary. Highly recommend!

We had a tire blowout and Discount Tire for made every effort to work us in to their very busy…read moreschedule! Service was exceptional!

After a right rear blowout, I went to the Center to have all four tires replaced. It took just 45…read moreminutes, including restoring the spare to its trunk compartment. The employees with whom I dealt were efficient and courteous. Oh, and the Center asked that I return after 50 miles to have the bolts tightened, at no cost, of course.

This was easily the fastest, friendliest, and least hassle car purchasing experience we have ever…read morehad. I love my Jeep!

We were in Kalkaska for the weekend and our car started acting up at 4:00 on Friday on our way into…read moretown. We limped it into Bill Marsh in Kalkaska and they started do everything possible to help us. As somebody took it into the service bay somebody else was trying to come up with backup options in case it wasn't fixable at that time since we were away from home. They diagnosed it, determined they had the part needed, repaired it and took it for a test drive and we were out of there in an hour. Everyone was so nice and tackled our issue from all angles. I cannot say enough good things about this place and our experience. Thank you Dennis, Sarah and Josh...you all rock!!!

Rod and Mark are very nice but think nothing of keeping a vehicle for an extended length of time,…read more Don't know if they overbook or take care of locals first. Just do not plan on your vehicle back soon if you drop it off.

We had a car emergency on a Friday afternoon and everyone was so helpful and got us back on the…read moreroad in two hours! Highly recommend!

Fuel filter cracked on our diesel motor home and was leaking fuel. We were mid trip and needed…read morehelp asap. Although the shop was very busy These folks had us back on the road in no time. They were kind, helpful, and completely competent. Thanks so much Grand Traverse !

I brought my Freightliner chassis RV in for a 100k service. I gave them a service schedule, and my…read morevin number. They did two things wrong, one of which was near catastrophic, the other of which may have damaged my injectors on my Caterpillar 3126B. First, they didn't latch the lock onto the end of my tow bar pin. As a result, the tow bar came out on the freeway at 65 MPH, and my tow vehicle was flopping around behind my RV like a fish on a line. Luckily, my Jeep suffered no damage, The towbar was severely damaged, and my road debris screen destroyed. I had to spend $1200 to buy a new towbar. Secondly, my CAT has a single remote filter, which is listed under my VIN information. It's a 2 micron filter. These guys put on a 10 micron filter. This is unacceptable, and there is no excuse for this error. A 10 micron filter is a pre-filter. They know that there was no other filter on the engine, because they didn't replace one. Additionally, part of the 100k service is a thorough inspection of the exhaust system. Shortly after returning to my home state on the west coast, my exhaust sheared of at the muffler. Upon checking for the cause, I found that there is corrosion throughout the system at every junction, especially the clamps and hangers. One soft mount was completely separated, which probably allowed for movement of the muffler and pipe which caused the exhaust to sheer where it was already weakened. I now feel compelled to go through the entire inspection list for myself. With the cost of replacing my injectors, I'm looking at a total cost of over $5,000 to repair the results of their shoddy work. I wish I could say this is an isolated incident for a Freightliner service center. Unfortunately, it's what I've come to expect. My next RV will have a Spartan chassis, and I will do every scheduled maintenance item myself.

Don't go here!!! The mechanic knew what was wrong with my vehicle, I made an appointment 2 weeks…read moreprior to taking my vehicle here. He knew make, model & year plus what was wrong. After nearly 3 days I called to see what was going on, I was told it was too hard a job, he wasn't going to work on it...be no charge!!! Couldn't bother to call me right away? Kept my car for nearly 3 days? He's no mechanic! Don't go here, it's a waste of time!

I have had two vehicle looked at and fixed here. I am very satisfied. For one vehicle we had it…read morelooked at by three other places before taking it here. This place was the place that finally fixed it correctly and reasonably.

We were passing through town when our tire light came on. Called Express Tire and they got us…read moreright in! Quick and professional service.

Buyer beware!,,,,,this used to be a great place to go to take care of your tire needs,but now they…read morewill try and run a scare tactic on you and attempt to convince you to buy new tires from them..claiming they had a tire blow up in they're face just last week....they tried the same tactic on a friend,,and another they attempted to claim he needed new rims...all vehicles ended up serviced at another shop ,no problem ....do not waste your time with these jokers there are other places that will be glad to serve you